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Gaylord Palms Resort & Convention Center

4.0 star property
Family-friendly 4-star hotel near Epcot®

Choose dates to view prices

Photo gallery for Gaylord Palms Resort & Convention Center

Front of property
1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Meeting facility
View from property
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

View in a map
6000 West Osceola Parkway, Kissimmee, FL, 34746
  • Old Town
    ‪2 min drive‬
  • Disney Springs™
    ‪3 min drive‬
  • Epcot®
    ‪7 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪25 min drive‬

Room options

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower

9.6 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony (Mobility Accessible, Tub)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Atrium view, Balcony

View from property

Guest room, 1 King, Atrium view, Balcony

9.2 out of 10
Wonderful
(15 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Atrium view, Balcony

View from property

Guest room, 2 Queen, Atrium view, Balcony

9.0 out of 10
Wonderful
(20 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony

7.0 out of 10
Good
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Florida view, Emerald Bay

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Emerald Bay, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Main Atrium view, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Main Atrium view, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Atrium view, Balcony (Mobility Accessible, Roll-in Shower)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Water Park view, Gulf Coast Tower (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view, Emerald Bay

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view, Emerald Bay

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

1 Bedroom Deluxe Suite, 1 King, Sofa bed

8.0 out of 10
Very good
(1 review)
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Guest room, 2 Queen, Main Atrium view, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Balcony

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Florida view

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Florida view

9.2 out of 10
Wonderful
(65 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 2 Queen, Main Atrium view, Emerald Bay, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest room, 1 King, Florida view

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Guest room, 1 King, Florida view

8.8 out of 10
Excellent
(48 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

1 Bedroom Executive Suite, 1 King, Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Kissimmee

In suburbs.At this Kissimmee hotel, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs™. Also within 9 miles (15 km) are Epcot® and Disney's Animal Kingdom® Theme Park.

What's nearby

  • Old Town - 2 min drive - 3.1 km
  • Disney Springs™ - 3 min drive - 4.1 km
  • Disney's Hollywood Studios® - 6 min drive - 6.0 km
  • Epcot® - 7 min drive - 6.4 km
  • Disney's Animal Kingdom® Theme Park - 7 min drive - 7.2 km

Getting around

  • Kissimmee Station - 19 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 21 min drive

Restaurants

  • ‪World Food Trucks - ‬2 min drive
  • ‪World Showcase of Flavors Food Truck - ‬20 min walk
  • ‪Golden Corral - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Gaylord Palms Resort & Convention Center

Family-friendly 4-star hotel near Epcot®
Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a water park (surcharge), 3 outdoor swimming pools, and 2 hot tubs. There are 6 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 406660 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. A complete renovation of Gaylord Palms Resort & Convention Center was completed in January 2025.

This 4-star Kissimmee hotel is smoke free.

  • 1718 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 406660 sq ft of conference space
  • 37780 sq m of conference space
  • Built in 2002
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
Gaylord Palms Resort & Convention Center offers 1718 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Smart televisions come with premium cable channels, pay movies, and Netflix.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 52 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 17 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 6 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Bodyboard
  • Children's pool
  • Full-service spa
  • Health club
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Netflix
  • Pay movies
  • Smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.53 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access
  • Pool access
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 17 for children
  • Fee for in-room wired internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 40 per night
  • Valet parking fee: USD 52 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord Palms
Gaylord Palms Kissimmee
Gaylord Palms Resort
Gaylord Palms Resort Kissimmee
Palms Gaylord
Gaylord Palms Hotel Kissimmee
Gaylord Palms Orlando
Gaylord Palms Resort Orlando
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort Convention Center

Gaylord Palms Resort & Convention Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 919 out of 1225 reviews
Rating 8 - Good. 147 out of 1225 reviews
Rating 6 - Okay. 66 out of 1225 reviews
Rating 4 - Poor. 47 out of 1225 reviews
Rating 2 - Terrible. 46 out of 1225 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with good food options, amenities on site including a forest with alligators, turtles, snakes on display in a safe a fun way for checking out w kids. Very expensive but a great place to stay
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Taylor

Liked: Cleanliness, property conditions & facilities
Not the stay I was expecting! To start off our tv didnt work at all
Stayed 2 nights in May 2025

10/10 Excellent

Ralph

Stayed 2 nights in May 2025

10/10 Excellent

Natisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it all. Small thingscould be improved, in the laundry area on floor 6 there is no where to sit so either u leave your clothes and come back which I did and someone took my lululemon bag that I used for my laundry or u sit on a hard table. Other than that it was great. We will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!!
Stayed 1 night in May 2025

10/10 Excellent

Jean

Stayed 1 night in May 2025

8/10 Good

Joseph

Stayed 4 nights in Apr 2025

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saved the Day!

I had to make a last minute switch in my accommodations (literally within a 30min. window of time). And they were able to accommodate me. Service upon check in to check out was wonderful. They understood I was not there for vacation and accommodated my needs as such. Property staff was extremely helpful from the concierge, to parking attendant, to food delivery. Everyone was extremely friendly and made me feel welcomed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda J.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic...hotel is beautifully maintained, staff was very friendly and rooms clean and comfortable!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Chris, Minerva and Ramon at the pool front desk!
Stayed 3 nights in Apr 2025

6/10 Okay

Melissa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
There was a convention, so the property was loud. However, despite there being 1700 rooms (I was told when I asked) and something like 700 guests, I did not realize that half the restaurants were not going to be open. So I ended up having to drive off site multiple times for food. Their quick service is not like Disney, where there just isn't a sitting area or water stations. You supposedly get two water bottles per day, however I didn't find that until I was sent an advertisement after the trip was finished. I paid nearly $40 a day to park, which I understand was supposed to include internet and the two water bottles. But again, this may or may not be true, as I called the desk and was told that internet was an additional $14 extra per day for hotel guests. So, not as much offered for what you get on a Disney deluxe property. I can say I went in blindly, not realizing this. The biggest turn off was when the eight year old I travelled with fell on the children's water/pool area's cement steps, and I took him to the emergency room for staples, it was not even that evening by the time corporate claims in Texas was calling. No one from the actual hotel property itself ever checked in, not that I would expect them to. But claims was in a terrible rush to review the footage and cover themselves, despite being a children's area whether a child missed a step or not, hitting cement feels the same no matter where it's hit. Just seems in poor taste to have legal jump so quickly on it
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Abian

Stayed 4 nights in Apr 2025

8/10 Good

Yazid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

SAIF ALI SAIF ATEEQ

Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Yusnier

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience. Definitely coming back
Stayed 2 nights in Apr 2025