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Hyatt Vacation Club At Highlands Inn (101781786)

4.0 star property
Family-friendly 4-star hotel near Point Lobos State Natural Reserve

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Photo gallery for Hyatt Vacation Club At Highlands Inn (101781786)

Daily full breakfast for a fee
Terrace/patio
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
2 bedrooms, premium bedding, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Spa
  • Bar

Explore the area

Map
120 Highlands Drive, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    ‪1 min drive‬
  • China Cove
    ‪5 min drive‬
  • Carmel Beach
    ‪9 min drive‬
  • Monterey, CA (MRY-Monterey Peninsula)
    ‪17 min drive‬

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About the area

Carmel

Close to the beach.You'll find Point Lobos State Natural Reserve and Gravity Garden within a 15-minute walk of this Carmel hotel. Point Lobos Ranch and Hidden Beach are also within 3 miles (5 km).

What's nearby

  • Point Lobos State Natural Reserve - 1 min drive - 0.8 km
  • Monastery Beach - 3 min drive - 3.3 km
  • China Cove - 5 min drive - 1.1 km
  • Carmel Mission Basilica - 8 min drive - 6.9 km
  • Carmel Beach - 9 min drive - 8.0 km

Getting around

  • Monterey Station - 26 min drive
  • Monterey Peninsula Airport (MRY) - 20 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪The Crossroads BBQ - ‬6 min drive

About this property

Hyatt Vacation Club At Highlands Inn (101781786)

Family-friendly 4-star hotel near Point Lobos State Natural Reserve
Hyatt Vacation Club At Highlands Inn (101781786) offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and barbecue grills are also featured at the family-friendly Hyatt Vacation Club At Highlands Inn (101781786). For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn (101781786) was completed in February 2023.

This 4-star Carmel hotel is smoke free.

  • 94 guestrooms or units
  • Built in 1928
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hyatt Vacation Club At Highlands Inn (101781786) offers 94 accommodations with fireplaces and laptop-compatible safes. Rooms open to patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.

This Carmel hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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CA $929 total
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Children's club
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from July 24 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Hot tub

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
  • Self parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Hyatt Vacation Club At Highlands Inn (101781786) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 111 reviews
Rating 8 - Good. 11 out of 111 reviews
Rating 6 - Okay. 11 out of 111 reviews
Rating 4 - Poor. 2 out of 111 reviews
Rating 2 - Terrible. 7 out of 111 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kaitlin

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Manali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, quiet little resort! So romantic and peaceful, would love to come back someday.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alma

Did not disclose property was under construction. Did not get ocean view which was paid. View was mainly of parking lot very disappointed
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back to this property
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Ocean view!
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely excellent. They were so helpful and professional. Their customer service was a 10! The food in the restaurant was wonderful. We had dinner and breakfast. We’re planning another stay this year!
Stayed 2 nights in Jan 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Checked in at 3:30pm. Room not avail until 6.

Stayed 1 night in Jan 2025

6/10 Okay

Kristy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stay somewhere else!

Although the property is pretty, the entire staff was very rude from the start. Front desk couldn’t be bothered to do their job and give us a full check in leaving out vital info and a parking pass. They also didn’t text us that our room was ready when it was (past 4:00 check in time). The restaurant wouldn’t allow us to sit at the tables to wait for our room even though we purchased drinks. We were asked to wait in a boring room with just a couch and the other room had tv with football on. We also were not warned that our unit was up a steep hill and scraped the bottom of my normal height car. I also had to charge my car and was told that if I didn’t move it right away once done I would be charged $5 per hour. When I explained that it would be done at 3:00am they told me that’s my issue and it needs to be moved. All in all I wouldn’t stay here again, shame on Hyatt
Stayed 1 night in Jan 2025

4/10 Poor

Huichun

Stayed 1 night in Dec 2024

8/10 Good

Roya

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Dec 2024

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
Stayed 3 nights in Dec 2024

4/10 Poor

corazon

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
Stayed 1 night in Dec 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Altug

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We didn’t have electricity all day Couldn’t use electronic devices for business Cold room can’t cook food No hot water
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a little hiccup with check in but otherwise, my family and I had a good time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful view! Loved the room, fireplace and patio!
Stayed 2 nights in Nov 2024

8/10 Good

Agustin

Stayed 1 night in Oct 2024