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Recent La Paz hotel reviews by fellow wanderers

Faranda Collection Cartagena, a member of Radisson Individuals

4 out of 5

Posted 2 hours ago

Travelocity Verified Review

"the pool view is awesome… I liked the view from my room even though I didn’t opt for the sea view… its right off the beach so you can walk down and go to the water… the breakfast was very good it had a good variety, a few changes everyday!! Here’s the bad stuff… there’s no drawers to put your clothes, there’s no microwave… there’s no sliding door for the shower it’s like missing a door I asked the house keeper she said it’s like that every room… so I asked for extra floor towels as water splashed out… MY WORST EXPRRIENCE…. one day I asked for house keeping as I haven’t needed it for three days and they told me they would have someone right up I waited an hour… I got mad called down and said I waited an hour you said right away so are they coming or not?? So they said yes I’ll make sure they are coming right now… I told him I don’t believe him I need them to clean it I need new sheets, towels and trash taken he said ok. I left to go to the pool for 1 1/2 hr came back and it wasn’t done… I called again and I told them I need it done now you told me they would come and they haven’t been here, he said okay I’ll make sure they are coming… an hour later nothing so I went down stairs very mad, I told them it was NOT OKAY I wasted my day waiting bc I needed a shower and still no one!! The receptionist called and told them on walkie and 20 mins later they showed up… so from 2-730pm wasted! I’m on vacation at a 5star hotel… I should not have to wait that long or at least tell me!!"

A verified traveller stayed at Faranda Collection Cartagena, a member of Radisson Individuals