Hotel ZaZa Houston Memorial City

4.0 star property
4-star spa hotel near Memorial City Mall

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Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Terrace/patio
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Dining
Reviews
9.2

Wonderful

Explore the area

Map
9787 Katy Freeway, Houston, TX, 77024
  • Popular LocationMemorial City Mall4 min walk
  • Popular LocationCityCentre4 min drive
  • Popular LocationBaseball USA The Yard7 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)31 min drive

Room options

Premium Room, 1 King Bed

9.7/10 Exceptional
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, Balcony

9.3/10 Wonderful
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Signature Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, Multiple Beds

9.3/10 Wonderful
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Room, 1 King Bed, Accessible

10/10 Exceptional
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, Balcony

10/10 Exceptional
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

10/10 Exceptional
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Houston

Memorial stay.With a stay at this Memorial hotel, you'll be within half a mile (1 km) of Memorial City Mall and 2 miles (3 km) of CityCentre. Town and Country Village and First Congregational Church of Houston are also within 3 miles (5 km).

What's nearby

  • Memorial City Mall - 4 min walk
  • CityCentre - 4 min drive
  • Town and Country Village - 4 min drive
  • Westheimer Rd - 7 min drive
  • Baseball USA The Yard - 7 min drive

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 33 min drive

Restaurants

  • Memorial City Mall Foodcourt - 11 min walk
  • Chick-Fil-A - 11 min walk
  • Starbucks - 9 min walk
  • Sult'an Pepper - 12 min walk
  • Olive Garden - 11 min walk

About this property

Hotel ZaZa Houston Memorial City

4-star spa hotel near Memorial City Mall
Hotel ZaZa Houston Memorial City offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Spa services, a terrace, and concierge services are also featured at the business-friendly Hotel ZaZa Houston Memorial City. A free area shuttle within 3 miles is available. Parking is available for a fee.

This 4-star Houston hotel is smoke free.

  • 159 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee daily: USD 25.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available.

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 722 reviews" "
Rating 8 - Good. 95 out of 722 reviews" "
Rating 6 - Okay. 25 out of 722 reviews" "
Rating 4 - Poor. 22 out of 722 reviews" "
Rating 2 - Terrible. 20 out of 722 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, TYLER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff friendliness, accommodations. All were perfect.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice staff very friendly and helpful. Had to valet which was fine but it is the only option. Would stay again
Stayed 2 nights in Feb 2024

2/10 Terrible

elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff that thinks they are better than the customer. Hotel ZaZa used to be one “The”places place to in Houston, but I will never again waste that kind of money simply based on the staff. You absolutely do not get what you pay for.
Stayed 1 night in Feb 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would definitely stay again
Stayed 2 nights in Feb 2024

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

10/10 Excellent

Mario

Stayed 1 night in Feb 2024

10/10 Excellent

LISSA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding Weekend
Great stay !! Front desk and valet were AWESOME !!! Bartender needs training
Stayed 1 night in Feb 2024

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
First time visiting and it was a great experience. Room was spacious, clean, and inviting. I definitely recommend and will be back.
Stayed 1 night in Jan 2024