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Sofitel London St James

Property class: 5 and above
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Sofitel London St James

A hotel room with a large bed, two bedside tables with lamps, a sofa with a red cushion, a glass coffee table, and a window with red curtains.
Exterior
A restaurant with a long counter, multiple seating areas, and a high ceiling with decorative lighting.
A series of hanging spherical chandeliers and a large globe chandelier in a building with arched windows and classical architecture.
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Regent Street
    ‪1 min walk‬
  • Place, St. James's Square
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, a desk, a chair, a nightstand with a lamp, and a window with curtains.

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Prestige Suite

A modern living room with checkered sofas, a black coffee table, and a blue checkered floor.

Prestige Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite

A modern living room with a white sofa, two armchairs, and a coffee table. There are two floor lamps, a flat-screen TV, and a bookshelf.

Opera Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite 70

A modern living room with orange sofas, a glass coffee table, and a television.

Suite 70

  • City view
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

A hotel room with a large bed, a sofa, a desk, and a window with red curtains.

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a lamp, a coffee maker, and a window with curtains.

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

A modern living room with a flat-screen TV, a green sofa, a glass coffee table, and a desk with a chair.

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite

A hotel room with a bed, a sofa, a coffee table, and a chair.

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds

A hotel room with a large bed, a desk with a kettle, and a red chair.

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be well placed to visit Trafalgar Square and Piccadilly Circus, both within a 5-minute walk. Leicester Square and Piccadilly are also within half a mile (1 km).

What's nearby

  • Regent Street - 1 min walk - 0.0 km
  • St. James's Square - 1 min walk - 0.1 km
  • Theatreland - 1 min walk - 0.2 km
  • Her Majesty's Theatre - 1 min walk - 0.2 km
  • The Mall - 2 min walk - 0.2 km

Getting around

  • Piccadilly Circus Underground Station - 3 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Fallow - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Rooftop - ‬4 min walk
  • ‪Thai Square - ‬3 min walk
  • ‪Ole & Steen - ‬3 min walk

About this property

Sofitel London St James

Family-friendly 5-star hotel near London Eye
Sofitel London St James offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square meters) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 6501 sq ft of conference space
  • 604 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sofitel London St James offers 183 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Property amenities

Family friendly

  • Baby bath
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Covered, secured self parking on site (GBP 60 per day)
  • Covered, secured valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 40 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

How close is Sofitel London St James to the airport?

Sofitel London St James is 10.2 mi (41-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Sofitel London St James have an airport shuttle?

Airport shuttle services are not available at Sofitel London St James.

Does Sofitel London St James offer free breakfast?

Free breakfast isn’t provided at Sofitel London St James, but English breakfast is offered for a fee of GBP 40 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Sofitel London St James?

No, there is no casino at this hotel.

What time is check-in at Sofitel London St James?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sofitel London St James?

Free parking is not available at this hotel. Self parking is available for GBP 60 per day, and valet parking for GBP 60 per day.

Does Sofitel London St James have a pool?

Sofitel London St James does not have a pool.

Does Sofitel London St James have a restaurant?

Sofitel London St James is home to Wild Honey St James, which features French cuisine.

Does Sofitel London St James have a spa?

This hotel has a spa, which features facials, mani/pedis, and hydrotherapy.

How close is Sofitel London St James to downtown London?

Sofitel London St James is 0.2 mi away from London.

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 827 out of 1001 reviews
Rating 8 - Good. 127 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 6 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great location with great staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean rooms, friendly staff.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smooth check in experience
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I have stayed at the hotel and the high standard is consistent which you cannot say for all hotels!!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location , staff extremely helpful and kind.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. Concierge and all staff were extremely helpful and courteous. Great location. Highly recommend this hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the hotel is beautiful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and love it. We keep coming back as the staff are great and the hotel is great. This is better than most Sofitels.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous room and the most amazing location 6 stars
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Itself is everything you expect plus. Location was perfect for our planned outings as well as the in prompt to excursions. That said, far and above all, the Hotel Staff was absolutely incredible, helpful, customer service centric, and accommodating.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great location, extremely clean and comfortable, great restaurant.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice service and staff. Everything was requested were happening in few minutes.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and accomodating staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay at the Sofitel Hotel London! The hotel was beautiful and located in the best area in London. We were able to walk to most of our shopping and sightseeing. The staff went beyond in making sure our stay was perfect! We can't wait to come back and stay here again soon!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was both pleasant and helpful. Iconic building in an iconic location. Best Sofitel we have stayed in and they have all been excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a good location. Breakfast is excellent. The terrace outside is bit difficult to order drinks and food due to the set up
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at St James, lovely room and great facilities, the staff could not do enough for you Highly recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very nice hotell and great service.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff. Minor quibbles: In-room (menu-based) TV system is erratic and a bit out-of-date. In-room radio/speaker out-of-date (old ipod connector) and bluetooth connection did not work.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location near Piccadilly tube station. Lovely staff and really nice breakfast. Would like to return in the future.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing staff I’ve encountered in a very long time. From greeters to luggage help to front desk to management to room attendants- so accommodating, caring, and inviting. Would highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2023