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Best Western Executive Hotel Of New Haven - West Haven

2.5 star property
Hotel near PEZ Visitor Center in West Haven

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Photo gallery for Best Western Executive Hotel Of New Haven - West Haven

Deluxe Room, 1 Queen Bed, Non Smoking
Indoor pool
Property amenity
Lobby
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Laundry
  • Free WiFi

Explore the area

View in a map
490 Saw Mill Rd, West Haven, CT, 06516
  • University of New Haven
    ‪3 min drive‬
  • Yale University
    ‪6 min drive‬
  • Yale-New Haven Hospital
    ‪6 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪12 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Room amenity

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

7.8 out of 10
Good
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Microwave

8.4 out of 10
Very good
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(34 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

About the area

West Haven

Steps from the beach.Within 3 miles (5 km) of this West Haven hotel, you'll find PEZ Visitor Center and University of New Haven. Yale University and Yale-New Haven Hospital are also within 6 miles (10 km).

What's nearby

  • PEZ Visitor Center - 3 min drive - 3.2 km
  • University of New Haven - 3 min drive - 3.2 km
  • Yale University - 6 min drive - 7.1 km
  • Yale-New Haven Hospital - 6 min drive - 6.7 km
  • Yale Bowl - 7 min drive - 7.0 km

Getting around

  • New Haven, CT (ZVE-New Haven Train Station) - 10 min drive
  • Bradley Intl. Airport (BDL) - 59 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Texas Roadhouse - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Best Western Executive Hotel Of New Haven - West Haven

Hotel near PEZ Visitor Center in West Haven
Best Western Executive Hotel Of New Haven - West Haven offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 30 square feet (3 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Executive Hotel Of New Haven - West Haven. Free self parking is available.

This West Haven hotel is smoke free.

  • 100 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 30 sq ft of conference space
  • 3 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
Best Western Executive Hotel Of New Haven - West Haven offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Filipino, German, Indonesian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Executive Hotel
Best Western Executive Hotel West Haven
Best Western Executive West Haven
Best Western Hotel Executive
Best Western Executive Hotel New Haven west Haven
Best Western Executive New Haven west Haven
Best Western West Haven
West Haven Best Western
Executive Of Haven West Haven
Best Western Executive Hotel Of New Haven west Haven
Best Western Executive Hotel Of New Haven - West Haven Hotel

Best Western Executive Hotel Of New Haven - West Haven Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 540 out of 1264 reviews
Rating 8 - Good. 329 out of 1264 reviews
Rating 6 - Okay. 187 out of 1264 reviews
Rating 4 - Poor. 98 out of 1264 reviews
Rating 2 - Terrible. 110 out of 1264 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

KIYOSHI, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated it appears and looking very good, much better than the last time I stayed here a few years ago.
Stayed 1 night in Jul 2025

10/10 Excellent

JAY HASSELL MC, Bronx

Stayed 3 nights in May 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice. Had breakfast.
Stayed 5 nights in May 2025

6/10 Okay

Lori

Liked: Staff & service
Fairly quiet with my stay and house keeping was not the greatest my first night waitrd hours for room to be cleaned.
Stayed 2 nights in Apr 2025

2/10 Terrible

tessa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I only booked this hotel for the pool. I filtered my search to only hotels with pools. I got here and the pool is closed until Tuesday. I am very displeased with the “oh. Sorry” response I got from the front desk. This should not have been listed as a hotel with a pool. Very angry and disappointed
Stayed 1 night in May 2025

10/10 Excellent

Christina, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff very friendly
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, amenities
Everything's great
Stayed 1 night in May 2025

6/10 Okay

Brian

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

William

Stayed 1 night in Apr 2025

2/10 Terrible

Najia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad.
Stayed 2 nights in May 2025

4/10 Poor

Laurence

Travelled with partner
Had to change 2 different rooms within the first 30 minutes of checking in
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Today was comfortable it was nice

It was okay it's quiet clean
Stayed 3 nights in May 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francesca

Stayed 1 night in Apr 2025

10/10 Excellent

Ismael

Good
Stayed 1 night in May 2025

10/10 Excellent

Monica, Bridgeport

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained place—the counter guys at night shift could be a little more nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Lanisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option and location

Well located by restaurants and other stores. Great breakfast. Small gym. Enjoyed our brief stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable safe place to stay.

Very comfortable and clean. Good layout for breakfast options. Wish it were a little cheaper.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Generous size vanity. Extra chair in room. Wonderful breakfast. But entrance to driveway was difficult to find.
Stayed 1 night in Apr 2025

8/10 Good

Javeria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
I like the staff hospitality and cleanliness of the property
Stayed 2 nights in Apr 2025

6/10 Okay

Ashley

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Our toilet handle was broken in our room. The hotel was out dated and the parking wasn’t the best.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Eldjine

Stayed 2 nights in Apr 2025