Ratings based on 925 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 14, 2024 on Hotels
The hotel had great location . Highly recommended
Comment from Hotel Management
Feb. 15, 2024 by Melina Musa , Hotel Management
Dear Shahman, We're delighted to hear that you enjoyed our hotel's fantastic location! Thank you for recommending us. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to let us know. We look forward to welcoming you back for another wonderful stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Feb. 13, 2024 on Expedia
Comment from Hotel Management
Feb. 15, 2024 by Melina Musa , Hotel Management
Dear Andrea, Thank you for the perfect rating! We're thrilled to hear that you had a fantastic experience with us. If there's anything specific that made your stay memorable or if you have any suggestions for how we can make future stays even better, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another five-star stay soon!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Feb. 12, 2024 on Expedia
Great location, uniquely decorated rooms and common areas.
Comment from Hotel Management
Feb. 15, 2024 by Melina Musa , Hotel Management
Dear Carl, Thank you for your perfect rating! We're thrilled to hear that you had an excellent experience with us. If there's anything specific that stood out to you during your stay or anything we can do to make your next visit even better, please feel free to let us know. We can't wait to welcome you back for another fantastic stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Christian IV
by A traveller
Excellent hotel in a centralised location
Posted Jan. 30, 2024 on HotelsThe hotel was amazing! The staff were great and so helpful. We asked for recommendations for food and it did not dissapoint, so you could tell that the staff had excellent knowledge of the city. The rooms were tidy and clean. The location was very central, probably around a 10 minute walk to central station and then 10-15 minute walk to the shops and attractions.
Only downfall, which I should have looked at really, was that it is on a main road which can get very busy and noisy if you're in one of the front rooms. But they do supply ear buds which does block out the noise.
Comment from Hotel Management
Jan. 30, 2024 by Melina Musa , Hotel Management
Dear Ffion, Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at our hotel and that our staff were able to make your stay memorable with their excellent service and helpful recommendations. We take pride in our team's knowledge of the city and are delighted that their suggestions for food exceeded your expectations.It's wonderful to know that you found the rooms tidy and clean, and that our central location made it convenient for you to explore the city's attractions. We apologize for any inconvenience caused by the noise from the main road, but we're glad that our complimentary ear buds helped mitigate this issue for you.Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Jan. 28, 2024 on Expedia
sound
Comment from Hotel Management
Jan. 29, 2024 by Melina Musa , Hotel Management
Dear Liam, Thank you for your rating. We appreciate your feedback and are glad to hear that your overall experience was positive. If there are any specific areas where we can improve to earn a higher rating next time, please don't hesitate to let us know. We value your input and look forward to welcoming you back for an even better experience in the future!All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Melina Musa , Hotel Management
Dear Julianne, Thank you for taking the time to share your rating. We're pleased to see that you had a positive experience overall. If there are any areas where we can improve and earn that extra star in the future, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Stylish and convenient location, somewhat small
Posted Dec. 23, 2023 on HotelsDecent hotel with great service and stylish decor. It is slightly expensive for its size, but the location is close to Tivoli Gardens and the main train station.
Comment from Hotel Management
Dec. 26, 2023 by Melina Musa , Hotel Management
Dear Guest, Thank you for sharing your feedback on your recent stay at Hotel Alexandra. We're pleased to hear that you found our hotel to be stylish with great service and decor. Your mention of the convenient location close to Tivoli Gardens and the main train station is appreciated.We take note of your comment about the size, and we value your input. If there's anything specific you'd like to share or if there are preferences you have for your future stays, please feel free to let us know. We look forward to the opportunity to welcome you back for another enjoyable experience.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Dec. 18, 2023 on Expedia
Very nice hotel with 'old world' charm. All of the staff were very friendly and helpful. Enjoyed the breakfast in the adjoining cafe/restaurant and the complimentary glass of wine in the evenings!
Comment from Hotel Management
Dec. 26, 2023 by Melina Musa , Hotel Management
Dear Paul, Thank you for your kind words and positive feedback. We're thrilled to hear that you found our hotel to have 'old world' charm and that our staff provided you with a friendly and helpful experience. It's great to know that you enjoyed the breakfast in the adjoining cafe/restaurant and appreciated the complimentary glass of wine in the evenings.If there's anything else you'd like to share or if there are specific preferences you have for your future visits, please feel free to let us know. We value your patronage and look forward to the pleasure of welcoming you back for another delightful stay.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Dec. 7, 2023 on Hotels
Comment from Hotel Management
Dec. 10, 2023 by Melina Musa , Hotel Management
Dear Anna, Thank you for your feedback and the rating of 8 out of 10. We appreciate your honesty, and if there are specific areas where we can improve or aspects you'd like us to address, please feel free to share. Your input is valuable, and we hope to have the opportunity to welcome you back for an even better experience in the future.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
by A traveller
Posted Dec. 4, 2023 on Hotels
Comment from Hotel Management
Dec. 5, 2023 by Melina Musa , Hotel Management
Dear Iwona, hank you for providing your feedback and the rating of 6 out of 10. We appreciate your honesty, and if there are specific areas where we can improve or aspects you'd like us to address, please feel free to share. Your input is valuable, and we strive to make every guest's experience better. If you decide to stay with us again, we hope to exceed your expectations.All the best, Melina Musa Guest Relations Coordinator Hotel Alexandra
