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Best Western Plus Finger Lakes Inn & Suites

2.5 star property
Hotel near Shipwreck Golf Amusement Center in Cortland

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Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Lobby
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • Place, Shipwreck Golf Amusement Center
    ‪3 min walk‬
  • Place, State University of New York-Cortland
    ‪3 min drive‬
  • Place, Greek Peak Mountain Resort
    ‪9 min drive‬
  • Airport, Ithaca, NY (ITH-Tompkins Regional)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi, Shower Only

  • Sleeps 2

About the area

Cortland

In Cortland .At this Cortland hotel, you'll be within half a mile (1 km) of Shipwreck Golf Amusement Center and 3 miles (5 km) of State University of New York-Cortland. Central New York Living History Center and Tompkins Cortland Community College are also within 6 miles (10 km).

What's nearby

  • Shipwreck Golf Amusement Center - 3 min walk - 0.3 km
  • State University of New York-Cortland - 3 min drive - 3.6 km
  • Greek Peak Mountain Resort - 9 min drive - 13.9 km
  • Cascades Indoor Waterpark - 9 min drive - 13.9 km
  • Cornell University - 21 min drive - 32.4 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪A&W Restaurant - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬19 min walk
  • ‪Coffee Depot - ‬6 min drive

About this property

Best Western Plus Finger Lakes Inn & Suites

Hotel near Shipwreck Golf Amusement Center in Cortland
Best Western Plus Finger Lakes Inn & Suites offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Plus Finger Lakes Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Cortland hotel is smoke free.

  • 64 guestrooms or units
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Lobby lounge
Fairfield by Marriott Inn & Suites Cortland
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 520 reviews
The price is CA $189
CA $213 total
includes taxes & fees
Feb 22 - Feb 23
Fairfield by Marriott Inn & Suites Cortland

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Best Western Plus Finger Lakes Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 922 reviews
Rating 8 - Good. 274 out of 922 reviews
Rating 6 - Okay. 122 out of 922 reviews
Rating 4 - Poor. 65 out of 922 reviews
Rating 2 - Terrible. 40 out of 922 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

john, belle terre

Disliked: Amenities
To pay almost $400 per night - due to price gouging for "parents' weekend" of which I was not part - and not be able to shower due to the lack of water (a pathetic trickle only) is criminal. Stay somewhere else.
Stayed 2 nights in Oct 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stairwell to the room was simply gross. Stains, food, and nose waste on the walls and floor. Several dead bees at the side exit, inside. Spills on the wall in my room. Black marks on one bed pillow. Pull out couch sheets were not changed from last guest. Clogged tub, low water pressure. TV would not stream from my phone as indicated. On a positive note, staff were pleasant and the location was close to stores and food chains. No where near the quality expected given what we paid per night. Will not stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Jessica

Travelled with family
Liked: Room comfort
Our bathroom tub had a clog in it and waa not taken care of while we were there, the cleaning people never came The whole weekend we were there.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property nice staff will stay again
Stayed 1 night in Oct 2025

4/10 Poor

anna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We atayed here two years ago and it was a great, clean, well kept hotel. This time was very different. The staff were talking loudly about a problem when i was waiting to check in. The carpets were filthy. The room smelled of cat urine. They put me in the room closest to the lobby and it was loud as the night went on. Breakfast was the same both days with rubbery sausage and brown oranges along witg stale bagels in sandwich bags. We wont be back. Very disappointed.
Stayed 2 nights in Oct 2025

6/10 Okay

Deyanne

Stayed 1 night in Oct 2025

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Vince

Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Randi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Eemine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I usually don't write bad reviews, but this time, but what we experienced horrible. Room was smelly, the hotel was very dirty. They told us that breakfast starts 8am, but we went 8:30 and there was nothing left. For 1 night for 1 room we paid $377.
Stayed 1 night in Oct 2025

8/10 Good

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Oct 2025

8/10 Good

Kristin

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Lauren

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great room - my family and I were happy.
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

I would stay here again.

Friendly and helpful staff, plenty of parking, quiet area. Clean . Could use better pillows!
Stayed 1 night in Oct 2025

6/10 Okay

Leann

Travelled with family
Liked: Staff & service, amenities
The staff was extremely professional and excellent, the exterior building lovely and inviting. The room is a huge disappointment although the attempt to clean was visible. The room had a smell, bath showers floor discolored and disgusting. Out dated furniture that should have thrown out or reupholstered. The staff was awesome. Very accommodating lovely people Put would I stay again only if it was absolutely no other hotel to go to. Again it just needs to be updated with a new everything otherwise you are a pleasant establishment
Stayed 1 night in Sep 2025

10/10 Excellent

George

Stayed 1 night in Sep 2025

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff.
Stayed 2 nights in Sep 2025

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay close to the baseball fields (like less than 1 min close). Breakfast was your standard continental breakfast. I do have 2 suggestions for breakfast, 1. with games starting at 8am and being so close to the fields, starting at 7am is a bit late. 6 or even 6:30am would be much better. 2. The individual servings of cream cheese need to be refrigerated at all times placing them in with the breads that are not refrigerated isn’t good. This was the case on both Sat and Sun mornings. The rooms were clean, most stuff seems to be updated fairly recently and the bed was comfortable. The only area that didn’t looked to be touched was the stairwells but honestly it’s not a big deal to me. I will say the noise from the road can be a bit loud sometimes but it’s manageable.
Stayed 2 nights in Sep 2025

8/10 Good

Dirk

Stayed 1 night in Sep 2025

6/10 Okay

Jeanette, Selkirk

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room had not been cleaned from previous guests, dirty towels, coffee maker was dirty, no soap.
Stayed 1 night in Sep 2025

6/10 Okay

Sharon

Stayed 2 nights in Sep 2025

6/10 Okay

George

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in May 2025

10/10 Excellent

Sharmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay and the staff was pleasant and informative about the nearby attractions and what to avoid. The stay was pleasant with good breakfast and parking availability. Worth booking for your stay!
Stayed 2 nights in Aug 2025

8/10 Good

Kamal

Stayed 3 nights in Aug 2025