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Best Western Chicago - Downers Grove

2.5 star property
Enjoy the outdoor pool at this Downers Grove hotel

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
3010 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪19 min walk‬
  • Place, United Center
    ‪28 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(132 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 4

Mini 2 Double Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

Mini 2 Double Bed Communication Accessible Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Communication Assistance, Microwave and Mini-Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Mini-Refrigerator

  • Sleeps 2

Mini 1 King Accessible Mobility Accessible Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave and Mini-Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Corner Room, Microwave and Mini-Refrigerator, Kitchen Sink

  • Sleeps 4

Corner King Suite with Separate Living Area

  • Sleeps 4

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About the area

Downers Grove

In suburbs.Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Advocate Good Samaritan Hospital. Also, Morton Arboretum is within 3 miles (5 km) and College of Dupage is within 6 miles (10 km).

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • United Center - 28 min drive - 36.7 km
  • Michigan Avenue - 32 min drive - 40.7 km
  • McCormick Place - 33 min drive - 43.1 km
  • Wrigley Field - 38 min drive - 46.4 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Portillo's - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬2 min drive
  • ‪Burger King - ‬9 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk

About this property

Best Western Chicago - Downers Grove

Enjoy the outdoor pool at this Downers Grove hotel
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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SureStay Plus Hotel by Best Western Chicago Lombard
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  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 889 out of 1611 reviews
Rating 8 - Good. 391 out of 1611 reviews
Rating 6 - Okay. 176 out of 1611 reviews
Rating 4 - Poor. 73 out of 1611 reviews
Rating 2 - Terrible. 82 out of 1611 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

2/10 Terrible

Sarah

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was musty with a strong mildew tyoe odor.
Stayed 1 night in Oct 2025

8/10 Good

Pranav

Stayed 2 nights in Oct 2025

10/10 Excellent

KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staff were amazing! Friendly, welcoming and knowledgeable. The day front desk staff not so much. They could benefit from some customer sercice training if dealing with customers. Accommodations were comfortable ans clean! Definitely recommend it.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Bridget

Travelled with family
The rooms were clean but the hotel needs updating none of the side doors worked with the hotel room key. Ice machine leaks and only one luggage cart. The day l checked out it was Missing from 6:30 am until l left at 9:00
Stayed 3 nights in Oct 2025

4/10 Poor

Larry

Disliked: Cleanliness, property conditions & facilities, room comfort
Pillows in the room were old and uncomfortable, hallway smelled like urine and old mop water, hotel in general seemed outdated.
Stayed 2 nights in Oct 2025

8/10 Good

Christine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Customer service at the front desk was always great. I was surprised that during a 3 night stay our room was never cleaned. Had to ask for more towels.
Stayed 3 nights in Oct 2025

6/10 Okay

Dartavius

Stayed 5 nights in Oct 2025

10/10 Excellent

Yesenia

Stayed 2 nights in Oct 2025

10/10 Excellent

Benson

Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Roy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet room with a comfortable bed. Shower had excellent pressure and lots of warm water. Room was clean and had sufficient lighting. Breakfast area was great one day and just so-so the second day of our stay. First day they had fresh fruit and lots of choices including eggs, bacon,roasted potatoes, waffles and more. Second day the choices were fewer and there was not as much fresh fruit. Price was very competitive. We have stayed here a number of times when visiting relatives in the area and each time we have enjoyed our stay.
Stayed 2 nights in Oct 2025

8/10 Good

Trupti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there 2 days, it was a good value for money in chicago.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

Jeannie Marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Tv worked great. Confortable overall.
Stayed 4 nights in Aug 2025

10/10 Excellent

Frieda

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in my Chicago experience so far.
Stayed 2 nights in Sep 2025

8/10 Good

Josh

Stayed 2 nights in Oct 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking included, peaceful, spacious, great service. Would stay here again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Emily

Liked: Cleanliness, property conditions & facilities

Sad Stay

No matter the reason, they will not refund unused days when early check out is required. In this case three full days/nights.
Stayed 7 nights in Sep 2025

10/10 Excellent

Seigo

Stayed 1 night in Jul 2025

10/10 Excellent

Frieda

Stayed 4 nights in Oct 2025

10/10 Excellent

Farzad, Rochester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025