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The Westin Chicago Northwest

4.0 star property
Enjoy the indoor pool at this 4-star Itasca hotel

Choose dates to view prices

Photo gallery for The Westin Chicago Northwest

Garden
Indoor pool
Daily buffet breakfast (USD 19.95 per person)
Junior Suite, 1 King Bed
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
400 Park Blvd, Itasca, IL, 60143
  • Place, Alexian Brothers Medical Center
    ‪3 min drive‬
  • Place, 390 Golf Experience
    ‪3 min drive‬
  • Place, Pirates Cove Childrens Theme Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Itasca

Near the airport.Within 2 miles (3 km) of this Itasca hotel, you'll find Pirates Cove Childrens Theme Park and 390 Golf Experience. Alexian Brothers Medical Center and Rainbow Falls Waterpark are also within 3 miles (5 km).

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 3.2 km
  • 390 Golf Experience - 3 min drive - 3.2 km
  • Pirates Cove Childrens Theme Park - 3 min drive - 3.6 km
  • Schaumburg Convention Center - 8 min drive - 11.2 km
  • Donald E. Stephens Convention Center - 17 min drive - 20.8 km

Getting around

  • Itasca Station - 5 min drive
  • O'Hare Station - 29 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 29 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪Real Time Sports - ‬19 min walk
  • ‪Dairy Queen - ‬3 min drive

About this property

The Westin Chicago Northwest

Enjoy the indoor pool at this 4-star Itasca hotel
The Westin Chicago Northwest offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square meters) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

This 4-star Itasca hotel is smoke free.

  • 416 guestrooms or units
  • 12 levels
  • 43817 sq ft of conference space
  • 4071 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 150 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Paul

Stayed 1 night in Nov 2025

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, staff was friendly. Only downfall was the pool/hot tub closed so early.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Stayed 2 nights in Nov 2025

10/10 Excellent

Kayla

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room is great. The toilet handle needs to be held down to flush anything. It needs to be fixed.
Stayed 1 night in Nov 2025

10/10 Excellent

James, Bartlett

Great place. They need to reduce the drink prices at the bar is my only suggestion. $9.00 for a draft Modelo’s a lot!
Stayed 2 nights in Nov 2025

4/10 Poor

Ronshanta

Stayed 1 night in Nov 2025

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Our room was spotless and staff was courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Dominique

Stayed 2 nights in Oct 2025

10/10 Excellent

MINA

Stayed 2 nights in Oct 2025

10/10 Excellent

Parth, Windsor

Spacious, clean and convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and beds were wonderful as always. The pool and hot tub were a nice added bonus and staff were very receptive when we requested clean towels and housekeeping brought stuff in a timely manner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very accommodating and we were satisfied with our room. Very comfortable beds and the hot tub and pool area was a great way to unwind and relax after a day of walking through the city.
Stayed 2 nights in Oct 2025

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this hotel. I love the cleanliness, spacious rooms, and attentive staff. The fact they have a bar & restaurant are a plus as well! My only complaint is that check in time is 3pm, my husband and I arrived at about 6:45 and we had to wait about an half hour for our room to be cleaned. We were offered drinks at the bar for our wait, we were tired and just wanted to relax. However despite that hiccup we do plan on returning for another stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall everything was wonderful
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service
Very cold water in the shower, staff said hot water pump problem.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the Westin was away from the city, we found the area of Elk Grove to be really nice with many places to eat and get coffee. It was a bit slower pace which we appreciate. It has a nice restaurant inside and a snack/coffee shop. The staff was very attentive if you needed anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

Berto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Stayed 2 nights in Oct 2025

6/10 Okay

Dlovan

Liked: Cleanliness, property conditions & facilities
No free WiFi or breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Sudhir

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Charging $9.95 per day per device for wifi is a rip off. Thats very cheap like how motels might nickle-n-dime you. If you have big brand name, do not do such pathetic things. The bathroom wooden frame for the counter is made of untreated/unfinished cheap wood. It warping because of all the moisture. The room was very big and spacious but the bathroom was teeny-weeny - if someone’s swings the door in, it will hit anyone brushing their teeth or sitting in the toilet. The safe vault did NOT work period. The shower water took a full 10 mins to get hot. We attended a wedding event Saturday. There weren’t even appropriate signs for Saturday wedding event. The signage was better for the Sunday event, The bagels for breakfast had some yellow powdery residue on it on both the days. I’ve never seen bagels with powdery residue or anything non-bagel-y on it anywhere. My first thought was - is this mold by any chance ? For breakfast they had an oddball $10 room charge printed on the check. What am I to make of it ? The waiter explained that it doesn’t apply to me. Then why print it to confuse me !?! For the brand name, property, facilities and Whats on offer needs to be flawless.
Stayed 2 nights in Oct 2025