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Novotel London Greenwich

4.0 star property
4-star hotel near O2 Arena

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Photo gallery for Novotel London Greenwich

Restaurant
Exterior
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
173-185 Greenwich High Road, London, England, SE10 8JA
  • Place, Greenwich Park
    ‪6 min walk‬
  • Place, Cutty Sark
    ‪9 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(65 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

7.8 out of 10
Good
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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About the area

London

Greenwich stay.A stay at this Greenwich hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of Tower of London. London Bridge and ExCeL Exhibition Centre are also within 6 miles (10 km).

What's nearby

  • Greenwich Park - 6 min walk - 0.5 km
  • University of Greenwich - 7 min walk - 0.6 km
  • Cutty Sark - 9 min walk - 0.8 km
  • Thames River - 10 min walk - 0.9 km
  • Royal Observatory - 12 min walk - 1.0 km

Getting around

  • Greenwich Station - 1 min walk
  • Greenwich DLR Station - 1 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪Davy’s Wine Vaults - ‬1 min walk
  • ‪The Lost Hour - ‬2 min walk
  • ‪Ye Olde Rose & Crown - ‬6 min walk
  • ‪The Mitre - ‬5 min walk
  • ‪Up the Creek - ‬8 min walk

About this property

Novotel London Greenwich

4-star hotel near O2 Arena
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1184 square feet (110 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel London Greenwich. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 1184 sq ft of conference space
  • 110 sq m of conference space
  • Built in 2005
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day, plus a deposit of GBP 15 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 134 out of 1002 reviews
Rating 4 - Poor. 69 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

GRAHAM, Los Angeles

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, rooms are looking tired and could use some work
Stayed 3 nights in Oct 2025

4/10 Poor

Donna

Disliked: Cleanliness, property conditions & facilities
Did not have one since their breakfast don’t start till 700 am
Stayed 1 night in Aug 2025

8/10 Good

Esthermae Cassandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Didn't like the area
Stayed 1 night in Aug 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

10/10 Excellent

Rezinka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that most of the landmarks are easy distance from the property. There are a lot of restaurants around, as well as, other places one may need.
Stayed 2 nights in Jul 2025

6/10 Okay

Desiree, Windsor

Disliked: Amenities
Bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and next to the train station
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
Lobby was gorgeous, as well as the esthetic of the restaurant. Room was quite worn and in need of an update but good enough for a few nights stay especially since the location is so good. Bathroom wasn't cleaned very well and had to give sink area a good wipe down after check in to clean up some soap scum and hairs leftover from previous stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Dirty hotel room

Checked into hotel. Staff pleasant on reception. Got to hotel room and all looked okay apart from the crumbs on the floor and a foil wrapper left at the side of the bin. Next morning I wanted to bath my daughter and noticed lots of hair in the bathtub. I phoned reception to be told that they would send housekeeping. When the housekeepers arrived the youngest of the two swept her hand across the bath & said ‘no hair’ to which I replied ‘yes there is’, she then asked ‘Where?’ So I pointed out that it was in several different areas of the bathtub. She sighed loudly so I then said if it’s a problem I was quite happy to clean it myself if she got me a cloth & spray. She then proceeded to get the cleaning equipment and do it herself. I don’t appreciate being made to feel like I had inconvenienced her just by asking for a clean bathtub which should have been done before we checked in & I certainly didn’t like being made out to be a liar when I say there’s hair in the bath. As an individual that has a holiday let cleaning business myself that hotel room was not up to a standard that would be acceptable to me. I would not stay here again and for the price of the room the hotel needs to ensure better cleanliness.
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is noce and conveniently situated next to the train station
Stayed 1 night in Jul 2025

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness is outstanding, the bed exceptionally comfortable and the meals I had were delicious!
Stayed 2 nights in Aug 2025

8/10 Good

karen

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Staff was extremely rude when we checked in. Rooms are ok. Beds are not comfortable at all! Breakfast was really good.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible, avoid

it was terrible, the pillows were stained and the floor had significant staining and the toilet was small, we could not fit into the toilet, the paint job was terrible, the television kept turning off and on randomly, no telephone for room service and other services they offer, really disappointed, really loud noises all day and all night, lots banging at night ,could not sleep or relax . we went down to see someone and there was no one there so had no sleep & horrible night it was a 2 star hotel at best. staff were liars. small room, strange layout, door in room which led to another room ,dirty room.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JENANTH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Bathrooms need a coat of paint otherwise a good mid range hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Stayed 4 nights in Jul 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, room comfort

Not a luxury 4 Star Hotel

It is my first time staying at this hotel chain, it didn’t start well because we arrived very late night and was super tired. The check-in was pleasant and we got to our room and realised that the sofa bed had not been made up. Not wanting to go back down I opened the sofa bed myself but found no sheets to make it up so I had to go down to reception to ask for some sheets. The lady was apologetic and had said that it must’ve been a mistake with the Housekeeping because the bed should’ve already been made up which was reassuring to hear because I would have thought the bed would’ve been ready given it as a four-star hotel. They asked if we could move rooms for the night for the room offered to us was a standard room and I had paid for an executive room. I accepted as it was very late and it was not the person’s fault on reception. We were offered the same level of room the following day, but it would’ve meant moving all our luggage again including our cosmetics from the bathroom so we decided just to stay put. The bathroom looks very tired and could do with re-grouting otherwise it was fully equipped for what we needed . This room oversight really surprised me for a 4 star hotel and I am certainly not in a hurry to rebook but I am not adverse to it either if there are no other options should we find ourselves in the same location again in the future. In my experience when travelling to London and wanting a 4 star hotel, the best so far has been Doubletree by Hilton.
Stayed 4 nights in Jul 2025

2/10 Terrible

Becky

Stayed 1 night in Jul 2025