Save

Hotel La Joya

3.0 star property
3-star beach hotel with free breakfast

Choose dates to view prices

Hotel La Joya

Photo gallery for Hotel La Joya

Exterior
Aerial view
Room, 1 King Bed, Garden View (with shared terrace)
Food and drink
Sports facility

Overview of Hotel La Joya

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400
  • Popular LocationGarrafon Natural Reef Park1 min walk
  • Popular LocationWest Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park1 min walk
  • Popular LocationEl Borracho Burro Cantina1 min walk
  • Popular LocationThe Joint5 min walk

Room options

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool
Izla Beach Front Hotel
Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is CA $207
per night
CA $260 total
includes taxes & fees
2 May - 3 May
Izla Beach Front Hotel

About the area

Isla Mujeres

Walk to the beach.Within a 5-minute walk of the hotel, you'll find Garrafon Natural Reef Park and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Underwater Museum and Parque de los Suenos are also within half a mile (1 km).

What's nearby

  • Parque de los Suenos - 5 min walk
  • Punta Sur - 12 min walk
  • Dolphin Discovery - 5 min drive
  • Terminal Marítima Isla Mujeres - 8 min drive
  • North Beach - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

  • Punta Sur - 12 min walk
  • IceBar Mexico - 3 min drive
  • Kin Há Isla Mujeres - 6 min walk
  • Mar Bella - 17 min walk
  • Playa Tiburón - 3 min drive

About this property

Hotel La Joya

3-star beach hotel with free breakfast
Unwind on the hotel's private white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hotel La Joya, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

  • 1 building
  • 14 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel La Joya offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Furnished balcony

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel La Joya

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Pool access available from 8:30 AM to 7:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Hotel La Joya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 178 out of 260 reviews" "
Rating 8 - Good. 60 out of 260 reviews" "
Rating 6 - Okay. 15 out of 260 reviews" "
Rating 4 - Poor. 3 out of 260 reviews" "
Rating 2 - Terrible. 4 out of 260 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Liked: Staff & service
our room was perfect loved the view. overall the property was just perfect. love the value. I just didn't care for the side next to the deck by the ocean. when I looked into the woods their was tons of beer cans and garbage. would of been nice not to have to look at the garbage when I was laying in the sun. we would go again and book the same place
Stayed 3 nights in Jan 2024

10/10 Excellent

Daniel, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beachfront is great and the breakfast on the patio was a delight.
Stayed 3 nights in Dec 2023

8/10 Good

allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing
Stayed 5 nights in Nov 2023

8/10 Good

Miguel

Travelled with partner
El hotel está bien para el precio, no es un buen hotel para personas de edad avanzada porque tiene bastantes escaleras, el personal muy amable y atento, las camas un poco no tan confortables, pero muy limpio, tranquilo y está bonito pero si le falta un poco de remodelación.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at La Joya was fantastic. The staff are unbelievably friendly. The room was perfect for me and the staff went out if their way to ensure my stay was great. Hector was unreal and helped with every single thing I needed. The food was delicious and the hotel was the perfect place for me to unwind and kick back. I’d definitely return here the next time I visit the island. Missing it already!!
Stayed 3 nights in Sep 2023

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms are getting a bit worn but beautiful location and view. Very nice pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new special place
We arrived tired, hot with thumping loud music from a nearby hotel. The next day and rest of the week was just lovely. We grew to love the place.
Stayed 6 nights in Aug 2023

10/10 Excellent

Rob

Stayed 2 nights in Jul 2023

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023