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Universal's Hard Rock Hotel

4.0 star property
Family-friendly 4-star hotel near Universal Orlando Resort

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Photo gallery for Universal's Hard Rock Hotel

Outdoor pool, cabanas (surcharge), pool umbrellas
Creator video
Exterior
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5800 Universal Blvd, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal Studios Florida
    ‪8 min walk‬
  • Place, Universal CityWalk
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

Deluxe Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Includes Universal Express Unlimited^)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Non Smoking (Hard Rock Club), Incudes Universal Express Unlimited^

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds, Non Smoking (Hard Rock Club), Includes Universal Express Unlimited^

9.2 out of 10
Wonderful
(18 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

Suite, 1 King Bed, Non Smoking (The King Suite), Includes Universal Express Unlimited^

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

View from room

Standard Room, 2 Queen Beds, Non Smoking (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(71 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility), Includes Universal Express Unlimited^

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

View from room

Room, 2 Queen Beds, Garden View (Mobility, Roll-In Shower), Includes Universal Express Unlimited^

  • Garden view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

View from room

Club Room, 2 Queen Beds (Mobility), Includes Universal Express Unlimited^

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Universal Express Unlimited^)

8.8 out of 10
Excellent
(24 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

View from room

Room, 2 Queen Beds, Non Smoking, Garden View (Includes Universal Express Unlimited^)

9.0 out of 10
Wonderful
(97 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Garden View (Mobility) (Free Universal Express Unlimited^)

  • Sleeps 5

View all photos for Mobility Accessible Club 2 Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Club 2 Queen Room

  • Sleeps 5

View all photos for Kids Suite

Premium bedding, in-room safe, desk, iron/ironing board

Kids Suite

  • Sleeps 5

Mobility Accessible Garden View 2 Queen Room

  • Sleeps 5

Guest Room With 2 Queen Beds, Garden View And Roll-in Shower-Mobility Accessible

  • Sleeps 5

Suite, Non Smoking (Future Rock Star Suite), Includes Universal Express Unlimited^

  • Sleeps 3

View all photos for Deluxe Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King Room

  • Sleeps 2

View all photos for Two Queen Room with Pool View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Pool View

  • Sleeps 4

View all photos for Two Queen Room with Garden View

Premium bedding, in-room safe, desk, iron/ironing board

Two Queen Room with Garden View

  • Sleeps 4

View all photos for King Suite

Premium bedding, in-room safe, desk, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Two Queen Room

  • Sleeps 4

View all photos for Future Rock Star Suite

Premium bedding, in-room safe, desk, iron/ironing board

Future Rock Star Suite

  • Sleeps 2

View all photos for Club Two Queen Room

Premium bedding, in-room safe, desk, iron/ironing board

Club Two Queen Room

  • Sleeps 4

View all photos for Club King Room

Premium bedding, in-room safe, desk, iron/ironing board

Club King Room

  • Sleeps 2

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About the area

Orlando

Florida Center stay.Within a 15-minute walk of this Florida Center hotel, you'll find Universal Orlando Resort and Universal CityWalk. Universal Studios Florida and Universal’s Islands of Adventure are also within 2 miles (3 km).

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal Studios Florida - 8 min walk - 0.7 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal’s Islands of Adventure - 12 min walk - 1.1 km
  • The Wizarding World of Harry Potter™ - 14 min walk - 1.2 km

Getting around

  • Orlando Station - 11 min drive
  • Sand Lake Road Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 21 min drive

Restaurants

  • ‪Mel's Drive-In - ‬5 min walk
  • ‪Louie's Italian Restaurant - ‬3 min drive
  • ‪Today Cafe At Universal Studios - ‬13 min walk
  • ‪Richter's Burger Co. - ‬4 min drive
  • ‪NBC Sports Grill & Brew - ‬11 min walk

About this property

Universal's Hard Rock Hotel

Family-friendly 4-star hotel near Universal Orlando Resort
As a guest of Universal's Hard Rock Hotel, you'll find an outdoor pool, a waterslide, a sauna, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 5995 square feet (557 square meters) and includes a conference center. Early theme park entry, express theme park tickets, and a vending machine are also featured at the family-friendly Universal's Hard Rock Hotel. Parking is available for a fee.

This 4-star Orlando hotel is smoke free.

  • 650 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Universal's Hard Rock Hotel offers 650 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Express theme park tickets
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Self parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach volleyball
  • Early theme park entry
  • Express theme park tickets
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults, and USD 5 to 20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®

Universal's Hard Rock Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 144 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hernan

Stayed 3 nights in Nov 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Nov 2025

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and great use of the fast passes
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff is amazing! From the velvet bartender Ant, to the DJ, everyone is awesome and goes put of their way to make you feel welcomed and wanted.
Stayed 10 nights in Nov 2025

10/10 Excellent

Terese L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was stylish and very clean. The staff was exceptional. Loved the breakfast buffet at The Kitchen. Room Service was fantastic, too! Closest hotel to Universal. Walk or take the boat. And if you have a scooter-very close to scoot over! LOVED IT HERE!
Stayed 4 nights in Nov 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was awesome!
Stayed 1 night in Nov 2025

10/10 Excellent

Siva Prasad

Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really nice pool. Everyone was kind. I recommend.
Stayed 5 nights in Nov 2025

8/10 Good

Kinsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was courteous. Self parking was a breeze. The hotel was conveniently located to the Universal Parks. We loved taking the water taxi to the parks and the included Express Pass Unlimited. The only downside of our stay is that we were placed next to the staircase in the location the absolute furthest away from the elevator. It took so long to get to our room that the first time we located it we couldn’t believe the hallway was THAT long! Mattresses were super comfortable!
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 7 nights in Nov 2025

10/10 Excellent

Agnieszka Aneta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved it and will be back next year
Stayed 3 nights in Sep 2025

10/10 Excellent

Lois

Stayed 1 night in Nov 2025

10/10 Excellent

charles

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
See other review.
Stayed 6 nights in Oct 2025

10/10 Excellent

Oscar

Stayed 3 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Definitely the best resort in the Orlando area. Beautiful, clean property, excellent & always friendly service, great food & drinks. Very comfortable room & a wonderful pool area with a good variety of music.
Stayed 10 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love how close to the parks we were! Beautiful property and not overly huge! Big hit with the family.
Stayed 1 night in Nov 2025

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great to be so close to universal and include ecoress passes.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant resort
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing will definitely book again
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 7 nights in Oct 2025

8/10 Good

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Staff was super friendly and helpful. Room was very clean. I would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We just had a much better overall experience at Sapphire Falls from our prior vacation. We felt more welcomed. Cleaning staff was pretty good and the beach club was awesome. The staff at check in could have been more welcoming.
Stayed 5 nights in Oct 2025