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Four Points Flex by Sheraton Edinburgh

3.0 star property
3-star hotel near Princes Street Gardens

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Photo gallery for Four Points Flex by Sheraton Edinburgh

Studio, 1 Double Bed
Standard Room, 1 Double Bed
Studio, 1 King Bed with Sofa bed
Studio, 1 Double Bed
Studio, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Place, Edinburgh International Conference Centre
    ‪6 min walk‬
  • Place, Edinburgh Castle
    ‪9 min walk‬
  • Place, Murrayfield Stadium
    ‪4 min drive‬
  • Airport, Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double

Efficient Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed

Studio, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking

Family Room, 1 Double Bed, Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

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About the area

Edinburgh

City center stay.Within a 10-minute walk of this West End hotel, you'll find Princes Street Gardens and Edinburgh International Conference Centre. Edinburgh Castle and St. Giles' Cathedral are also within 2 miles (3 km).

What's nearby

  • Princes Street Gardens - 3 min walk - 0.3 km
  • Edinburgh International Conference Centre - 6 min walk - 0.5 km
  • Edinburgh Castle - 9 min walk - 0.8 km
  • Edinburgh Playhouse Theatre - 4 min drive - 2.0 km
  • Murrayfield Stadium - 4 min drive - 2.3 km

Getting around

  • Edinburgh Haymarket Station - 9 min walk
  • Princes Street Tram Stop - 9 min walk
  • Edinburgh Airport (EDI) - 31 min drive

Restaurants

  • ‪Johnnie Walker Princes Street - ‬1 min walk
  • ‪The Court - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Zizzi - ‬2 min walk
  • ‪The Grosvenor - ‬1 min walk

About this property

Four Points Flex by Sheraton Edinburgh

3-star hotel near Princes Street Gardens
Four Points Flex by Sheraton Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Four Points Flex by Sheraton Edinburgh also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 3-star Edinburgh hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Four Points Flex by Sheraton Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (32 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Four Points Flex by Sheraton Edinburgh Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 406 out of 1030 reviews
Rating 8 - Good. 352 out of 1030 reviews
Rating 6 - Okay. 166 out of 1030 reviews
Rating 4 - Poor. 72 out of 1030 reviews
Rating 2 - Terrible. 34 out of 1030 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Stayed 2 nights in Sep 2025

4/10 Poor

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The lobby staff was friendly and professional. The lobby itself was underwhelming and the room and experience was below what I have come to expect from Sheraton in the U.S.
Stayed 2 nights in Sep 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Room was cozy but well laid out. Clean and everything was in working order.
Stayed 3 nights in Jul 2025

8/10 Good

Adriana, Watsonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a twin bunk. Room was small, but had everything you could need for a couple nights. Clean, comfortable beds & pillows, usb charge port on top bunk (so convenient), and best of all great staff. Location is pretty great, towards the end of Princes Street so you get the castle, restaurants and excitement AND quiet nights.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but clunky

Clean room and comfy bed, good air con which is always a plus. Some questionable design/layout choices though: -Shower very cramped, kept elbowing the walls and had to point the shower at the wall to get lathered up. -Bathroom lighting is absolutely useless for makeup and the bedroom mirror doesn't have a socket anywhere near it for hair tools. -Also, fair warning, they decide to store the white bath mat on the equally white floor of the shower, so don't do what we did and turn the shower on before you look for it haha! Overall, fine if you just need somewhere to crash for the night!
Stayed 1 night in Jul 2025

10/10 Excellent

Mark, Bend

Travelled with family
Liked: Staff & service, amenities
Friendly and helpful staff. Fantastic location and walkable to all attractions or get on a bus or tram stop right outside. You are right in town so expect city noises, lighting and smells.
Stayed 3 nights in Jul 2025

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay in Scotland

The hotel has just changed ownership the week we areived. Front desk staff was super friendly and helpful. Our luggage was held on our departure day which was a great help. The room was a little warm. They had a fan, but it was really loud and didn't osilate (got stuck). The window also would not stay open (had to prop open with a box). Additionally the shower drain was a bit clogged so had to stand in water, but overall everything was clean and tidy. Very convenient location to transit and tourist sites. We would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Alysha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Yudit, Miami

Stayed 3 nights in Jul 2025

6/10 Okay

Xavier

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very small. But the area was AMAZING and strongly recommend that area. Staff was extraordinarily helpful.
Stayed 1 night in Jul 2025

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice property just off the main tourist areas. It’s only detriment is that the ambulances go by all night and can keep you up
Stayed 4 nights in Jun 2025

10/10 Excellent

vanessa

Stayed 3 nights in Jun 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

2 nights in Edinburgh

I like the location very central. The room is tiny but comfy. The shower door was a problem, doesn’t close at all keeps opening. But overall still satisfied with the service.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jillian

Liked: Cleanliness, amenities, property conditions & facilities
Jamie at reception was excellent for recommendations in the city, and very friendly to all! The location was perfect for walking to the royal mile, market, deans village and more! Quiet and would recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful. They not only stored our luggage when we arrived early but they brought our luggage to our room. They also directed us to many different places to sightsee. Clean rooms. Quiet for a good night's rest. Close to many things to do. This is a win-win.
Stayed 1 night in Jul 2025

8/10 Good

AISLING

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very modern suite however no a/c ventilation expect a plug in fan. Booked for 4 adults and it was very cramped. Wouldn’t advise for couples as there was no door into the bedroom, open plan. Sofa bed was uncomfortable and very noisy. However, brilliant location. Staff were great, very friendly and full of knowledge. Clean however bathroom ceiling was peeling and very unsightly. I would rate this property 3.5/5
Stayed 2 nights in Jul 2025

8/10 Good

Long

Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for everything!
Stayed 2 nights in Jun 2025

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was not a King Suite as advertised/sold. Doubled checked this with hotel prior to arrival & was told room would have a king sized bed but it didn’t. Room 130 also needs some attention in the bathroom as very obvious water damage in bathroom ceiling with lots of paint coming off the ceiling. Not what I would expect for the price being charged for the room. Otherwise comfortable & very convenient location with easy check-in process.
Stayed 1 night in Jul 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff, great location

The staff at Cityroomz was incredibly helpful. When my return flight was abruptly cancelled, the staff worked magic to help me book a room there at the last minute so that I could stay an additional night. They were even able to let me stay in the same room. Additionally, throughout my stay, they were helpful in offering transportation information, recommendations, and calling taxis. This hotel is in a great location, with easy access to many attractions by foot and also close by several train stations, making out of town day trips easily accessible. Thank you, Cityroomz, for your hospitality!
Stayed 1 night in Jun 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property has been remodeled. Room was clean,service was good. Entry to the room and the front desk are separate.The temperature was warm during our stay and there was no A/C. The overall stay was positive.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ellie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff. Clean rooms and very close to everything. Really enjoyed our stay. Thank you!
Stayed 1 night in Jun 2025