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Hilton Garden Inn Houston West Katy

Property class: 3
3-star hotel near Katy Mills Mall

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Photo gallery for Hilton Garden Inn Houston West Katy

Lobby
Lobby
Reception
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2409 Texamati Drive, Katy, TX, 77494
  • Place, Typhoon Texas
    ‪10 min walk‬
  • Place, Katy Mills Mall
    ‪12 min walk‬
  • Place, Main Event
    ‪1 min drive‬

Room options

View all photos for Two Queens Evolution Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Two Queens Evolution Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bedroom Evolution Suite

42-inch LED TV with satellite channels, TV, iPod dock

King Bedroom Evolution Suite

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for King Evolution Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

King Evolution Room

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, Select Comfort beds, in-room safe

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Premium bedding, down comforters, Select Comfort beds, in-room safe

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

42-inch LED TV with satellite channels, TV, iPod dock

Room, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, down comforters, Select Comfort beds, in-room safe

Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, Select Comfort beds, in-room safe

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite King With Sofabed

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

mobility Hearing Access King Room with tub

  • Sleeps 2

Mobility Hearing Access one bedroom King Suite with Tub

  • Sleeps 4

Mobility Hearing Access King Room with Roll in Shower

  • Sleeps 2

mobility Hearing Access Two Queen Room with tub

  • Sleeps 4

mobility Hearing Access Two Queen Room with Roll in Shower

  • Sleeps 4

King Room

  • Sleeps 2

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About the area

Katy

In shopping district.Within a 15-minute walk of the hotel, you'll find Katy Mills Mall and Typhoon Texas. Main Event and Rhodes Stadium are also within 2 miles (3 km).

What's nearby

  • Typhoon Texas - 10 min walk - 0.9 km
  • Katy Mills Mall - 12 min walk - 1.0 km
  • Main Event - 1 min drive - 1.9 km
  • Memorial Hermann Katy Hospital - 2 min drive - 3.0 km
  • Legacy Stadium - 4 min drive - 2.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 59 min drive

Restaurants

  • ‪In-N-Out Burger - ‬18 min walk
  • ‪Katy Mills Mall Food Court - ‬14 min walk
  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Katy Beer Garden - ‬18 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

Hilton Garden Inn Houston West Katy

3-star hotel near Katy Mills Mall
Hilton Garden Inn Houston West Katy offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 1600 square feet (149 square meters) and includes a conference center. A terrace, a vending machine, and a garden are also featured at the business-friendly Hilton Garden Inn Houston West Katy. An area shuttle within 0.01 miles and a theme park shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Katy hotel.

  • 1 building
  • 101 guestrooms or units
  • 4 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Houston West Katy offers 101 air-conditioned accommodations with laptop-compatible safes and safes. Select Comfort beds feature down comforters and premium bedding. 42-inch LED televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Exterior
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG
Katy
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $121
CA $153 total
includes taxes & fees
Apr 26 - Apr 27
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Property amenities

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 0.01 mi
  • Free shopping center shuttle
  • Free theme park shuttle
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LED TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Houston West/Katy Hotel Katy
Hilton Garden Inn Houston West/Katy Katy
Hilton Garden Inn West/Katy
Hilton Garden Inn West/Katy Houston
Hilton Garden Inn Houston West/Katy Hotel
Hilton Houston West Katy Katy
Hilton Garden Inn Houston West/Katy
Hilton Garden Inn Houston West Katy Katy
Hilton Garden Inn Houston West Katy Hotel
Hilton Garden Inn Houston West Katy Hotel Katy

Hilton Garden Inn Houston West Katy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 253 out of 460 reviews
Rating 8 - Good. 100 out of 460 reviews
Rating 6 - Okay. 47 out of 460 reviews
Rating 4 - Poor. 35 out of 460 reviews
Rating 2 - Terrible. 25 out of 460 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean.
Stayed 1 night in Jan 2026

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We been staying here every time we go to my son wrestling tournaments. Its by eveything you need. Walmart, heb,mall Starbucks etc. The staff are super helpful,friendly! I love that it has shampoo,conditioner,bodywash if you forget yours and its good product. Its a little outdated still but hopeful it will get a upgrade soon 😉
Stayed 1 night in Jan 2026

2/10 Terrible

Noelle

Stayed 1 night in Jan 2026

8/10 Good

Rachael

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel was a little dated
Stayed 1 night in Jan 2026

6/10 Okay

Janet

Business traveller, Travelled with pets
Disliked: Cleanliness
Adequate but not worth the price I paid. The place needs renovation and updating. Housekeeping was spotty: found an old French fry on the floor (ew); the toilet ran constantly; and both the shampoo and conditioner bottles in the shower were completely empty, which I did not learn until I was already in the shower. When I informed the desk clerk about these issues at check-out, I was met with apathy instead of an apology. Given the number of options in the area, I wouldn’t choose to stay here again.
Stayed 1 night in Jan 2026

8/10 Good

Erin

Stayed 1 night in Nov 2025

10/10 Excellent

Tammie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stay here once a week on business and everything is always perfect. The staff at the front desk couldn’t be more polite, welcoming, and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Tammie

Stayed 1 night in Dec 2025

10/10 Excellent

Tammie

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Stayed 4 nights in Dec 2025

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room! Staff was friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Tammie

Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Stayed 2 nights in Nov 2025

10/10 Excellent

luis

Stayed 1 night in Nov 2025

2/10 Terrible

James

Liked: Staff & service, amenities
Unable to check in due to system down. Lots of people in lobby had to scramble to find rooms elsewhere.
Stayed 1 night in Nov 2025

10/10 Excellent

Josh

Stayed 1 night in Oct 2025

2/10 Terrible

Debbie

We made the reservations with an errored date and within minutes of noticing this mistake we tried to correct and were not able to. Do we are paying for a room we won’t be staying in and will NOT stay in another Hilton in the future, Great customer service…
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Needed a quiet clean room in a safe area with easy access to highways for a short stay. This was it.
Stayed 1 night in Aug 2025

8/10 Good

Alfredo

Stayed 1 night in Jun 2025

10/10 Excellent

fayetta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , friendly knowledgeable.
Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025