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Best Western Chicago - Downers Grove

2.5 star property
Enjoy the outdoor pool at this Downers Grove hotel

Choose dates to view prices

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Private kitchenette
Outdoor pool, sun loungers
Reception
Free self parking

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    ‪19 min walk‬
  • Morton Arboretum
    ‪4 min drive‬
  • College of Dupage
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(121 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Downers Grove

In suburbs.Within 3 miles (5 km) of this Downers Grove hotel, you'll find Yorktown Shopping Center and Advocate Good Samaritan Hospital. Also, Morton Arboretum is within 3 miles (5 km) and College of Dupage is within 6 miles (10 km).

What's nearby

  • Yorktown Shopping Center - 19 min walk - 1.6 km
  • Morton Arboretum - 4 min drive - 3.9 km
  • College of Dupage - 6 min drive - 4.6 km
  • Oakbrook Center Mall - 6 min drive - 7.8 km
  • Wheaton College - 10 min drive - 9.5 km

Getting around

  • Downers Grove Belmont Station - 6 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 25 min drive

Restaurants

  • ‪Portillo's Downers Grove - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪Chama Gaúcha Brazilian Steakhouse - Chicago - ‬1 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬13 min walk
  • ‪Original Hooters - ‬11 min walk

About this property

Best Western Chicago - Downers Grove

Enjoy the outdoor pool at this Downers Grove hotel
Best Western Chicago - Downers Grove offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Chicago - Downers Grove. Free self parking is available.

Smoking is allowed in designated areas at this Downers Grove hotel.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Filipino, Hindi, Spanish

Similar properties

Lobby

SureStay Plus Hotel by Best Western Chicago Lombard

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 2,149 reviews
The price is CA $111
CA $123 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 832 out of 1477 reviews
Rating 8 - Good. 364 out of 1477 reviews
Rating 6 - Okay. 142 out of 1477 reviews
Rating 4 - Poor. 67 out of 1477 reviews
Rating 2 - Terrible. 72 out of 1477 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Kim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Loved the workers, but not the hotel

The people working at the hotel were wonderful and helpful. However, our door was apparently not working with the key card-coding system, and we got locked out at night when we were exhausted and just wanting to sleep. It took half an hour to resolve, mainly because the beleaguered, solo concierge was too busy fielding complaints from other guests to break away and let us in. Also, the whole hotel had several odors, the most predominant one being weed. It’s legal to smoke weed in Illinois, and although the hotel is non-smoking, apparently people don’t obey that rule.
Stayed 1 night in Apr 2025

8/10 Good

Jackie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Good but no discounts for longer stays

The hotel was fine and clean and a decent hot breakfast. I’m from out of town and I was coming back in a week and talked to the manager Gabriel about any discount he could offer for a two week stay. He emailed me back, regurgitating the same prices found online and throwing in $50 credit if I signed up for the rewards program but beyond that, no other discount was offered so I ended up not staying there again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and good breakfast!
Stayed 3 nights in Apr 2025

8/10 Good

Nancy

N/A
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect and spacious room. Easy to reach and in an ideal location to get to downtown Chicago. Truly professional and helpful staff. Excellent breakfast!
Stayed 2 nights in Apr 2025

6/10 Okay

Rene

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly and helpful
Stayed 2 nights in Apr 2025

2/10 Terrible

Hassan

Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Peter, Oak Brook

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the ugliest and most outdated hotel I have ever been to. The shower curtain rod was coming off of the wall, and the decor was very depressing and unattractive. This hotel needs a complete update.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The room, lobby and area was fine.
Stayed 1 night in Apr 2025

4/10 Poor

Brandon

Travelled with partner
Disliked: Amenities
Did not accept cash, people loitering outside every door smoking weed, seemed like more of a residential building for low or no income people. Had to change rooms at 10 pm due to a party next door and terribly thin walls. Will not be back!
Stayed 1 night in Apr 2025

6/10 Okay

omjit

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

LISSETTE

Stayed 1 night in Apr 2025

2/10 Terrible

Andre

Stayed 2 nights in Apr 2025

10/10 Excellent

milton

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool. Close to a lot of stuff. Clean modern look, yet simple..little effort needed. Nice staff people and the reception staff were real cool. They made us feel comfortable yet still professional. Asked if we had any other needs and thanked us for our stay. The night staff, breakfast staff, and room attendants were very welcoming and made me feel they enjoyed their job. It was really a great stay. I normally don’t do these, but I felt they needed to be recognized as EVERY employee I encountered gave the same vibe…impressive…
Stayed 1 night in Apr 2025

10/10 Excellent

golridge xavier raja

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Awesome! No complaints or recommendations!
Stayed 1 night in Apr 2025

10/10 Excellent

Eugene

Liked: Property conditions & facilities
Empty whiskey bottles in parking lot.
Stayed 5 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The location was great. The only thing I felt confusing this hotel is on Butterfield Road not really on Finely. The Brazilian Steakhouse covers it up from Finley Road.
Stayed 1 night in Apr 2025

8/10 Good

Symrah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was very pleasant. There were a lot of food options in walking distance of the hotel. The reason for four stars (1) the bathroom was small (2) continental breakfast was meh! Powdered eggs and processed sausage patties; but there was fruit, cereal and oatmeal. Also coffee with creamer. So one could find something to eat there before going out for the morning. I liked this place for a quick couple of days. Lots of parking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ebenezer

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Apr 2025