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Vivien's Hotel

3.0 star property
3-star hotel near City Times Square

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Photo gallery for Vivien's Hotel

Exterior
Hallway
Room amenity
Interior detail
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
MV Patalinghug Ave, Basak, Lapu-Lapu, Central Visayas, 6000
  • Place, Mactan Export Processing Zone
    ‪2 min walk‬
  • Place, Mactan Town Center
    ‪3 min walk‬
  • Place, The Outlets at Pueblo Verde
    ‪8 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

10.0 out of 10
Exceptional
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double/Twin Room - Leisure Stay

Room amenity

Superior Double/Twin Room - Leisure Stay

9.4 out of 10
Exceptional
(12 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the area

Lapu-Lapu

Basak stay.A stay at this Basak hotel places you steps from City Times Square and within a 5-minute walk of Mactan Export Processing Zone. Mactan Town Center and The Outlets at Pueblo Verde are also within half a mile (1 km).

What's nearby

  • Mactan Export Processing Zone - 2 min walk - 0.2 km
  • City Times Square - 2 min walk - 0.2 km
  • Mactan Town Center - 3 min walk - 0.3 km
  • The Outlets at Pueblo Verde - 8 min walk - 0.7 km
  • Gaisano Grand Mall Mactan - 20 min walk - 1.7 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 18 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪The Oriental Spice Gourmet - ‬2 min walk
  • ‪Red House Shabu-shabu - ‬1 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Pick Up Coffee - ‬5 min walk

About this property

Vivien's Hotel

3-star hotel near City Times Square
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a terrace, and concierge services are also featured at Vivien's Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Lapu-Lapu hotel.

  • 45 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Onsite shopping
  • Smoking in designated areas
  • Dining venue
Vivien's Hotel offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Lapu-Lapu hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 200 to 300 for adults and PHP 200 to 300 for children
  • A restaurant

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Vivien's Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 300 for adults, and PHP 200 to 300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Vivien's Hotel Hotel
Vivien's Hotel Lapu-Lapu
Vivien's Hotel Hotel Lapu-Lapu

Vivien's Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 200 reviews
Rating 8 - Good. 46 out of 200 reviews
Rating 6 - Okay. 18 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff, friendly, accomodating and respectful. Thank you for your excellent service. Location is walkable to the stores and close to the airport. I like the brewed coffee and food choices. Great experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The staff was friendly and efficient.
Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
The staff were great. Nice room and affordable.
Stayed 7 nights in Nov 2025

6/10 Okay

johaira

Travelled with family
it was no outstanding but fair the room and the staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the food and brewed coffee. The staffs are very friendly and accomodating. Excellent customer service! Also, I like it that the stores are just walking distance from this hotel. It's very convenient.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My father and brother stayed in Room 204 for 5 days and had a great experience. The breakfast was delicious with good variety, and all the staff were very friendly and helpful. The room was cleaned every day, and the service was excellent. Highly recommended!
Stayed 5 nights in Oct 2025

10/10 Excellent

KHENG KEONG

Stayed 1 night in Oct 2025

8/10 Good

Kellie

Stayed 1 night in Oct 2025

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes all good.
Stayed 2 nights in Oct 2025

8/10 Good

Christy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Norman, Bethlehem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near restaurants and malls.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory, St-hubert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i been in many hotels in PH. lower price points are usually a big miss (aka bad hotels). this was surprisingly good. Felt like a much higher price point hotel. Room was clean, modern, good AC, no moldy smell, free water. I was very happy. no elevator, but staff helps with luggage in the stairs, so no issues. close to the airport, i will come back if i need to be close to the airport in the future!
Stayed 1 night in Aug 2025

10/10 Excellent

bora

Stayed 1 night in Aug 2025

10/10 Excellent

Farrah Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

JEONGSU

Stayed 1 night in Jul 2025

8/10 Good

Tita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have a night stay at this hotel and they gave me a good accommodation.. the staff are very gracious and polite . It it very close to restaurants and shopping places .
Stayed 1 night in Jul 2025

10/10 Excellent

Liberty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love how clean and how near the hotel to everything . It’s a little noisy at time because it’s in the main st but nothing you cannot deal with. The room is very clean and hotel itself is very clean. The service is excellent.i would recommend it to anyone I know.
Stayed 1 night in Jul 2025

10/10 Excellent

peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Never had it any better
Stayed 1 night in Jul 2025

10/10 Excellent

Jenrey

Stayed 1 night in Jun 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price. Air-conditioning worked great! Nice and cold. Wished there was an elevator. Caring luggage upstairs is always fun.
Stayed 1 night in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to get to Cebu Airport. Staff is incredible, making sure all needs are met and set up shuttle to the airport. Able to walk to many restaurants. Doorman also made sure that panhandlers did not continue to approach me while I was sitting outside reading a book and enjoying the atmosphere of the street. Room was just what I needed, clean, and a very quiet place even on a busy street. Thanks for providing a wonderful stay!

10/10 Excellent

Meriam Theresa R

Stayed 2 nights in Apr 2025