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Queensway Hotel, Sure Hotel Collection by Best Western

3.0 star property
3-star Victorian hotel near Hyde Park

Choose dates to view prices

Photo gallery for Queensway Hotel, Sure Hotel Collection by Best Western

Exterior
Standard Room, 2 Single Beds, Non Smoking
Executive Room, 1 King Bed, Non Smoking (with Sofabed)
Executive Room, 1 King Bed, Non Smoking (with Sofabed) | Private kitchenette
Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
147-149 Sussex Gardens, London, England, W2 2RY
  • Place, Hyde Park
    ‪4 min walk‬
  • Place, Kensington Gardens
    ‪4 min walk‬
  • Place, Marble Arch
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Room amenity

Standard Room, 3 Twin Beds, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Single Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(1 review)
  • 7 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Room amenity

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

Standard Loft, 1 Double Bed, Non Smoking (Shower Only)

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

Standard Loft, 1 Single Bed, Non Smoking (Shower Only)

Standard Loft, 1 Twin Bed, Non Smoking (Shower Only)

  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

In-room safe, desk, laptop workspace, blackout drapes

Standard Loft, 2 Twin Beds, Non Smoking (Shower Only)

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

Standard Loft, Multiple Beds, Non Smoking (Shower Only)

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Cosy Double Room

In-room safe, desk, laptop workspace, blackout drapes

Cosy Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Cosy Single Room

In-room safe, desk, laptop workspace, blackout drapes

Cosy Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room with Double Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 3 Single Beds, Non-Smoking, Standard Room

In-room safe, desk, laptop workspace, blackout drapes

3 Single Beds, Non-Smoking, Standard Room

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room With Single Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1
  • Free WiFi

View all photos for Standard Room with Double Bed and Single Bed-Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room with Double Bed and Single Bed-Non-Smoking

  • Sleeps 3
  • Free WiFi

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout drapes

2 Single Beds, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 2
  • Free WiFi

View all photos for 1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout drapes

1 Single Bed, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 1
  • Free WiFi

View all photos for 1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout drapes

1 Double Bed, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 2
  • Free WiFi

View all photos for 1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only

In-room safe, desk, laptop workspace, blackout drapes

1 Double 1 Single, Non-Smoking, Standard Room, Loft, Shower Only

  • Sleeps 3
  • Free WiFi

Executive King Room With Sofabed-Non Smoking

  • Sleeps 3
  • Free WiFi

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About the area

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Kensington Gardens. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 4 min walk - 0.4 km
  • Kensington Gardens - 4 min walk - 0.4 km
  • The Grosvenor Victoria Casino London - 6 min walk - 0.5 km
  • Paddington Central - 9 min walk - 0.8 km
  • Marble Arch - 12 min walk - 1.0 km

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪Blank Street Coffee - ‬3 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Paramount Lebanese Kitchen - ‬3 min walk

About this property

Queensway Hotel, Sure Hotel Collection by Best Western

3-star Victorian hotel near Hyde Park
Queensway Hotel, Sure Hotel Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Public spaces have free WiFi and wired Internet. Queensway Hotel, Sure Hotel Collection by Best Western also features express check-in, express check-out, and a front-desk safe.

This 3-star London hotel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Queensway Hotel, Sure Hotel Collection by Best Western offers 42 accommodations with safes and coffee/tea makers. Televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Mitre House Hotel
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  • Parking included
  • Free WiFi
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The price is CA $171
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includes taxes & fees
May 31 - Jun 1
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 per person

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 6 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Hotel Queensway
Queensway Hotel
Queensway Hotel London
Queensway London
Queensway Hotel London, England
Queensway Hotel Sure Hotel Collection by Best Western
Queensway Hotel, Sure Hotel Collection by Best Western Hotel
Queensway Hotel, Sure Hotel Collection by Best Western London

Frequently asked questions

How close is Queensway Hotel, Sure Hotel Collection by Best Western to the airport?

Queensway Hotel, Sure Hotel Collection by Best Western is 12.7 mi (53-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Queensway Hotel, Sure Hotel Collection by Best Western?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Queensway Hotel, Sure Hotel Collection by Best Western on Jun 7, 2026 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Queensway Hotel, Sure Hotel Collection by Best Western have an airport shuttle?

Airport shuttle services are not available at Queensway Hotel, Sure Hotel Collection by Best Western.

Does Queensway Hotel, Sure Hotel Collection by Best Western offer free breakfast?

Free breakfast isn’t provided at Queensway Hotel, Sure Hotel Collection by Best Western, but continental breakfast is offered for a fee of GBP 6 per person. It's available every day from 7:30 AM to 9:30 AM.

Is there a casino at Queensway Hotel, Sure Hotel Collection by Best Western?

No, there is no casino at this hotel.

What time is check-in at Queensway Hotel, Sure Hotel Collection by Best Western?

Check-in begins at 3:00 PM.

Is there free parking at Queensway Hotel, Sure Hotel Collection by Best Western?

Free parking is not available at this hotel.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a pool?

Queensway Hotel, Sure Hotel Collection by Best Western does not have a pool.

Does Queensway Hotel, Sure Hotel Collection by Best Western have a spa?

There are no spa services available at this hotel.

How close is Queensway Hotel, Sure Hotel Collection by Best Western to downtown London?

Queensway Hotel, Sure Hotel Collection by Best Western is 2 mi away from London.

Queensway Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 155 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 306 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

ANDREW

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service. Slept well.
Stayed 1 night in Jan 2026

6/10 Okay

Doris

Travelled with group
Staff were courteous but beds were very uncomfortable, tumblers in rooms weren’t very clean, en-suite bin was all dented, light above mirror didn’t work, overflow space in sink had never been cleaned. First impressions is the front door……. The steps and tiles leading in had never been swept or washed
Stayed 1 night in Jan 2026

6/10 Okay

Aisha

Travelled with family
Liked: Cleanliness, staff & service
The room was fine, bed was comfy however the bathroom was so tiny - they did email in advance to warn of this but we’d already booked & you can’t appreciate just how small it is until you see it! When you sit on the toilet the sink is half over you & the sink also blocks the shower so getting in was a squeeze! The building was also incredibly warm, it is January but you don’t need the heating on full blast when it’s a warm day outside.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Very quick and easy with a lovely early check in
Stayed 1 night in Jan 2026

10/10 Excellent

Coulter

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk, clean tidy room. Hotel located close to bars and restaurants at Paddington.
Stayed 1 night in Oct 2025

6/10 Okay

Sebastian

Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable, friendly staff. Would definitely stay there again.
Stayed 6 nights in Nov 2025

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were clean and tidy, but the bathroom was ofn the smaller side.
Stayed 1 night in Nov 2025

4/10 Poor

Geir Ove

Stayed 4 nights in Nov 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness
Check in was easy. Despite being an older.property it was well maintained although the ancient lift had some worrying quirks when the doors could.not make up their mind whether to open or not. Stairs from.3rd to 4th floor are narrow and steep. Awkward even with hand luggage. Plenty of hot water for the shower and the room was warm. Main problm for me was that there was no breakfast before 7.30 and i had to leave by 7.20. Close to Paddington so good transport links.
Stayed 1 night in Nov 2025

8/10 Good

Sebastian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Keeping the price point in mind, this hotel did the job. The location was very convenient and easy to access. The staff was lovely. Luggage storage was fantastic both before and after check-in. I understood that it's an older, converted building. I was still surprised to be woken up by a neighbors alarm over multiple days, from different rooms lol - very thin walls.
Stayed 3 nights in Sep 2025

10/10 Excellent

Meri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, the reception staff were friendly and helpful even late at night. The hotel was handy for Paddington station, there were good restaurants nearby.
Stayed 1 night in Sep 2025

10/10 Excellent

uzi

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Will recommend this to friends!

The location is perfect! Right up to Paddington to get anywhere and right down to oxford street; the staff is very gracious - prices good. Property is a little worn and could use refresh, but still clean. Breakfast according to my father was perfect.
Stayed 9 nights in Sep 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Richard

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The room had a huge black hair in the shower, no AC, brown crusted chunks on the spare blanket and was way too small. It was 58 stairs up and another 15 down for breakfast and the elevator was broken and no alternate room was offered to us. The staircase wall to get to breakfast had a lot of water damage and a hole in that wall was covered with a sheet of paper.
Stayed 2 nights in Sep 2025

8/10 Good

Kat

Liked: Cleanliness
Great location so close to paddington station kensington garden, many shops and restaurants. The hotel is very narrow, quirky, small room, but all we needed. Comfy beds, good amount of water. Breakfast was good, very clean breakfast room. All in all we enjoyed our stay.
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
The hotel is in a great location, very easy walk from Paddington station and plenty of restaurants. It felt very safe. The rooms are on the smaller side however we were rarely in them only to sleep,
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Second stay. Very nice. Gentleman serving breakfast was lovely.
Stayed 2 nights in Aug 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here every time I need a decent hotel in central London. Very convenient, clea, quiet and good value
Stayed 1 night in Aug 2025

4/10 Poor

Kathrine

Stayed 2 nights in Jul 2025

8/10 Good

Monica

Stayed 1 night in Aug 2025