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Hotel da Baixa

4.0 star property
4-star hotel near Rossio Square

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Photo gallery for Hotel da Baixa

Restaurant
Lobby
Lobby sitting area
Front of property
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the area

Lisbon

Lisbon City Center stay.A stay at this Lisbon City Center hotel places you steps from Santa Justa Elevator and a 5-minute walk from Rossio Square. Also, Avenida da Liberdade is within half a mile (1 km) and Marquis of Pombal Square is within 2 miles (3 km).

What's nearby

  • Rossio Square - 2 min walk - 0.2 km
  • Santa Justa Elevator - 2 min walk - 0.2 km
  • Castle of São Jorge - 5 min walk - 0.5 km
  • Commerce Square - 5 min walk - 0.5 km
  • Avenida da Liberdade - 8 min walk - 0.7 km

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Brasileira - ‬2 min walk
  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Oven - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk

About this property

Hotel da Baixa

4-star hotel near Rossio Square
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

  • 66 guestrooms or units
  • 5 levels
  • 3 buildings
  • Built in 2018
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is 510901352. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 8309

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 861 out of 1001 reviews
Rating 8 - Good. 109 out of 1001 reviews
Rating 6 - Okay. 24 out of 1001 reviews
Rating 4 - Poor. 3 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities
Amazing great service and breakfast Tour of town from staff was unexpected pleasure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience all around!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious bathroom. Due to problems with flight and luggage, we only had 3 hours to sleep. We have to return to experience the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Hotel is fantastic…perfectly situated with a fantastic staff and amenities. Will definitely stay there again on our next visit to Lisbon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 out of 5. Breakfast buffet fantastic. Hotel rooms clean and spacious. The hotel staff thinks of everything. They are kind and helpful. My sons birthday was during our stay without asking they arranged a cake. Pedro the property manager is amazing and kind. The hotel has a walking tour which he leads. It is a great experience. I would come again to this hotel it really stands out. It has everything. Lydia sebastian andrew and miriya.
Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff courteous and helpful. Very good amenities. Excellent location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and accommodating. I received a free room upgrade. My room was clean and the welcome bottle of sparkling wine was a nice bonus along with the drinks in the mini fridge. The area is very walkable. The only downside, the hotel is located on a street where the tram runs and Ubers and taxi’s are not able to pick up or drop off directly in front of the location.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren Kerry

Stayed 1 night in Nov 2025

8/10 Good

Darren Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint a lot of building work going on next to the hotel and they are very noisy starting at 6.30 am which most mornings woke us up which is not what I wanted and they were still working at 7pm crazy . Once the builders have gone it’s a great hotel to stay
Stayed 4 nights in Nov 2025

10/10 Excellent

richard

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay , front desk and bar staff were excellent, breakfast was fine but needed some variety, no sausage in Portugal! We did find all the construction to be very loud during the day and the trams pass in front of the hotel at all hours. The entertainment in the bar was nice and having water and snacks throughout the day was a plus. Would recommend but be aware of the construction noise.
Stayed 6 nights in Oct 2025

10/10 Excellent

Marina

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, tasty and free.
Stayed 4 nights in Oct 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very classy and the staff on reception too. Highly recommend this hotel and very good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful and in a great location for walking. I also had dinner at the hotel and it was my best meal while in Portugal. Nice staff too.
Stayed 2 nights in Oct 2025

8/10 Good

Cia

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and clean. The bathroom was all in marble and was beautiful. The staff was helpful and very nice. The breakfast was wonderful and we were able to eat outside and people watch at the same time. The hotel was in a great location. We enjoyed the donut shop Crush right next door. Their cappuccinos were amazing!
Stayed 6 nights in Oct 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful for all our needs, especially for planning our daily excursions with very useful tips and suggestions.
Stayed 4 nights in Oct 2025

6/10 Okay

Ronald

Disliked: Cleanliness, property conditions & facilities
Lower cost option with small room and dirty carpet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Xiuling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - within walking distance to shops, restaurants, city center, transportation stops. Friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful with character and we had a balcony. The staff was very helpful and professional.
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was wonderful
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel with a well-deserved reputation, you would be hard pressed to find a better location to explore either Baixa or the greater Lisbon area. It is on a no car street, but arrangements can still be made for airport or other transportation.
Stayed 4 nights in Oct 2025