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Holiday Inn Express & Suites Ottawa East - Orleans by IHG

2.5 star property
Ottawa hotel in Orleans area

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Exterior
Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Indoor pool, open 7:00 AM to 11:00 PM, sun loungers
Room amenity
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
500 Brisebois Crescent, Ottawa, Ontario, Ottawa, ON, K1E0A6
  • Place, Shenkman Arts Centre
    ‪2 min walk‬
  • Place, Place D'Orleans Shopping Center
    ‪5 min walk‬
  • Place, Princess Louise Falls
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

9.2 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(21 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Extra Floor Space)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds (Extra Floor Space)

9.0 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

Orleans stay.With a stay at this Orleans hotel, you'll be within half a mile (1 km) of Place D'Orleans Shopping Center and 2 miles (3 km) of Princess Louise Falls. Petrie Island Park and Hiawatha Park & Conservation Area are also within 3 miles (5 km).

What's nearby

  • Shenkman Arts Centre - 2 min walk - 0.2 km
  • Place D'Orleans Shopping Center - 5 min walk - 0.5 km
  • Princess Louise Falls - 3 min drive - 2.3 km
  • Byward Market Square - 15 min drive - 21.2 km
  • Parliament Hill - 15 min drive - 21.2 km

Getting around

  • Blair Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 16 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Lando and Lyds' Launch Pad - ‬4 min drive
  • ‪Milano Pizzeria - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬18 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Holiday Inn Express & Suites Ottawa East - Orleans by IHG

Ottawa hotel in Orleans area
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1367 square feet (127 square meters) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Ottawa East - Orleans by IHG. Self parking is free.

This Ottawa hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1367 sq ft of conference space
  • 127 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers 103 accommodations with coffee/tea makers and irons/ironing boards. A pillow menu is available. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hair dryers and change of towels can be requested. Housekeeping is provided weekly.

Similar properties

Exterior
Quality Inn Orleans
Orleans
  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
3.7 out of 5, Good, 1,002 reviews
The price is CA $142
CA $170 total
includes taxes & fees
May 3 - May 4
Quality Inn Orleans

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 9 2026 to April 15 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans
Holiday Inn Express Suites Ottawa East Orleans by IHG
Holiday Inn Express Suites Ottawa East Orleans an IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Hotel
Holiday Inn Express & Suites Ottawa East - Orleans by IHG Ottawa

Frequently asked questions

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to the airport?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 18.6 mi (30-min drive) away from the Ottawa International Airport (YOW) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans by IHG on May 3, 2026 start from CA $170, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express & Suites Ottawa East - Orleans by IHG.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG offer free breakfast?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

No, there is no casino at this hotel, but Casino du Lac Leamy (22-min drive) is nearby.

What time is check-in at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Express & Suites Ottawa East - Orleans by IHG?

This hotel offers free self parking.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a pool?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Holiday Inn Express & Suites Ottawa East - Orleans by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express & Suites Ottawa East - Orleans by IHG to downtown Ottawa?

Holiday Inn Express & Suites Ottawa East - Orleans by IHG is 10 mi away from Ottawa.

Holiday Inn Express & Suites Ottawa East - Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nadine

Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous staff. Great breakfast.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff great
Stayed 4 nights in Jan 2026

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again next time I’m in town
Stayed 5 nights in Jan 2026

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were warm and friendly. Breakfast was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

richard rene

Stayed 2 nights in Jan 2026

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Nice clean hotel, good location. The only negative is the breakfast wasn’t great.
Stayed 1 night in Dec 2025

6/10 Okay

Mario

Liked: Property conditions & facilities
Disliked: Staff & service
Good for Orleans, but outside parking in the middle of winter sucked
Stayed 3 nights in Dec 2025

8/10 Good

Manoharan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. Staff was friendly.
Stayed 5 nights in Jan 2026

10/10 Excellent

Sreemannarayana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rukome

Stayed 1 night in Jan 2026

8/10 Good

Andre

Stayed 6 nights in Jan 2026

6/10 Okay

Dave

Stayed 4 nights in Jan 2026

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
I do like the service referred from the staff for breakfast! Amazina one
Stayed 2 nights in Jan 2026

10/10 Excellent

Santos

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The staff were courteous. The room was clean.
Stayed 2 nights in Jan 2026

8/10 Good

Sally

Liked: Cleanliness, amenities, property conditions & facilities
The accessible room is good , except the legs of shower chair are not even so it is not stable.
Stayed 2 nights in Dec 2025

4/10 Poor

Carmen

Liked: Amenities, property conditions & facilities
Received a wrong room number she said is 204 instead of 404 and when I went to 404 card was not activated.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missed had to leave
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Dec 2025

10/10 Excellent

Chi Lap Frederick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Dec 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice hotel amenities, and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Stayed 1 night in Dec 2025

8/10 Good

Phyl

Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Dec 2025