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citizenM Copenhagen Radhuspladsen

4.0 star property
4-star hotel near Strøget

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Photo gallery for citizenM Copenhagen Radhuspladsen

Point of interest
Exterior
Lobby sitting area
View from room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Strøget
    ‪3 min walk‬
  • Tivoli Gardens
    ‪4 min walk‬
  • Nyhavn
    ‪19 min walk‬
  • Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for King Room

View from room

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Copenhagen

Heart of Copenhagen.At this Copenhagen City Centre hotel, you'll be within a 5-minute walk of Strøget and Tivoli Gardens. Also, National Museum of Denmark is within half a mile (1 km) and Christiansborg Palace is within 2 miles (3 km).

What's nearby

  • Strøget - 3 min walk - 0.3 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • Rosenborg Castle - 17 min walk - 1.5 km
  • Nyhavn - 19 min walk - 1.7 km
  • Little Mermaid - 8 min drive - 3.6 km

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪The Old Irish Pub - ‬2 min walk
  • ‪The Old English Pub - ‬2 min walk
  • ‪Proud Mary Pub - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel near Strøget
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Danish, English

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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 199 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is DK38158945. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1061 reviews
Rating 8 - Good. 244 out of 1061 reviews
Rating 6 - Okay. 40 out of 1061 reviews
Rating 4 - Poor. 16 out of 1061 reviews
Rating 2 - Terrible. 17 out of 1061 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jean, De Leon Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a down pillow alternative for allergies without having to ask for a special service. Bed was hard
Stayed 1 night in May 2025

10/10 Excellent

Swaira

Liked: Cleanliness, staff & service
Great
Stayed 4 nights in Dec 2024

8/10 Good

WAN TZU, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location but room is a little bit small! Staff is very helpful!
Stayed 3 nights in Feb 2025

8/10 Good

John Hedley, Selby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at CitizenM in various cities across Europe and the US and it’s comforting to know exactly what to expect. I think the room layout makes clever use of space, and the quality and cleanliness is consistent. I just wish there was in room tea and coffee. The location in Copenhagen is very convenient for the main station and city square, and the dining/ bar area offers a lovely view over city square.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firt time at CitizenM. Staff were excellent and able to check.in early. One downside was access to bed which was only possible from the bottom. We are reasonably fit but for a less agile person/couple it would have been difficult.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central and great breakfast
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, central hotel with great service

Comforable modern hotel with cute design, great bed, amazing breakfast. Very friendly service, knowldgeable staff, central location. My son loved the ipad and could stream his favorot anime. All was perfect, will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here. I walked everywhere and is so easy to get from and to the airport
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel and the coffee & view on floor 7!
Stayed 4 nights in Feb 2025

6/10 Okay

Barry

Stayed 4 nights in Feb 2025

8/10 Good

Barry

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was decent overall. It is VERY close to the Metro and is only 20 minutes from the airport via the Metro. Walking to sites is easy and it is situated close to quite a few grocery stores and restaurants. It is not your typical hotel. The common areas were clean and the staff was friendly and very helpful. Now for it's shortcomings; they try too hard to make it technology cool and in the process lose A LOT of simple controls. The entire room can be controlled only from an iPad that takes WAY too long to wake up. The room I was in, this automation worked only intermittently. The shower was moldy in all the usual places....ick! The mattress was worn and had sunken spots in it, thankfully, the bed is huge and I slept turned 90 degrees. The rooms do not have kettles so if you want hot water you have to go to the bar which is on the top floor. The rooms have thermoelectric Dometic "refrigerators". All these do is take up space. I asked at the front desk if there was anything I should do and they admitted that none of them work. (just open the interior window like I did to store things that need to be cold). My last "observation" is the cost of the breakfast. It is outrageous and from what I could see not worth it. For the same money, I went to the local markets and bought food for breakfast and lunch for four days. I don't mind spending money, but buying this breakfast would have been a huge waste. I am used to having a kettle and at least bad instant coffee in the room.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Copenhagen

Great hotel and really liked everything about it
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows were so comfy. People have googled it. Hotel was lovely, clean, safe, easy to use, staff were excellent. Environmentally friendly. Bar was excellent, and a great view.
Stayed 3 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Timothy

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location,never stayed in this chain before but would again .Rooms a lot bigger than I thought they would be
Stayed 2 nights in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

mira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Copenhagen. Very close to local attractions and transport options. Lots of bars and restaurants to choose from. 2min walk from Tivoli Gardens.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, amazing staff, great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Feb 2025