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AC Hotel Pasadena

4.0 star property
4-star hotel near Pasadena Playhouse

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Photo gallery for AC Hotel Pasadena

AC Hotel Pasadena offers a prominent entrance and multi-story accommodations with balconies.
Reception
Studio Suite, 1 King Bed, Balcony (View)
Enjoy a drink at the bar with ample seating and a unique lighting fixture.
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
19 S MADISON AVE, Pasadena, CA, 91101
  • Pasadena Playhouse
    ‪2 min walk‬
  • Pasadena Convention Center
    ‪7 min walk‬
  • Rose Bowl Stadium
    ‪4 min drive‬
  • Burbank, CA (BUR-Hollywood Burbank)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

Relax in a serene space with a large bed, sofa, and desk, surrounded by sheer curtains and natural light.

Premium Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Relax in a serene space with a large bed, sofa, and desk, surrounded by sheer curtains and natural light.

Deluxe Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Relax in a serene space with a large bed, sofa, and desk, surrounded by sheer curtains and natural light.

Premium Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View (Hearing Accessible)

Two large beds with white linens, a desk, and a wall-mounted TV.

Room, 2 Queen Beds, Non Smoking, Courtyard View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Relax in a serene space with a large bed, sofa, and desk, surrounded by sheer curtains and natural light.

Superior Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View (Mobility Accessible, Tub)

Two large beds with white linens, a desk, and a wall-mounted TV.

Room, 2 Queen Beds, Non Smoking, Courtyard View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Balcony (View)

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Balcony (View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Two large beds with white linens, a desk, and a wall-mounted TV.

Deluxe Room, 2 Queen Beds, City View

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

Two large beds with white linens, a desk, and a wall-mounted TV.

Room, 2 Queen Beds, Courtyard View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Pasadena

Playhouse Village stay.You'll be steps from Pasadena Playhouse and within a 10-minute walk of Pasadena Convention Center with a stay at this Playhouse Village hotel. Norton Simon Museum and Gamble House are also within 2 miles (3 km).

What's nearby

  • Pasadena Playhouse - 2 min walk - 0.2 km
  • Pasadena Convention Center - 7 min walk - 0.6 km
  • Norton Simon Museum - 2 min drive - 2.3 km
  • Rose Bowl Stadium - 4 min drive - 4.1 km
  • The Huntington Library, Art Museum, and Botanical Gardens - 5 min drive - 3.7 km

Getting around

  • Pasadena Station - 7 min walk
  • Memorial Park Station - 14 min walk
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Urth Caffé-Pasadena - ‬1 min walk
  • ‪California Pizza Kitchen - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Halal Guys - ‬1 min walk
  • ‪The Stand - American Classics Redefined - ‬2 min walk

About this property

AC Hotel Pasadena

4-star hotel near Pasadena Playhouse
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A 24-hour health club, multilingual staff, and coffee/tea in a common area are also featured at AC Hotel Pasadena. Parking is available for a fee.

This 4-star Pasadena hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2024
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser
AC Hotel Pasadena offers 194 air-conditioned accommodations with safes and complimentary bottled water. 55-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Pasadena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 30 to 30 for adults and USD 30 to 30 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Art gallery
  • Books
  • Evening entertainment
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in room
  • No elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 30 for adults, and USD 30 to 30 for children
  • Covered valet parking fee: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Pasadena Hotel
AC Hotel Pasadena Pasadena
AC Hotel BY Marriott Pasadena
AC Hotel Pasadena Hotel Pasadena

AC Hotel Pasadena Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 87 out of 127 reviews
Rating 8 - Good. 25 out of 127 reviews
Rating 6 - Okay. 6 out of 127 reviews
Rating 4 - Poor. 9 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Andrew, Willow Springs

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Very nice. I’d stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

michael, Liberty Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Areas for improvement. 5th floor hallways had bad odor during 4 day stay. There is no lunch food options at restaurant and breakfast was underwhelming.
Stayed 4 nights in May 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and the room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Benjamin

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Great location but Poor Housekeeping

Great location and great hotel but it is not kept clean. No housekeeping service for rooms and hallways were rarely vacuumed. Such a nice hotel but not kept clean
Stayed 4 nights in Apr 2025

10/10 Excellent

Paulette

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Hyunkyoung, Rancho Cucamonag

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel in Pasadena. Walkable distance to the convention center. Staff are super friendly. A few steps to Urth cafe.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the property is beautiful, I felt like the front desk staff was struggling to check people in quickly. They were kind and gracious, but it was a 10-15 minute wait, which I'm not used to in properties of this caliber. I did not check out because the wait was too long and I had to get to work. I travel weekly, so this experience was a disappointment and I felt like the front desk was understaffed with only two people working. Additionally, the room next to me had the TV blaring the welcome screen music for two days. I called the front desk many times to ask them to turn it down, but it was never resolved. I was told once that it was not after 10:00 PM so there was nothing they could do. Another time they said they would check the room. Two calls went unanswered because they never picked up, and one time they hung up on me. I went to bed at 11PM and the TV next door was blaring, then woke up at 2AM to the same music, and when my alarm went off at 5AM it was still blaring. This is so unacceptable. There were clearly no guests in the room, but in order to sleep, I was forced to put my white noise on at full volume to try to drown it out. I was extremely frustrated by my second night and couldn't get anyone at the front desk to help me. This is not only a suggestion for the front desk, but a suggestion to the hotel staff to be aware of the TV sound when they are prepping the room for a guest. I'm not sure if I'll choose this hotel again when I return in October.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Staff & service, amenities, property conditions & facilities
Wonderful new hotel. Great addition to the area.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jehn Rielle

Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not like the rectangle toilet. i did not like the sink drain. it drains slow. there is no way to close it or open it. also the constant fan going in the bathroom. i think its decor is beautiful.
Stayed 5 nights in Apr 2025

8/10 Good

Dorothea

Liked: Staff & service, property conditions & facilities

Decent new Pasadena option

Great vibe and location but DO NOT do breakfast option. The buffet was sparse and you only had a choice of two hot dishes. They ran out of caffeinated Nespresso pods for two days straight, only breads were a loaf or croissant, and in general not worth the price. Across the street is the well regarded Urth Cafe as an alternative. Great area. Did not like that they clean room and fix bed every other day. EXCELLENT valet service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Denay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a lovely time. The area is nice and the hotel was good. Staff were very friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Gino

Business traveller
Disliked: Amenities
The property just opened and front desk staff is poorly trained. The Bar and Lounge staff was very nice so that was the only bright spot of the stay. I was there for four nights and they never cleaned my room…. They also charge $100 per night for incidentals and I never used any of the services, especially the morning breakfast that was poorly executed from what the pictures show on their site.
Stayed 4 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself is generally fine but services can be a little lacking. The front desk informed me that self parking has no in-and-out privilege and only valet parking would have such privilege. This turned out to be completely untrue based on the parking attendant. During the stay, it was unclear whether the breakfast was included and upon requesting for a coffee, I was promptly handed a bill along with the coffee without having ever been informed that there would be a charge. Finally, at checkout, I only realized that I was charged for valet every day when I asked if there are charges. The front desk was just going to charge me and let me walk out the door. It is also the case that I never ever used valet parking so these were false charges that the front desk had to verify with valet to help clear the final charges. These made for a very unpleasant experience.
Stayed 3 nights in Apr 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were AMAZING!!!!
Stayed 1 night in Apr 2025

8/10 Good

Eileen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The staff was very friendly and eager to please. We had a problem with our AC in the room. They were not able to readily gix the issue, which resulted in a VERY chilly night for us. They adjusted our bill accordingly and we would stay there again.
Stayed 1 night in Apr 2025