Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).
What's nearby
Calle 12 - 7 min walk - 0.6 km
Quinta Avenida - 8 min walk - 0.7 km
Central Square - 10 min walk - 0.9 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Mamitas Beach - 12 min walk - 1.1 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Restaurants
El Fogón - 4 min walk
Café Choux Choux - 2 min walk
El Nativo - 2 min walk
Fuego Santo - 2 min walk
Papa Charly - 3 min walk
About this property
Sofía by Bunik
Hotel near Playa del Carmen Main Beach in Playa del Carmen
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.
This Playa del Carmen hotel is smoke free.
45 guestrooms or units
Towels for the beach
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Concierge
Pool or billiards table
Terrace
Elevator
No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Room amenities
Entertainment
32-inch LED TV
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Blender
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Kitchenette
Microwave
More
Air conditioning
Ceiling fan
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen
Sofía by Bunik Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1229 out of 1934 reviews
10 - Excellent
1,229
Rating 8 - Good. 376 out of 1934 reviews
8 - Good
376
Rating 6 - Okay. 169 out of 1934 reviews
6 - Okay
169
Rating 4 - Poor. 63 out of 1934 reviews
4 - Poor
63
Rating 2 - Terrible. 97 out of 1934 reviews
2 - Terrible
97
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
Reviews
4/10 Poor
Viktor, PHILADELPHIA
Feb 26, 2026
We had to leave this place next day . No beds for 4 as promised
Rooms are nice . Staff was happy. very nice pretty pool area . I love that it’s not right by 5th ave so it’s quieter but still walking distance to 5th ave .
We had an amazing stay, would highly recommend! The only negative was that we had some tiny ants in our room, but everything else was wonderful. The rooftop pool was a big highlight. We also really liked the neighbourhood, it’s close enough to easily access the main strip and beaches, but it’s quiet and has lots of great spots to eat nearby.
Donna
Stayed 8 nights in Dec 2025
6/10 Okay
Josh
Travelled with family and small children
Jan 10, 2026
Disliked: Staff & service
Someone else had a room key that unlocked my door. The people at the front desk don’t know what they’re doing.
Josh
Stayed 3 nights in Jan 2026
6/10 Okay
Marvin
Jan 10, 2026
Liked: Cleanliness, amenities
The property is very nice, but at night there was a drunk man causing a disturbance in the hallway and there was no one to help you.
No towels at room
Elevator services 4 days and three nights, not working
Four days walking three floors by stairs including moving personal luggage
Miserable service
Alfonso J
Stayed 4 nights in Nov 2025
6/10 Okay
Fedayi, Wilmington
Travelled with family
Jan 3, 2026
Disliked: Cleanliness
The bathroom smelled bad (very humid as if coming from sewage), ventilation was bad and there was mold. We only stayed here for 2 nights and were outside most of the time. The room itself was clean but the bathroom was bad. I would not stay here again.
Room was clean ,staff was happy and helpful, great pool and also the place is in the perfect location ,not far from 5th ave and far enough away for restaurants and stores to be cheaper.
Great location. Staff was amazing Norma clean our room in our stay and she was very pleasant. The two girls in the reception were awesome vey helpful. The water in the jacuzzi and the pool was cold so we didn’t enjoy that but the roof top was really nice. Overall I give 5 stars I would definitely stay there again.