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citizenM Copenhagen Radhuspladsen

4.0 star property
4-star hotel near Strøget

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Photo gallery for citizenM Copenhagen Radhuspladsen

Breakfast, lunch and dinner served
Lobby sitting area
Bar (on property)
Lobby sitting area
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, City Hall Square
    ‪1 min walk‬
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Copenhagen

Heart of Copenhagen.At this Copenhagen City Centre hotel, you'll be within a 5-minute walk of Strøget and Tivoli Gardens. Also, National Museum of Denmark is within half a mile (1 km) and Christiansborg Palace is within 2 miles (3 km).

What's nearby

  • City Hall Square - 1 min walk - 0.2 km
  • Strøget - 3 min walk - 0.3 km
  • Tivoli Gardens - 4 min walk - 0.4 km
  • Christiansborg Palace - 7 min walk - 0.7 km
  • Nyhavn - 19 min walk - 1.7 km

Getting around

  • Rådhuspladsen Station - 3 min walk
  • Copenhagen Central Station - 7 min walk
  • Copenhagen Airport, Kastrup (CPH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hard Rock Cafe Copenhagen - ‬2 min walk
  • ‪The Scottish Pub - ‬1 min walk
  • ‪Axelborg Bodega - ‬3 min walk
  • ‪Ø12 Coffee and Eatery - ‬1 min walk

About this property

citizenM Copenhagen Radhuspladsen

4-star hotel near Strøget
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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CA $268 total
includes taxes & fees
Apr 26 - Apr 27
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: DKK 205 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with cable channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 205 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit/debit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is DK38158945. This property accepts credit or debit cards, Visa, Mastercard, and American Express. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

citizenM Copenhagen Radhuspladsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 894 out of 1289 reviews
Rating 8 - Good. 291 out of 1289 reviews
Rating 6 - Okay. 62 out of 1289 reviews
Rating 4 - Poor. 19 out of 1289 reviews
Rating 2 - Terrible. 23 out of 1289 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yury

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice room and view. All Clean. Super nice stuff
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

My wife and I liked the design, decoration and location. We are from the US and it felt like staying in an Ikea Street noise
Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, clean room. Quiet. Staff welcoming and friendly. Close to Metro station and a short walk from railway station.
Stayed 5 nights in Jan 2026

10/10 Excellent

CHRISTOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool rooms and great view of the city.
Stayed 1 night in Jan 2026

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great rooms comfy, clean and modern
Stayed 1 night in Jan 2026

10/10 Excellent

Paritosh

Liked: Cleanliness, staff & service, amenities
Great place. Excellent location
Stayed 4 nights in Dec 2025

10/10 Excellent

Daryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfy.
Stayed 4 nights in Dec 2025

10/10 Excellent

Freya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleasantly surprised with our room at CitizenM. It’s hard to find somewhere in Copenhagen for a reasonable price and this hotel was perfect for us. Only about a 10 min walk into the centre, 20 mins to Nyhavn and round the corner from Tivoli. The room was spacious, given its layout and the bed was big and comfortable. The staff were very welcoming and friendly. Would happily stay here again!
Stayed 2 nights in Nov 2025

10/10 Excellent

Zach

Stayed 4 nights in Dec 2025

10/10 Excellent

Shembra

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Close to everything. Right in the center of town! Food was amazing, nice clean hightech rooms! Staff was very nice! Great views.
Stayed 4 nights in Dec 2025

8/10 Good

Cody

Stayed 4 nights in Dec 2025

2/10 Terrible

Zaldy

Disliked: Cleanliness, amenities, property conditions & facilities
Did not consider for refund
Stayed 1 night in Dec 2025

8/10 Good

Madalina

Stayed 3 nights in Dec 2025

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room is small but clean. The soundproofing is excellent and the blinds black everything out. The ipad control is great. Location is perfect, next to the metro and Tivoli with a good selection of food & drink within 5 minutes. Highly recommended.
Stayed 3 nights in Dec 2025

10/10 Excellent

Francis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Every city that we been to, as long as there is a Citizen M we always stay at Citizen M. And this Citizen M at Radhuspladsen , I would happily recommend. As usual the room is very ckean , great mattress and all the controls. Like for the lights, blinds , alarm are all in the ipad. Location is great. Very near to the City Hall, Tivoli, restaurants, grocery store, train station, there’s 7-11, mcDonalds, starbucks, kfFC, very convenient location, I highly recommend this hotel whenever you go to Copenhagen.
Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness
Great location and good hotel for what we needed! We were told they were understaffed at the weekend so they asked my partner to come and get things from the kitchen instead of them being able to bring it to our room and it took 2 requests for them to bring Champagne to our room for our Engagement (charged £66 at the end which my partner wasn't expecting), it was supposed to arrive before we got back as my partner asked in the morning and we got back around 5pm. Second request to change our sheets as they had changed them in the afternoon to dirty sheets which was really odd - you could see marks on the bedding which were supposed to be fresh. The staff on arrival were lovey and super helpful but due to the staffing issue seemed less attentive throughout which was a shame. Location was great regardless and very walkable, plus right by a metro which we could use daily! We didn't have breakfast here as there's so many bakeries near by!
Stayed 5 nights in Dec 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice interior. I had a great stay. Thanks!
Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night’s sleep - the room was well soundproofed and had the most effective blackout blinds I have ever seen in a hotel room. Very comfortable
Stayed 3 nights in Dec 2025

6/10 Okay

Adil

Business traveller
Liked: Cleanliness, property conditions & facilities
I thought the hotel was overall decent. Friendly and helpful staff. The room was comfortable but I found it to be a little too small for my liking, it was very compact and had me feeling a little claustrophobic. I would have expected complimentary in-room tea and coffee making facilities for a 4 star in Europe. Check-in was high tech, everything was digital. The room had an iPad which enabled me to control the mood lighting, temperature, blinds, curtains and TV channels which I thought was quite cool. Hotel was clean and modern and you can't fault the location. It is conveniently located to get around Copenhagen without any hassle.
Stayed 2 nights in Dec 2025

8/10 Good

Peter

Essential….basic…comfy and perfect location…rooftop reception bar and lounge brilliant
Stayed 3 nights in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Stuart

Casting on TV cut off every 30 mins, no option to Insert own USB devices (like firestick)on media. Bed awkward to get in as pushed against window, would be a nightmare if sharing a room. Staff were ok, but I'm a mrtiot good member and wasn't offered late check out.
Stayed 3 nights in Dec 2025