See all properties

Best Western Plus Heritage Inn

3.0 star property
3-star hotel near Port of Houston

Choose dates to view prices

Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Lobby
Lobby
Fitness facility
Standard Room, 2 Queen Beds, Accessible, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪2 min drive‬
  • Place, Daikin Park
    ‪8 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Pillowtop beds, desk, iron/ironing board, WiFi

La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd

Channelview
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $102
CA $118 total
includes taxes & fees
Feb 1 - Feb 2
La Quinta Inn & Suites by Wyndham Houston East at Sheldon Rd

About the area

Houston

Northeast Houston stay.A stay at this Northeast Houston hotel places you within 6 miles (10 km) of Port of Houston and 9 miles (15 km) of Daikin Park. Also within 9 miles (15 km) are Shell Energy Stadium and George R. Brown Convention Center.

What's nearby

  • Cinemark Tinseltown Jacinto City - 2 min drive - 1.5 km
  • Daikin Park - 8 min drive - 13.3 km
  • George R. Brown Convention Center - 9 min drive - 14.0 km
  • Toyota Center - 9 min drive - 14.4 km
  • NRG Stadium - 17 min drive - 26.9 km

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Refresqueria - ‬16 min walk
  • ‪Pizzini's Italian Restaurant - ‬9 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Nopalitos Dona Maria - ‬18 min walk

About this property

Best Western Plus Heritage Inn

3-star hotel near Port of Houston
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Outdoor pool, sun loungers
La Quinta Inn & Suites by Wyndham Houston East at Normandy
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.0 out of 5, Very good, 679 reviews
The price is CA $93
CA $109 total
includes taxes & fees
Jan 18 - Jan 19
La Quinta Inn & Suites by Wyndham Houston East at Normandy

Property amenities

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (28 inches high)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 412 out of 820 reviews
Rating 8 - Good. 210 out of 820 reviews
Rating 6 - Okay. 82 out of 820 reviews
Rating 4 - Poor. 49 out of 820 reviews
Rating 2 - Terrible. 67 out of 820 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Stayed 1 night in Oct 2025

8/10 Good

Adamaris

Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Stayed 2 nights in Oct 2025

10/10 Excellent

Martin, Mesquite

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine.
Stayed 1 night in Oct 2025

10/10 Excellent

William

Stayed 1 night in Oct 2025

4/10 Poor

Alma

Travelled with family
Liked: Cleanliness, staff & service
I have stayed here plenty of times before, but this time I experienced roaches. Four roaches total in the same evening. One in the restroom, one on the bed, one by the tv and one on the couch. Contacted the front desk and they couldn’t move me since it was full. Other than that no issues.
Stayed 2 nights in Sep 2025

10/10 Excellent

francesca

Stayed 1 night in Sep 2025

6/10 Okay

Terrance

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The parking area is card access gated. The breakfast was a hot breakfast with cereal, pastries, etc. The elevator needs repairs as it seems to want to fall and it creeks in transit up or down. The rooms and bedding was clean and towels were clean. AC worked great too. If you are street side you will hear the cars on the freeway. The front desk staff didn't want to accommodate early check in without a fee when there was clearly nobody there. In addition, she didn't want to accommodate changing name because room was book through expedia so I did get it change through expedia and smooth sailing checkin. They do hold your deposit a long time after departure before you get it back in your acct.
Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times now the hotel is always clean and beds comfortable. It’s right next to highway so it can be loud and the area is not the best but despite that I feel safe they have enclosed parking available to help protect your vehicle.
Stayed 1 night in Sep 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms , good breakfast
Stayed 5 nights in Sep 2025

6/10 Okay

Susan

Travelled with family
Liked: Property conditions & facilities
I had hair in the tub and on the floor.
Stayed 1 night in Sep 2025

8/10 Good

Shauntel

Travelled with partner
Liked: Cleanliness
Checking in took forever and the area isn’t so great but overall had a good stay. Room was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Francisco, Garland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bilingual and kind staff great new and clean room Great value
Stayed 1 night in Sep 2025

8/10 Good

Agustin

Stayed 1 night in Sep 2025

10/10 Excellent

Synethia

Stayed 2 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
The room was extremely clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Housing for Transitioning Family

We had to find emergency housing for a family in transition. Best Western Plus Heritage Inn on I-10 East Freeway, Houston, TX provided a safe and friendly environment for a single mom and her five young children. From checking in to checking out, the family was greeted with warm and friendly smiles and an efficient and simple process. The lobby was clean with a nice, modern décor that made all of us feel welcomed. Rooms were spacious and beds comfortable with all the amenities, including, Wi-Fi, mini fridge, coffee maker, and morning breakfast. Fresh coffee was provided in the front -lobby and dining area. The swimming pool was opened; they offer business and laundry services; and, pets are allowed. Plus, this was the most economical option compared to several other major brand hotels in the area. Thank you to the owner and management team for your hospitality and fantastic service!
Stayed 5 nights in Sep 2025

10/10 Excellent

Braulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice
Stayed 1 night in Jun 2025

8/10 Good

Zarria

Stayed 2 nights in Sep 2025

8/10 Good

Cynthia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a couple times now and both times the hotel room is comfortable and clean the front desk person is always nice. The only problem if your a light sleeper the noise from highway may be an issue. I like staying here because the price is affordable , the rooms are clean and beds are comfortable and the parking lot is completely safe because they have most of the parking behind a security gate.
Stayed 1 night in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to downtown
Stayed 1 night in Sep 2025

10/10 Excellent

cindy

Stayed 2 nights in Sep 2025

4/10 Poor

Rebecca, San Bernardino

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This place has turned us off from ever using Best Western again. Traveling across country and this is by far the worst Best Western we have stayed. 1. Undisclosed fee of $100 upon check in regardless if you paid in full online. They stated it would be only refunded after our room was inspected after check out. Once we were long gone and couldn't dispute any discrepancy. The deposit would be refunded afterb5-7 business days. Hey, BW, you are not a resort. 2. Staff was rude. Stating that all Best Western charge the $100 fee was required at all BW hotels. This is not true as we have stayed at several in the last two years traveling over 20 states. And, we stayed at one the night before. Take It or leave it attitude. 3. Bathroom was not very clean and had mold. 4. Mildew smell in lobby and room. 5. Breakfast was not good. Who serves Foldgers intant coffee? Yuck. 6. Seedy part of town. Avoid. Overall, I do not recommend this location.
Stayed 1 night in Sep 2025