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U-GO Edificio Murano Elite, Bocagrande

4.0 star property
4-star beach apartment near Cartagena de Indias Convention Center, connected to a shopping center

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Luxury Apartment | Outdoor dining
Apartment | Property grounds
Apartment
Luxury Apartment | Living area
Superior Apartment | Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

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Bocagrande, Cra. 1 #11-80, 1179 Cra. 1, Cartagena, Bolívar, 130001
  • Place, Bocagrande Beach
    ‪1 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Place, Rio Cartagena Casino
    ‪18 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

View all photos for Luxury Apartment

Luxury Apartment | Outdoor dining

Luxury Apartment

  • Beach view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

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Signature Apartment

Signature Apartment

  • Beach view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exclusive Apartment

Exclusive Apartment

  • Sea view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Superior Apartment

Superior Apartment

  • Sea view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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Apartment

Apartment

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

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Apartment

Apartment

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Cartagena

Steps from the beach.A stay at this Bocagrande apartment places you steps from Plaza Bocagrande Commercial Center and within a 5-minute walk of Bocagrande Beach. Malecón Bahía de las Ánimas and Hospital Naval de Cartagena are also within half a mile (1 km).
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What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Plaza Bocagrande Commercial Center - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 18 min walk - 1.6 km
  • Clock Tower - 3 min drive - 1.4 km
  • Cartagena de Indias Convention Center - 3 min drive - 1.4 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪7 Cielos - ‬5 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Crepes & Waffles - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

U-GO Edificio Murano Elite, Bocagrande

4-star beach apartment near Cartagena de Indias Convention Center, connected to a shopping center
U-GO Edificio Murano Elite, Bocagrande offers its guests 2 outdoor swimming pools and a fitness center. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly U-GO Edificio Murano Elite, Bocagrande also features a terrace, dry cleaning/laundry services, and an elevator. Free self parking is available.

This 4-star Cartagena apartment is smoke free.

  • 1 building
  • 5 guestrooms or units
  • 40 levels
  • Built in 2020
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Elevator
  • No smoking on site
U-GO Edificio Murano Elite, Bocagrande offers 5 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks and dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Cartagena apartment provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 50-inch LED televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

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Property amenities

Beach

  • White sand beach (direct access)

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table
  • Wet bar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-inch LED TV with digital channels

Outdoor areas

  • Furnished balcony
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Proposal/romance packages
  • Restaurant dining guides

Location highlights

  • Connected to a shopping center
  • In a shopping district
  • Near a hospital
  • Near the airport

Things to do

  • Gym
  • Shopping mall
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 40 floors
  • 5 units
  • Built in 2020
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets and service animals are not allowed at U-GO Edificio Murano Elite, Bocagrande

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 100000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Property Registration Number 150008, 123761, 173850, 124284, 97066

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Murano 2303
U-GO Edificio Murano Elite, Bocagrande Apartment
U-GO Edificio Murano Elite, Bocagrande Cartagena
Edificio Murano Elite Bocagrande Primera linea al Mar
U-GO Edificio Murano Elite, Bocagrande Apartment Cartagena

U-GO Edificio Murano Elite, Bocagrande Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 164 reviews
Rating 8 - Good. 22 out of 164 reviews
Rating 6 - Okay. 11 out of 164 reviews
Rating 4 - Poor. 4 out of 164 reviews
Rating 2 - Terrible. 4 out of 164 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Margaret Rose

Travelled with group
Liked: Cleanliness, property conditions & facilities
Accessibility, clean room
Stayed 7 nights in Nov 2025

2/10 Terrible

SungMin

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
They do not let you bring in guests that were not accounted for when you booked in. So you can't meet anyone and bring them to your room or on the premises. Anyone and everyone that comes has to wear a plastic wrist ban that you can not take off at anytime, even to shower or else you will pay a fine. So its a very strict dorm style. Then there are cockroaches everywhere. Even though they come to take care of them, the roaches still fill your floors, bathroom, bedroom, living room, kitchen counters. They are everywhere. Amazing view and they where nice about letting me check in early. Other then that everything else was horrific.
Stayed 6 nights in Oct 2025

10/10 Excellent

Erika, White Plains

Liked: Cleanliness, property conditions & facilities
Very nice apartment and very well mantained, thanks
Stayed 4 nights in Oct 2025

8/10 Good

Nadu

Liked: Cleanliness, room comfort
It was a hassle getting in with all the red tape. You have to scan your psssport and other bureaucratic things but once you are in it is fine. It is as advertised.
Stayed 4 nights in Oct 2025

10/10 Excellent

EFRAIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service only details there are cockroaches it would be missing a little fumigation recommend
Stayed 4 nights in Sep 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family trip we had such a great experience on this place. Personnel administrating this property are great with communicating and assisting with any questions. Great place to stay very clean.
Stayed 2 nights in Sep 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Sep 2025

8/10 Good

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
I stayed for 5 days in this building and I liked it a lot, very clean and quiet, you have many restaurant options around
Stayed 5 nights in Aug 2025

6/10 Okay

Ersoy

Business traveller
Liked: Cleanliness, room comfort

Deceiving

Both Pool was closed
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The view was spectacular.
Stayed 7 nights in Aug 2025

10/10 Excellent

Rosileia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place we stay 3times at Murano is a amazing place
Stayed 5 nights in Aug 2025

6/10 Okay

Jennifer

Travelled with group
Disliked: Amenities
The stay here was overall comfortable. The rooftop pool was under construction and the property did not communicate that until check-in. The rooftop pool was one of the main attractions especially when the heat is too unbearable at the beach. we also saw a few little critters despite how cleanly it looked.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is in a great location with shopping, restaurants, shopping, and beach all walking distance. Enjoyed the apartment with my family. Property management and building security was responsive to any inquiries we had. Only negative was that the washing machine was broken during our stay and access to the safe with direction was non-existent. However, overall, we enjoyed our stay. We will stay here again!
Stayed 10 nights in Jul 2025

10/10 Excellent

Carlos M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was amazing! Spectacular views!
Stayed 3 nights in Jun 2025

10/10 Excellent

vanessa Alejandra hernandez

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is equipped with your daily needs as if you were at home away from home. Easy check in and check out. Also there’s security 24/7 and it’s a very safe area. This property is very centric so everything is nearby and you can walk around to explore your surroundings. The apartment itself is super spacious and luxurious.
Ocean view
Shower
Kitchen and living room
Sofa bed
Stayed 6 nights in Jun 2025

10/10 Excellent

Yessenia, Brooklyn

Stayed 4 nights in Jun 2025

10/10 Excellent

Hakeem Deshawn

Liked: Cleanliness, property conditions & facilities
5/5 beside when the water kept getting cut off other then that very friendly
Stayed 7 nights in Apr 2025

6/10 Okay

Elhadj

Stayed 4 nights in May 2025

4/10 Poor

Rosalinda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not like it showed on Expedia. It doesn’t reflect Expedia’s values. The pool was closed and we were not notified. It was closed due to construction. The apt doesn’t provide staples. Two tiny bottle of water and some coffee is all there was. No salt, pepper, oil. It is close to a supermarket so that helped. The place is secure but it is hot everywhere. You need to keep the ac off if you are out. We had a cockroach infestation that made us have to leave after our first night and they did not want to refund our money. We had to leave in the middle of the night and pay for a hotel somewhere else. We paid lodging 2x on this trip. When I say there were a lot of cockroaches, I mean a lot, we found 17 within the hour and it was gross. They did not respond to us after multiple messages and calls until the next morning when we had already found somewhere else to stay and then they acted like it hadn’t happened ever, I checked google reviews after and it was a common issue. So go somewhere cleaner and more transparent.
Stayed 7 nights in May 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar limpio seguro y personal muy amable
Stayed 6 nights in May 2025

10/10 Excellent

RUBIER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2025

2/10 Terrible

Richard

Travelled with group
Liked: Room comfort

Avoid at all Cost!

I rented this apartment on Hotels.com for 4-days, 3-nights for 4 people. When I arrived the personnel first claimed that they did not have any reservations for me (shake-down starts). I showed documentation that I have reservations for 4-days, 3-nights, 4 people but they continued to deny I held reservations. After about 45 minutes they “mysteriously” acknowledged I held reservations, but it was for 2 people (shake down continues). They demanded to see additional documentation. Being in a foreign country (Colombia) calling hotels.com is expensive (800 does not mean free). I have called Hotels.com in the past from Colombia and Hotels.com is impossible to get a live person at any reasonable length of time (actually, on a previous occasion at a different hotel I was on hold for over 40 minutes and finally hung up – was required to pay long-distance charges). Also, I could not access the hotels.com website from Colombia (who knows why – politics?). So, I contacted my daughter (my expense – more $$$ in foreign calling) and she screen shot every piece of documentation available to show the reservations were made for 4-people (not the 2 claimed in the shake down). Still the apartment people would not budge. Skipping a lot of back and forth, but it took over 2 hours to register and I took the apartment because: 1. It was a non-refundable reservation (and I understand why they list it that way now), and 2.) due to scheduling the 3rd person world not arrive until the next
Stayed 3 nights in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, property conditions & facilities
Excellent staff. Communication was great from the airport arrival to checkout.
Stayed 11 nights in Mar 2025