Ratings based on 413 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
81% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 9, 2024
Good, clean, prompt service.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
Very good hotel but the cleaning could be a little better
4 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 16, 2024 on Hotels
3 out of 5
by A traveller from Basking Ridge

Posted Jan. 8, 2024 on Expedia
I stayed at the property for three nights. I liked the location. The apartment was clean. Unfortunately, the WiFi in my apartment did not work. I contacted the management office by email twice but did not get a response. I also called the office and talked to somebody but the problem was still not resolved when I checked out.
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Expedia
great location, great service. Clean, new appliances and in great condition. The fridge was a bit noisy and they replaced it quickly—responsive, accommodating, and helpful staff. Strongly recommend.
4 out of 5
by A traveller

Posted Dec. 27, 2023 on Expedia
We stayed for 3 nights as a family with an old child and an adult child, really like the location of this property; it is in the heart of the old town. Walkable to everywhere within the old city; we felt like a local. Our unit is modern, newly renovated, clean and comfortable. We felt like home. A couple of notes- this is very self serviced apartment other than daily cleaning if you’d like. No front desk, it is like self check grocery store. But if you email, help comes quickly. For people who want to have a bit human interaction, then this may not be the place. The place could be more stocked, like paper towel, napkins, salt and hair conditioner etc. The first night, the air conditioner did not work. I emailed the property manager, they got their cleaner to give a remote replacement next day, which then worked well. Overall, it is a great stay. We liked it very much. Would stay again.
5 out of 5
by A traveller

Posted Dec. 19, 2023 on Expedia
very clean, quiet and access all of attraction.
5 out of 5
by A traveller from Mississauga

This traveller left a rating score only Posted Dec. 10, 2023 on Expedia
5 out of 5
by A traveller

Posted Dec. 8, 2023 on Expedia
Musty from air conditioning but otherwise great.
5 out of 5
by A traveller

Posted Nov. 27, 2023 on Expedia
Spacious with full kitchen and laundry. It even has free Netflix and Prime video. Location is convenient with nearby attractions and stores.
Comment from Hotel Management
Nov. 28, 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Hao,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you found our serviced apartments spacious, well-equipped, and conveniently located near attractions and stores. Providing amenities like free Netflix and Prime video is part of our commitment to ensuring a comfortable and enjoyable stay for our guests.Your feedback means a lot to us, and it motivates us to continue delivering exceptional service. We hope to have the pleasure of welcoming you back for another fantastic stay!Best Regards,Lisbon Serviced ApartmentsRegarding your visit to Lisbon during the Christmas season, I highly recommend exploring the enchanting Christmas market at Praça do Comércio. The festive atmosphere, twinkling lights, local crafts, and delicious seasonal treats create a magical experience that captures the holiday spirit of Lisbon.Best Regards,Lisbon Serviced Apartments