Hotels Near Empire City Casino, Southeast Yonkers

"shopping area and appearance "

"This exact property is not available to rent, however it is still on the website and is able to be paid for. We did not know this until check-in and realized we never received a code to get in. It was only when we called the number attached to this property is when we found out that it is not supposed to be available. The owner we spoke to was helpful and relocated us to another property only 5 mins away from the original, which turned out to be a lovely place. It all worked out in the end, but it would’ve been nice to have no issues and check in right away. For the future, please remove this listing as an option to be booked. "

"Overall it was ok stay. Just some feedback, make sure to clean out microwaves, tub, and fix shower head for guests moving forward. WiFi should be provided alongside lock box code"

"Put down a deposit with the understanding that the deposit would be back in my account within 24 hours. Messaged them several times and I have not gotten any response nor have I gotten my money back and it has been days now with no response. Apartment was filthy, beds were used and not cleaned, bunch of appliances didn’t work, found a towel with stains potentially from bodily fluids.DO NOT BOOK WITH THEM THEY ARE SCAMMERS. Charged a cleaning fee on top of this for an apartment that wasn’t even cleaned prior to me staying there. A toilet that wasn’t even properly cleaned as there was brown water and the toilet wasn’t even flushing properly. There were also damages in the apartment that they don’t show. Hallway bathroom shower head came off and the water kept running and I had to fix it. They make you put down a deposit and cleaning fee just to advertise this a great place, etc but it’s all a lie. AGAIN DO NOT BOOK WITH THEM THEY ARE SCAMMERS! I will be further reporting this so that no one else experiences this again. "

"I was fooled by the pictures. Upon check-in, they require to zelle cleaing fee. When I finally got inside, I found absolutely nothing lux about this property, no comfort and hospitality. The broken floor welcome me, all 4 beds are broken, only 2 TVs, moldy restroom, zero confort. They left 4 towels for 6 people for 6 nights. I had to request more towels. I had to scoop water fromthe shower to flush in the toilet because water would not drain. Half roll toilet paper was left. If you take the risk to book this place make sure you come with own towels, toilet papers. They would not turn on the heat."

"This room was listed accurately and has amazing aesthetics. The host was super communicative and attentive and did his best to help me navigate the sidewalk improvements that were being made on the day of my arrival. My one suggestion would be to provide a kureg or similar basic coffee set up in the room for guests. It was my first time to visit Yonkers and there wasn’t a lot of coffee shops there. Thanks for delivering a quality experience, I would stay here again."