There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Ixchel. Free self parking is available.
En general el hotel se ve descuidado y necesita mantenimiento, el baño no tiene puerta. A pesar de eso la habitaciĂłn tiene todo lo necesario y la cama es muy cĂłmoda. Nuestra habitaciĂłn tenĂa una muy buena vista a la alberca y al mar.
El servicio estuvo raro, pues nunca vimos a nadie de recepciĂłn.
these pictures are a lie! we got there and its located in a bad area looks like an abandoned apartment complex. no one was able to tell us where the office was.... there was only 1 old man at there so called restaurant and even the coffee was disgusting the coffee must have been there for 2 days... i dont recommend this place we immediately called expedia and tbey even had a hard time contacting tbe hotel and gifted us our 2 week all inclusive stay and the Occidental xcaret which was truly a dream
The property was spacious and comfortable. The roof top view was nice to see the ocean. We appreciated the clean gallon water jug to accommodate for the stay. We were disappointed that the bed sheets were stained and the Jacuzzi didnât work. Also, the hotel restaurant food service served small size portions of food with high cost prices.
I loved that you could see the ocean right outside our window. What I didnât like was that the shower water didnât get warmer then a lukewarm temp.
Points forts : Service et personnel, confort de la chambre
We're not going back.
First of all, I want to make it clear that the staff were very friendly, helpful and did all of their work flawlessly. On the other hand, there were a few things that I didn't like: The shower head squirted water everywhere to the point that the rest of the bathroom would become wet. There is no TV set in ANY room. There is no usable beach, it's rocky and useless for going in. There is no regular door between the room and the bathroom, only a cloth drape, not much privacy. The pool is very nice, though.
The staff was very sweet! Perfect location and the beach is perfect for seashell hunting! Room was small but had everything we needed! Breakfast upstairs was wonderful! Will definitely be returning! Thank you Casa Ixchelâ€ïž