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Tandem Palacio Alfama Suites

3.0 star property
3-star apartment near Rossio Square

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Photo gallery for Tandem Palacio Alfama Suites

Outdoor pool, open 8:00 AM to 7:30 PM, sun loungers
Reception
1 bedroom, premium bedding, in-room safe, individually furnished
Exterior
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Dryer
  • Washer
  • Air conditioning
  • Outdoor space

Explore the area

Map
Rua dos Remédios 139, Santa Maria Maior, Lisbon, Lisbon, 1100-453
  • Castle of São Jorge
    ‪8 min walk‬
  • Rossio Square
    ‪13 min walk‬
  • Avenida da Liberdade
    ‪20 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Bedroom (Single Use)

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Suite, 1 Bedroom (Single Use)

  • 1 bathroom
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Family Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Family Suite, 1 Bedroom

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Suite, 1 Bedroom

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (6 Adults)

Fridge, microwave, oven, stovetop

Duplex (6 Adults)

  • 1 bathroom
  • Sleeps 6
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (Triple)

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Suite, 1 Bedroom (Triple)

  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex (7 Adults)

Fridge, microwave, oven, stovetop

Duplex (7 Adults)

  • 1 bathroom
  • Sleeps 7
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (Family)

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Suite, 1 Bedroom (Family)

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Adults)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 2 Bedrooms (2 Adults)

  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio (Single Use)

1 bedroom, premium bedding, in-room safe, individually furnished

Studio (Single Use)

  • 1 bathroom
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Bedrooms (3 Adults)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 2 Bedrooms (3 Adults)

  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex (5 Adults)

Fridge, microwave, oven, stovetop

Duplex (5 Adults)

  • 1 bathroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Single Use)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (Single Use)

  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (4 Adults)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 2 Bedrooms (4 Adults)

  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (With Sofabed)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom (With Sofabed)

  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Duplex (3 Adults)

Fridge, microwave, oven, stovetop

Duplex (3 Adults)

  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 62 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (5 Adults)

1 bedroom, premium bedding, in-room safe, individually furnished

Suite, 2 Bedrooms (5 Adults)

  • 1 bathroom
  • Sleeps 5
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio

1 bedroom, premium bedding, in-room safe, individually furnished

Studio

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex (4 Adults)

Fridge, microwave, oven, stovetop

Duplex (4 Adults)

  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Duplex

Duplex

Duplex

  • 129 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 3 King Beds and 1 Double Sofa Bed

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About the area

Lisbon

Lisbon Old Town stay.Within a 15-minute walk of this Lisbon Old Town apartment, you'll find Lisbon Cathedral and Castle of São Jorge. Rossio Square and Avenida da Liberdade are also within 2 miles (3 km).
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What's nearby

  • Castle of São Jorge - 8 min walk - 0.7 km
  • Lisbon Cathedral - 8 min walk - 0.7 km
  • Rossio Square - 13 min walk - 1.1 km
  • Santa Justa Elevator - 15 min walk - 1.3 km
  • Avenida da Liberdade - 20 min walk - 1.7 km

Getting around

  • Santa Apolonia Station - 4 min walk
  • Cç. S. Vicente Stop - 4 min walk
  • Humberto Delgado Airport (LIS) - 21 min drive

Restaurants

  • ‪Novo Conceito - ‬1 min walk
  • ‪Arcaz Velho - ‬2 min walk
  • ‪Restaurante O Tasco do Vigário - ‬1 min walk
  • ‪Bela Vinhos e Petiscos - ‬1 min walk
  • ‪Restaurante Sardinha - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tandem Palacio Alfama Suites

3-star apartment near Rossio Square
Tandem Palacio Alfama Suites offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Tandem Palacio Alfama Suites.

This 3-star Lisbon apartment is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • Built in 2019
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff is multilingual
  • Tour and ticket information
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
Tandem Palacio Alfama Suites offers 27 air-conditioned accommodations with washers/dryers and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bidets, and hair dryers.

This Lisbon apartment provides complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, Portuguese, Spanish

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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Lockers
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a historical district
  • In the city center

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Window guards

General

  • 1 building
  • 27 units
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable coffee/tea filters
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

Property Registration Number REGISTONUMERO8507

We should mention

  • Pool access available from 8:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tandem Palacio Alfama
Tandem Palacio Alfama Suites Lisbon
Tandem Palacio Alfama Suites Apartment
Tandem Palacio Alfama Suites Apartment Lisbon

Tandem Palacio Alfama Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 214 reviews
Rating 8 - Good. 33 out of 214 reviews
Rating 6 - Okay. 7 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 11 out of 214 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gail B

Liked: Cleanliness, room comfort

Repeat visitor at this wonderful property

This is our second time staying at Tandem Palacio Alfama Suites. The aparments are quite large, very light and bright. The bed is really comfortable and the amenities are great. We look forward to our next visit!
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent reception staff!
Stayed 3 nights in Mar 2025

2/10 Terrible

Jorge

Disliked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice apartments in the heart of Alfama can make it a bit of fun for the drop off and pick up rides. Location served us well and units were clean and comfortable. Walk anywhere and enjoy Lisbon.
Stayed 2 nights in Mar 2025

8/10 Good

Clayton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice. The apartments were a good size. We spoke to the staff and there was no coffee in the rooms and there was none on site for anyone. Food was left over from previous people staying in the cabinets and unfortunately the heating in the room and the gym was not functional and showing error codes. Maybe wrong time to be there?
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing apartment. We will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Great property in a great location, had a very comfortable stay and would definitely stay here again when visiting Lisbon.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort

Amazing room in the perfect location

The room was perfect for our family of 4. The kids shared a comfortable pull-out in the living room while the full kitchen helped ensure they were never hungry between each stop of our adventure. Having access to the laundry made it even better. Perhaps what was most spectacular was the stunning roof deck - if only we'd stayed in late spring or summer so it was warm enough to enjoy the pool!
Stayed 3 nights in Feb 2025

2/10 Terrible

leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay with Unexpected Charges – I recently stayed at Tandem Hotel in Lisbon, and my experience was highly disappointing due to misleading charges and poor customer service. I booked and paid in advance through Expedia, assuming that was the full cost of my stay. However, upon arrival, the front desk agent informed me that I owed additional taxes, which I expected. But then he claimed that Expedia had not charged me for the room at all and insisted I pay them directly. Caught off guard, but pleased it was less then Expedia quoted I provided my card. Later, I discovered I had been charged twice—once by Expedia and again by Tandem . This was never disclosed upfront, and had I known, I would have never stayed there. Upon returning to the U.S., I realized there was no way to dispute the charge directly with the hotel, making this even more frustrating. Key Issues:    •   Misleading pricing – Expedia listed one amount,
Stayed 1 night in Feb 2025

10/10 Excellent

Bi Tang

Liked: Cleanliness, room comfort
Nice place and quiet, staff was very friendly and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Fabio

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Very good impressive
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Otto

Liked: Cleanliness, property conditions & facilities
our family stayed at this property for 3 nights. we really enjoyed the apt. it is spacious, clean, with a good view of the river and the pantheon. the garden is also very pretty.
Stayed 3 nights in Dec 2024

8/10 Good

Norberto

Liked: Property conditions & facilities
We only feel safe for or first night. I reported our broken door on our 2 day of stayed Dec 23, 2024 and never fixed until we
Stayed 5 nights in Dec 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked our apartment which is on the top floor with partial view of the waterfront and cruise ships. The apartment was very quiet and the beds were very comfortable. It is conveniently located with lots of good restaurants and small shops nearby. It is walkable to few attractions including Commercial square (downtown), the famous 28E tram stop, Saint George castle, and a few beautiful outlooks. We enjoyed our stay here!
Stayed 5 nights in Dec 2024

8/10 Good

Giulia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

cristina L

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
It was good stay- local neighborhood that is safe, accessible, walkable, historic- next to the Pantheon! But there’s no one on the front desk except for certain hours. Our other family member’s apartment had issues with their door that was not addressed right.

4/10 Poor

MIGUEL

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very bad check in. We ask for 2 bedrooms and gave us 1. Supper difficult to find the place. Nobody answers. No personnel until almost 10am. Not worth the money.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amit

Travelled with group
Liked: Cleanliness, room comfort

Wow!

Amazing views ! Can’t recommend enough …close to restaurants .
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location and wonderful space!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ivy

Travelled with family
Liked: Cleanliness, room comfort
We liked the suite and the location. It sis lack simple amenities such as coffee pods and face cloths. The showers could be updated as there was mold growing around the bottom of the showers and the caulking was coming off. The receptionist was very friendly, informative and he booked us a tuk tuk tour while we were waiting.
Stayed 1 night in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was outstanding. Very well equipped and the pool and garden area was incredible. The area itself is quirky with lots of side streets and only about a 25minute walk into the main toen. The reception staff were really helpful and welcoming. Plenty of places nearby to eat and drink. Would definitely recommend.
Stayed 11 nights in Sep 2024

10/10 Excellent

Tamu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved the staff (thank you, Luis!) who made late checkin and our overall stay great.
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Happy Tourists

Apartment 1G had amazing views of the city and over the water! It is a huge apartment with everything we needed for a comfortable stay. Reception staff were excellent.
view from kitchen
Stayed 4 nights in Oct 2024

8/10 Good

Trent

Liked: Cleanliness, amenities, property conditions & facilities
Had an ant problem in my room. Also maintenence guys knocked on my door while i was sleeping 2 different days.but i liked the neighborhood and the place was pretty nice
Stayed 4 nights in Oct 2024