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Four Points Flex by Sheraton Edinburgh

3.0 star property
3-star hotel near Princes Street Gardens

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Photo gallery for Four Points Flex by Sheraton Edinburgh

Studio, 1 Double Bed
Standard Room, 1 Double Bed
Studio, 1 King Bed with Sofa bed
Studio, 1 Double Bed
Studio, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Place, Princes Street
    ‪1 min walk‬
  • Place, Princes Street Gardens
    ‪3 min walk‬
  • Place, Edinburgh Castle
    ‪9 min walk‬
  • Airport, Edinburgh (EDI)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double

Efficient Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

Standard Double Room With Double Bed

  • Sleeps 2

Efficient Double, Efficient Room, 1 Double

  • Sleeps 2

Family, Family Room, 1 Double Or 2 Twin Bunk

  • Sleeps 4

Standard Studio, Studio, 1 Double, Sofa Beds: 2

  • Sleeps 4

Larger Studio, Larger Studio, 1 King, Non-Private Sofa Bed

  • Sleeps 4

Single Bed Room

  • Sleeps 2

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About the area

Edinburgh

City center stay.Within a 10-minute walk of this West End hotel, you'll find Princes Street Gardens and Edinburgh International Conference Centre. Edinburgh Castle and St. Giles' Cathedral are also within 2 miles (3 km).

What's nearby

  • Princes Street - 1 min walk - 0.2 km
  • George Street - 3 min walk - 0.3 km
  • Princes Street Gardens - 3 min walk - 0.3 km
  • Edinburgh International Conference Centre - 6 min walk - 0.5 km
  • Edinburgh Castle - 9 min walk - 0.8 km

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Princes Street Tram Stop - 9 min walk
  • Edinburgh Airport (EDI) - 31 min drive

Restaurants

  • ‪Johnnie Walker Princes Street - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Court - ‬2 min walk
  • ‪Zizzi - ‬2 min walk
  • ‪The Grosvenor - ‬1 min walk

About this property

Four Points Flex by Sheraton Edinburgh

3-star hotel near Princes Street Gardens
Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Four Points Flex by Sheraton Edinburgh also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Edinburgh hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (32 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Four Points Flex by Sheraton Edinburgh Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1028 reviews
Rating 8 - Good. 350 out of 1028 reviews
Rating 6 - Okay. 166 out of 1028 reviews
Rating 4 - Poor. 72 out of 1028 reviews
Rating 2 - Terrible. 34 out of 1028 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Stayed 2 nights in Sep 2025

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lobby staff was friendly and professional. The lobby itself was underwhelming and the room and experience was below what I have come to expect from Sheraton in the U.S.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan, huntington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smallish rooms on the Western edge of the New Town but incredible value with great sights, food, pubs shopping all around. really nice staff
Stayed 2 nights in Aug 2025

8/10 Good

xuan lan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Location, room is too small need more shelfing
Stayed 3 nights in Aug 2025

8/10 Good

Susan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hotel clean , simple but had everything you needed for a short stay. Great position for walking into centre for shopping , cafes and restaurants etc.
Stayed 2 nights in Aug 2025

6/10 Okay

Travis

Liked: Cleanliness, staff & service
The hotel is in a good location for restaurants, shops and attractions. I stayed at the hotel at the start of summer and was in a small, stuffy room with no air conditioning, with a small, noisy desk fan. I spoke with the staff in the morning, and they were very helpful. I was mistakenly under the impression that all rooms had air conditioning and apparently, this wasn't the case, but they were able to find me a room with a window and a fan that worked a lot better, so I was far more comfortable for the following night's sleep.
Stayed 2 nights in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service
It was convenient for a one-night stay before leaving for a tour. The room was pretty comfortable and quiet, it had air conditioning, which was good.
Stayed 1 night in Jun 2025

2/10 Terrible

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tiny too
Stayed 2 nights in Aug 2025

6/10 Okay

Judith Lynn

Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was very comfortable. Room Was a great size. No place to put any toiletries as no room around sink. No luggage holder so had to put suitcase on the floor. Good location but street noise and noise from bar across the street was not great. Had to lift suitcases up and down stairs on the same floor—another thing to tackle.
Stayed 4 nights in Aug 2025

8/10 Good

Steve, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect location for Fringe-goers (and by extension everyone wanting to explore old Edinburgh. A tidy, quiet, very friendly hotel with great transit options, including being close to the tram, which makes it handy for anyone flying in, or catching a train into Edinburgh.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ng Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, have many dining places around. Time to different tourist attractions are mostly around 10-20 mins walk. Staff are friendly, Worth for money
Stayed 2 nights in Jul 2025

10/10 Excellent

Imtiaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated hotel. Location is perfect. Close to all major sites. Plenty of food choices around. We had the family room. Enough space for 2 adults and 2 teenagers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights right before the fringe festival. Figured we would only use the room for sleeping so we would get a small room that’s close to the action. This hotel honestly surpassed all our expectations. Yes, the room was small, but there was plenty of space to move around and unpack, definitely not as small as we were expecting. The space was cool, quiet, and most importantly, comfortable. The staff were very friendly and even checked us in early as our flight came in earlier than the 3 o’clock check in time. Whenever we left or returned to the hotel they would check if we were doing ok or had any questions. And even if all that wasn’t true, the location is absolutely amazing. A bunch of pubs, coffee shops, grocery stores, and fancy restaurants, all a 10 minute walk away. You can even walk to old town in 10-15 minutes! And Dean Village, a lovely picturesque part of town is a short 7 minute walk away. Loved our stay, will come again!
Stayed 2 nights in Jul 2025

6/10 Okay

Nicol

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful, first experience in Edinburgh
Stayed 2 nights in Jul 2025

6/10 Okay

angela

Liked: Cleanliness, property conditions & facilities, room comfort

50/50, not good, but not bad

The room was compact, but clean. The bed was comfortable but the pillows a bit too firm. Where our room was located it was quiet. Two down sides for us, the room was stiflingly hot, there was a window, but not one you could open, and there was no air conditioning, We asked at reception if they could turn the air con on, to be told there was none, but they could provide a small fan, which never materialised. Looking on the map, it's halfway between Waverly and Haymarket stations, about 10 mins either way, one tip, if coming from Glasgow, going back you're better going to Waverly station, better frequency and choice of trains.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property actually has two buildings. The staff was super friendly and helped us take our suitcases from registration to the second building where our rooms were located. Though there were some visible signs of previous damage like the carpet being warped and pulling up from the floor, overall the room was clean and comfortable. The biggest annoyance with this hotel was accessibility; in order to get into the lobby for registration you had to go up steps and on the floor where we stayed you had to go up two steps after getting out of the elevator.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good base hotel but could do with improvements

Nice located hotel, right next to bars, restaurants and attractions. The rooms were recently updated to the Four Points Flex colours instead of Cityroomz. But we felt the rooms needed more modernising. It was very warm during our stay, and we only had a small fan to cool us down. I really think hotels should be investing in air conditioning. The window barely opened, and was one of the old sliding style ones. The hotel is right above a taco place, so the smell of frying late into the night wasn't great. Trying to sleep and the smell of frier was wafting into the room. Couldn't really close the windows, as it was so hot and suffocating without them open. I know this isn't the hotels fault, but having AC would mean we wouldn't smell this or have to have the window open. Overall, the bathroom was nic (again no strong ventilation though? so it remained hot after showers) the room was small but tidy, and the staff were friendly enough. I'd recommend it because it's fairly cheap for Edinburgh, but if you want comfort - I'd pay more for elsewhere.
Stayed 2 nights in Jul 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small, but that is shown. The staff was great with recommendations. Pretty easy to walk to attractions.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was cozy but well laid out. Clean and everything was in working order.
Stayed 3 nights in Jul 2025