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The Westin Chicago Northwest

4.0 star property
Enjoy the indoor pool at this 4-star Itasca hotel

Choose dates to view prices

Photo gallery for The Westin Chicago Northwest

Exterior
View from property
Lobby
Indoor pool
Junior Suite, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
400 Park Blvd, Itasca, IL, 60143
  • Place, LEGOLAND® Discovery Center
    ‪6 min drive‬
  • Place, Woodfield Mall
    ‪6 min drive‬
  • Place, Schaumburg Convention Center
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • 107 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 107 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch flat-screen TV with cable channels, TV, pay movies

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 107 sq m
  • Sleeps 5
  • 2 Queen Beds

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Exterior

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About the area

Itasca

Near the airport.Within 2 miles (3 km) of this Itasca hotel, you'll find Pirates Cove Childrens Theme Park and 390 Golf Experience. Alexian Brothers Medical Center and Rainbow Falls Waterpark are also within 3 miles (5 km).

What's nearby

  • Alexian Brothers Medical Center - 3 min drive - 3.2 km
  • 390 Golf Experience - 3 min drive - 3.2 km
  • LEGOLAND® Discovery Center - 6 min drive - 8.1 km
  • Woodfield Mall - 6 min drive - 8.4 km
  • Schaumburg Convention Center - 8 min drive - 11.2 km

Getting around

  • Roselle Medinah Station - 5 min drive
  • O'Hare Station - 26 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 23 min drive

Restaurants

  • ‪Casey’s - ‬3 min drive
  • ‪Buona - ‬3 min drive
  • ‪7-Eleven - ‬3 min drive
  • ‪Real Time Sports - ‬18 min walk
  • ‪Ma's Oriental Express - ‬17 min walk

About this property

The Westin Chicago Northwest

Enjoy the indoor pool at this 4-star Itasca hotel
The Westin Chicago Northwest offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 43817 square feet (4071 square meters) and includes conference space. The business-friendly The Westin Chicago Northwest also features multilingual staff, a garden, and coffee/tea in a common area. For a fee, parking is available.

This 4-star Itasca hotel is smoke free.

  • 416 guestrooms or units
  • 12 levels
  • 43817 sq ft of conference space
  • 4071 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Chicago Northwest offers 416 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

This Itasca hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,046 reviews
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.99 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19.95 per person
  • Fee for in-room wireless internet: USD 9.99 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per day (maximum USD 150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Chicago Northwest
Westin Hotel Northwest Chicago
Westin Northwest Chicago
Itasca Westin
Westin Itasca
Westin Chicago Northwest Hotel Itasca
Westin Chicago Northwest Hotel
Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel
The Westin Chicago Northwest Itasca
The Westin Chicago Northwest Hotel Itasca

The Westin Chicago Northwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1024 reviews
Rating 8 - Good. 160 out of 1024 reviews
Rating 6 - Okay. 100 out of 1024 reviews
Rating 4 - Poor. 51 out of 1024 reviews
Rating 2 - Terrible. 50 out of 1024 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

C. Vern

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

antonia

Stayed 2 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Asha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2025

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this sight, but very good, close to highways, and good staff 👍.
Stayed 2 nights in Jun 2025

8/10 Good

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Amanda, Murrieta

Stayed 1 night in Jun 2025

10/10 Excellent

Senait

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful & spacious rooms! My family enjoyed.
Stayed 3 nights in Jun 2025

10/10 Excellent

Zachary

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout inside and the surroundings outside are really nice. Restaurant and bar inside was very convenient. I didn't like having to use the hey card to get to my room floor. When multiple people got on to go to different floors the elevator got confused and at one point we were stuck for a min before the door opened which was pretty scary. The rooms are clean and nice but the toilet was a bit too low. Overall it was a good stay and I'd stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Clustelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great atmosphere, very clean property
Stayed 2 nights in Jun 2025

10/10 Excellent

Manas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Give me cool air!

The air conditioner didn't work on 2 of the nights which made it very difficult to sleep. The hot water went out mid-shower one of the days. They didn't clean my room one of the days and I had to ask for them to do so and bring new towels. Also had issues with Hotels.com when I needed to cancel one of my reservations.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Only bad thing was the location from the airport is different than what is actually on the site but everything else was spot on and amazing
Stayed 4 nights in Jun 2025

10/10 Excellent

Todor

Liked: Cleanliness, amenities, property conditions & facilities
5
Stayed 1 night in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2025

4/10 Poor

Karari

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Expected more, got less

My room AC was set to the lowest temperature and I was still sweating. The shower would not drain and I would have to shower in a pool of water. Housekeeping was super nice tho. The restaurants are overpriced for their offerings.
Stayed 2 nights in Jun 2025

10/10 Excellent

GEM, CRYSTAL LAKE

Liked: Cleanliness, amenities, property conditions & facilities
This is such a nice property with bigger rooms! Really like the walk path behind is awesome! Like the quiet area but not far from malls and restaurants! Will definitely be back! Amber and Marty are awesome too!
Stayed 3 nights in Jun 2025

6/10 Okay

carlos

Travelled with family
Liked: Cleanliness, amenities
Property overall good, hotel is a nice property for what you pay. My only concern was the AC , did not work well. This is one of the knock outs that I always review when. Did not cool enough
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay will visit again
Stayed 2 nights in Jun 2025

6/10 Okay

serdrena

Travelled with partner
Liked: Cleanliness, staff & service
This is still one of my favorite properties. However, the phones need a serious upgrade and we had a non working remote for almost 2and a half hours. Everything else is good and awesome customer as always
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Jun 2025