See all properties

Garner Hotel Phoenix Northwest – Surprise by IHG

2.0 star property
Hotel near Uptown Alley in Surprise

Choose dates to view prices

Photo gallery for Garner Hotel Phoenix Northwest – Surprise by IHG

Exterior
Standard Room, 2 Queen Beds
Exterior
Lobby lounge
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
12477 West Bell Road, Surprise, AZ, 85378
  • Place, Centennial Friendship Park
    ‪3 min walk‬
  • Place, State Farm Stadium
    ‪20 min drive‬
  • Place, Desert Diamond Arena
    ‪21 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, iron/ironing board, rollaway beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

You may also like

Ad

Fairfield Inn & Suites Phoenix Chandler / Fashion Center

Chandler
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $100
CA $112 total
includes taxes & fees
May 31 - Jun 1
Fairfield Inn & Suites Phoenix Chandler / Fashion Center

About the area

Surprise

City center stay.Your stay at this Surprise Original Townsite hotel places you within 6 miles (10 km) of Banner Del E Webb Medical Center and Surprise Stadium. Uptown Alley and Peoria Sports Complex are also within 6 miles (10 km).

What's nearby

  • Centennial Friendship Park - 3 min walk - 0.3 km
  • Peoria Sports Complex - 14 min drive - 10.6 km
  • Luke Air Force Base - 20 min drive - 14.6 km
  • State Farm Stadium - 20 min drive - 21.0 km
  • Desert Diamond Arena - 21 min drive - 21.4 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Roliberto's Mexican Food - ‬4 min drive
  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Rio Mirage Cafe Y Cantina - ‬4 min drive

About this property

Garner Hotel Phoenix Northwest – Surprise by IHG

Hotel near Uptown Alley in Surprise
Garner Hotel Phoenix Northwest – Surprise by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is available daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Garner Hotel Phoenix Northwest – Surprise by IHG. Free self parking is available.

This Surprise hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site
Garner Hotel Phoenix Northwest – Surprise by IHG offers 60 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Surprise hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Similar properties

Lobby
Best Western Plus Surprise-Phoenix NW
Surprise
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.3 out of 5, Excellent, 1,003 reviews
The price is CA $126
CA $144 total
includes taxes & fees
May 26 - May 27
Best Western Plus Surprise-Phoenix NW

Property amenities

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25.00

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Garner Hotel Phoenix Northwest – Surprise by IHG.

Property is also known as

Days Inn Hotel Surprise

Days Inn Surprise

Days Inn Surprise Hotel

Days Inn Wyndham Surprise Hotel

Days Inn Wyndham Surprise

Surprise Days Inn

Days Inn Suites Surprise

Days Inn Suites by Wyndham Surprise

Garner Phoenix Surprise by IHG

Days Inn Suites by Wyndham Surprise

Garner Phoenix Surprise an IHG Hotel

Garner Hotel Phoenix – Surprise by IHG Hotel

Garner Hotel Phoenix – Surprise by IHG Surprise

Garner Hotel Phoenix – Surprise by IHG Hotel Surprise

Frequently asked questions

How close is Garner Hotel Phoenix Northwest – Surprise by IHG to the airport?

Garner Hotel Phoenix Northwest – Surprise by IHG is 16.9 mi (26-min drive) away from the Phoenix Deer Valley Airport (DVT) airport, the closest popular airport to the property.

How much does it cost to stay at Garner Hotel Phoenix Northwest – Surprise by IHG?

As of May 18, 2026, prices found for a 1-night stay for 2 adults at Garner Hotel Phoenix Northwest – Surprise by IHG on May 31, 2026 start from CA $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have an airport shuttle?

Airport shuttle services are not available at Garner Hotel Phoenix Northwest – Surprise by IHG.

Does Garner Hotel Phoenix Northwest – Surprise by IHG offer free breakfast?

Garner Hotel Phoenix Northwest – Surprise by IHG offers free continental breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Garner Hotel Phoenix Northwest – Surprise by IHG?

No, there is no casino at this hotel, but Desert Diamond Casino - West Valley (16-min drive) is nearby.

What time is check-in at Garner Hotel Phoenix Northwest – Surprise by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Garner Hotel Phoenix Northwest – Surprise by IHG?

This hotel offers free self parking.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a pool?

Garner Hotel Phoenix Northwest – Surprise by IHG features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Garner Hotel Phoenix Northwest – Surprise by IHG have a spa?

There are no spa services available at this hotel.

How close is Garner Hotel Phoenix Northwest – Surprise by IHG to downtown Surprise?

Garner Hotel Phoenix Northwest – Surprise by IHG is 2.3 mi away from Surprise.

Garner Hotel Phoenix Northwest – Surprise by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 234 out of 346 reviews
Rating 8 - Good. 71 out of 346 reviews
Rating 6 - Okay. 22 out of 346 reviews
Rating 4 - Poor. 7 out of 346 reviews
Rating 2 - Terrible. 12 out of 346 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DEBORAH, NAPA

Stayed 2 nights in Mar 2026

10/10 Excellent

Kevin, Grants Pass

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast, quiet area, helpful staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Arman

Stayed 1 night in Feb 2026

6/10 Okay

SAMUEL Howard

Travelled with family
Disliked: Amenities
Cleanliness needs to approve, had to remind staff to clean room and breakfast was below average and exercise room is not really an exercise room.
Stayed 7 nights in Feb 2026

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, modern. Comfortable bed. The only negative was the AC unit. Very loud and hard to adjust to a comfortable level.
Stayed 1 night in Feb 2026

10/10 Excellent

MELISSA, Flora Vista

Stayed 1 night in Feb 2026

10/10 Excellent

Juan

Stayed 1 night in Dec 2025

8/10 Good

BREANNE

Stayed 5 nights in Feb 2026

10/10 Excellent

Alfred

Liked: Cleanliness, property conditions & facilities
I come to the Phoenix area from time to time as a working musician. This hotel and their staff are amazing. I won’t stay anywhere else now.
Stayed 2 nights in Feb 2026

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities
The room was clean and it was very comfortable and spacious. The only thing I would like would have been to have two bottles of water in the room. There was water in the lobby, but it was a pain to go back-and-forth to get water when we wanted some. I would definitely stay there again when we are in the area and hopefully get to use the pool next time.
Stayed 2 nights in Feb 2026

8/10 Good

Darryl

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff my stay was too short but excellent in price.
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff has been very helpful. Our trip itinerary changed 3 times and they accommodated us to our needs.
Stayed 2 nights in Feb 2026

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location was easy to find with plenty of parking available. Staff was friendly and welcoming and got me checked in and up to my room quickly. Rooms are spacious and clean and nights were very quiet.
Stayed 2 nights in Feb 2026

10/10 Excellent

Melanie

Stayed 3 nights in Jan 2026

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The rate was great. Check in staff was friendly. Room was spotless. There were no drinking glasses, ice buckets, or coffee pot. But there was a fridge! No room service unless you hung door hanger out! That was a new adv. Did not have breakfast as it was over by 9:30am. Not sure I would stay there again.
Stayed 2 nights in Feb 2026

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty. Sheets stained. NO cups or glasses in the room. Ice machine in hallway but NO ice bucket in room. One small garbage can in the bathroom…none in the room. Leaf-blower from neighboring building at 7a. Breakfast food terrible. I’ll say the coffee is good and that Lynda at the front desk is a positive asset. And other than the leaf blower, the stay was relatively quiet.
Stained sheet
stained sheet
another stain on sheet. Gross.
Stayed 1 night in Feb 2026

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities
Crazy comfortable bed mattress
Stayed 2 nights in Feb 2026

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 2 nights in Jan 2026

10/10 Excellent

Kari, Silt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly and professional. Rooms were clean and spacious. Didn’t use the pool, but it looked nice!
Stayed 2 nights in Jan 2026

2/10 Terrible

RICHARD

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel is worn and unmaintained, no coffee in the room, no hot water on my last day. The in room fridge froze all my fruit ruining them. Staff were very odd.
Stayed 3 nights in Jan 2026

4/10 Poor

Louis

Checked in on Tuesday and checked out early Friday. Never saw anyone from housecleaning. No one cleaned the room. I had secure towels from the front desk on Wednesday & Thursday. Both times I complained and both times & was told the cleaning staff had already gone home for the day, along with the hotel manager. I would not go back.
Stayed 3 nights in Jan 2026

8/10 Good

Junior, Forth Worth

Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The room was comfy, clean and staff were great
Stayed 4 nights in Jan 2026

10/10 Excellent

Kenneth, Globe

Stayed 1 night in Jan 2026

8/10 Good

Patty, Prescott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room, and a good value.
Stayed 3 nights in Jan 2026