Edinburgh City Centre stay.At this Edinburgh City Centre aparthotel, you'll be well placed to visit George Street and Princes Street, both within a 5-minute walk. Edinburgh Castle and Royal Mile are also within 2 miles (3 km).
The Alexander Graham Bell (Wetherspoon) - 3 min walk
BABA - 3 min walk
Fierce Bar - 4 min walk
Knoops - 4 min walk
Fortuna - 1 min walk
About this property
Heeton Concept Aparthotel Edinburgh Queen Street
3-star aparthotel near Edinburgh Castle
Heeton Concept Aparthotel Edinburgh Queen Street offers its guests a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Heeton Concept Aparthotel Edinburgh Queen Street also features a front-desk safe and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star Edinburgh aparthotel is smoke free.
82 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Fireplace in lobby
Television in lobby
Elevator
No smoking on site
Heeton Concept Aparthotel Edinburgh Queen Street offers 82 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
This Edinburgh aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
24-hour front desk
Housekeeping (weekly)
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Location highlights
In a historical district
In a shopping district
Near a health/beauty spa
Near a hospital
Near a train station
Near a zoo
Near the airport
Things to do
Casino nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
General
82 units
Individual decor
Individual furnishings
Soundproofing
Traditional architecture
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: GBP 15 per accommodation, per night
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: GBP 20 per night
Nearby parking fee: GBP 15 per day (2625 ft away)
Pet fee: GBP 15 per accommodation, per night
Service animals are exempt from fees
Housekeeping is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.
We should mention
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Mode Edinburgh Aparthotel
Mode Aparthotel
Mode Edinburgh
Native Edinburgh
Heeton Concept Edinburgh Queen
Heeton Concept Aparthotel Edinburgh Queen Street Edinburgh
Heeton Concept Aparthotel Edinburgh Queen Street Aparthotel
Heeton Concept Aparthotel Edinburgh Queen Street Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 848 out of 1124 reviews
10 - Excellent
848
Rating 8 - Good. 207 out of 1124 reviews
8 - Good
207
Rating 6 - Okay. 48 out of 1124 reviews
6 - Okay
48
Rating 4 - Poor. 11 out of 1124 reviews
4 - Poor
11
Rating 2 - Terrible. 10 out of 1124 reviews
2 - Terrible
10
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
Travelled with family
May 25, 2025
Liked: Cleanliness, room comfort
Verified traveller
Stayed 3 nights in May 2025
10/10 Excellent
Debora
May 23, 2025
Liked: Cleanliness, room comfort
Debora
Stayed 3 nights in May 2025
8/10 Good
Nicole
May 22, 2025
Liked: Cleanliness, room comfort
Centrally Located.
The location was amazing. I was hoping the room was a fully blackout room, however it was not, there was light that was able to get into the room which made it hard for me to sleep.
The location was great and it was very easy to get around. I would recommend this location.
Pleasant surprise. Large unit with washer and dryer. Good location to walk Edinburgh. Would definitely stay here again.
Only slight downside was the offsite parking but we managed. Be sure to download the parking app before parking.
We booked last minute as our poorly dog had been referred to the Edinburgh vet hospital. We just needed a bed for the night and to save us a long morning drive.
The hotel is advertised as dog friendly on Expedia but NOT dog friendly on their own website.
We called the hotel and as no one was on reception, got out through to the London hotel who told us Edinburgh was not dog friendly.
I had to speak to Expedia customer support (I wanted to cancel and book dog friendly) who told me it was dog friendly, I explained my conversation with the employee and the chains own website so they got through to someone and it was confirmed dog friendly. This is all around 6/7pm on the night we had a 3 hour drive to get there. This held up our departure to actually go to the hotel.
Then, on arrival, with our poor scared dog and her crate etc, the front door was locked, no buzzer, just a mobile phone number that you couldn’t call, only WhatsApp. It’s now 11pm because of our delay in leaving and we’re now trapped outside. By chance, guests returned and we got in. There was actually a staff member a couple of meters from reception/ but they were behind a pillar not looking out, not visible.
The whole experience was awful.
Just skip this place and stay at the other end of the town at the new ‘the resident’ apart-hotel.
Absolute chalk and cheese in terms of service, it’s a beautiful new place and was a much better experience.
This hotel is conveniently located close to the center of Edinburgh. I initially had trouble sleeping at night due to traffic noise from outside, but the staff were very helpful and kindly moved me to a room on a lower floor the very next day. I would recommend the management consider adding soundproofing to the upper floor rooms for a more comfortable stay.
We booked an Aparthotel primary due to the cooking facilities available in the room. Unfortunately, after arriving, it was confirmed that the stove/hob advertised in the listing had been removed. This scuppered our dinner plans and increased the overall cost of our stay in Edinburgh massively as we then had to eat out for each meal. Being autistic, this unexpected change and the need to locate suitable alternative venues to eat in resulted in a lot of additional stress. We haven’t been offered any kind of reimbursement by Aparthotel. I’m very disappointed.
Nicholas
Stayed 3 nights in Apr 2025
10/10 Excellent
Lauren
May 3, 2025
Liked: Cleanliness, room comfort
Fantastic hotel - great facilities
Great spacious room, with good facilities. Check in was good - Not to far from tourist spots. Unsure why the room had Pam sets but no stove / cooking options.
Staff was friendly. Only hiccup was there was no soap or shampoo when we arrived so had to track down the staff to refill. Overall nice environment and large room!
Hotel and staff great. Location fab. Only thing that was missing was coffee and milk in the room. Would definitely go back.
Verified traveller
Stayed 1 night in Apr 2025
8/10 Good
Tony
Business traveller
Apr 18, 2025
Liked: Cleanliness, room comfort
Heeton concept
Comfortable accommodation in an excellent location.
Tony
Stayed 1 night in Apr 2025
8/10 Good
Verified traveller
Apr 17, 2025
Liked: Room comfort
Verified traveller
Stayed 2 nights in Apr 2025
6/10 Okay
Verified traveller
Apr 9, 2025
Liked: Room comfort
Disliked: Cleanliness
Good but a few qualms.
The property is lovely and in a really nice location. Our issues began at check in when they said they couldn't find my reservation even though I managed to check in and receive room confirmation. We entered our room and cleaniless was an issue with hair in the bathroom and stains on the sheets. They were super helpful and apologetic though and switched our rooms when the issues were brought up. The room itself is great and the bed was incredibly comfortable.
Verified traveller
Stayed 1 night in Apr 2025
6/10 Okay
David
Travelled with partner
Apr 4, 2025
Liked: Cleanliness
I would love to give this a better review, but there were a few minor issues during our stay. Our room was on the lower level which was fine except they put a very rambunctious family above us. They had little ones who were jumping around both nights of our stay until 12a. I would suggest in the future putting the families with small children on the lowest level. Also they have parking which is great, yet it is a feat to get your car into their garage without damaging your vehicle. It also was pricey for how difficult it was to get into the garage. We made it in with unscathed but just barely. I had to help direct my husband into the garage. The are next to us had some damage to the front of their vehicle. The bed wasn’t very comfy. I asked for an extra blanket to sleep with and it confused the front end lady (I didn’t get an extra blanket). One small issue was that I got 3 hand soaps in my bathroom instead of a hand soap, shampoo and conditioner. I was thankful I had brought some with me. I will say it is very walkable to everything and there are a ton of restaurants parallel to it. I also enjoyed that they had a laundry facility. It was convenient to get my laundry done. Only downside is that the washer/dryer are one machine so it takes 4 hours for an entire load to get done.
David
Stayed 2 nights in Apr 2025
8/10 Good
Melissa
Travelled with family, Travelled with family and small children, Travelled with group
Apr 2, 2025
Disliked: Cleanliness, amenities
My only complaint is the bathroom shower was not cleaned well. There was mold on the grout lines and the shower walls needed to scrubbed well.