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Sofía by Bunik

2.5 star property
Hotel near Playa del Carmen Main Beach in Playa del Carmen

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Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | Private kitchen
Reception
Deluxe Loft | Private kitchen
Superior Loft

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪8 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪11 min walk‬
  • Place, Mamitas Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Loft

Deluxe Loft

Deluxe Loft

8.8 out of 10
Excellent
(99 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft

Superior Loft

Superior Loft

7.8 out of 10
Good
(28 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Loft

Premium Loft

Premium Loft

8.4 out of 10
Very good
(14 reviews)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Traditional Studio

Traditional Studio

Traditional Studio

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Playa del Carmen

Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Playa del Carmen Main Beach and Quinta Avenida. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 8 min walk - 0.7 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Central Square - 10 min walk - 0.9 km
  • Playa del Carmen Main Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 12 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Café Choux Choux - ‬2 min walk
  • ‪Buzo's - ‬2 min walk
  • ‪El Nativo - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Fuego Santo - ‬3 min walk

About this property

Sofía by Bunik

Hotel near Playa del Carmen Main Beach in Playa del Carmen
Sofía by Bunik offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at Sofía by Bunik.

This Playa del Carmen hotel is smoke free.

  • 45 guestrooms or units
  • Towels for the beach
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Pool or billiards table
  • Terrace
  • Elevator
  • No smoking on site
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • 32-inch LED TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Reviews

Sofía by Bunik Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1026 out of 1611 reviews
Rating 8 - Good. 318 out of 1611 reviews
Rating 6 - Okay. 134 out of 1611 reviews
Rating 4 - Poor. 52 out of 1611 reviews
Rating 2 - Terrible. 81 out of 1611 reviews

Reviews

10/10 Excellent

Steven

Stayed 2 nights in Aug 2025

10/10 Excellent

Sergio

Liked: Staff & service, property conditions & facilities
Very convenient closed to restaurants and the Beach Clean very modern with beautiful pool in the roof.
Stayed 1 night in Aug 2025

10/10 Excellent

Ramatu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos at the front desk is really nice and helpful. It is a nice place to stay, close to a lot of restaurants and shops.
Stayed 5 nights in Aug 2025

10/10 Excellent

Britney Jazlyn Peralta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very safe and was a close/manageable walk to everything. Pool area was amazing and beautiful.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ana Isabel Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is plenty of food places whithin walking distances, friendly staff, clean and spaciuos rooms. Roof top and pool área is awesome with Nice music.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good AC and can’t beat the rooftop pool. Also an easy walk to the main tourist area.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as usual.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooftop pool. Clean room and helpful receptionist.
Stayed 1 night in Aug 2025

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very nice. The ac could use improvement and water pressure.
Stayed 5 nights in Jul 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities
Terrible experience do not stay here I strongly advise against booking this hotel. On my first night, I found three cockroaches in my room. I went straight to the front desk to report it, and their response was unacceptable: “We don’t have any other rooms available.” So I was forced to sleep in a room with cockroaches. On top of that, I was staying on the fifth floor, and because there’s a rooftop pool, there were visible signs of water infiltration in my room clearly a serious maintenance issue. Thankfully, I contacted Expedia immediately, and their team took the situation seriously. They tried to call the hotel (which didn’t even answer) and then took action right away to move me to a different hotel, which was much better in every way. 👉 Hotel service: 0/10 👉 Expedia service: 10/10 Avoid this place. You deserve better.
Stayed 7 nights in Jul 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was walking distance from everything kids enjoyed the pool
Stayed 5 nights in Jul 2025

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled as a family . Everything was walking distance and the kids enjoyed the pool
Stayed 5 nights in Jul 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💯
Stayed 4 nights in Jul 2025

10/10 Excellent

carlos

Stayed 1 night in Jul 2025

10/10 Excellent

Ma. Elizabeth

Stayed 1 night in Jul 2025

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute an quiet place, it’s like 7-10 mins walk to Quinta Avenida, and there’s some local tacos spots near by, which are very good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, great room, only thing there was no silverware in the kitchen lol
Stayed 3 nights in Jul 2025

10/10 Excellent

Aleah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a super cute hotel! Service was awesome & the pool was really nice.
Stayed 7 nights in Mar 2025

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our condo unit was clean and comfortable, the locationwas a perfect diatance to 5th ave and to the ADO station. Lots of restaurant options within a 5 minute walk.
Stayed 5 nights in Jul 2025

8/10 Good

Miguel

Stayed 1 night in Jul 2025

4/10 Poor

arina

Liked: Cleanliness
Disliked: Staff & service
Extremely noisy and unhelpful staff My stay was disappointing. The room was extremely noisy, and when I asked to change rooms, I was told there were none available — which clearly wasn’t true. The microwave was unusable because it was missing the base, and there was no coffee machine or cups in the room when I checked in. I had to specifically ask for one. The staff seemed indifferent and unwilling to help. Even a simple request to check out an hour later was met with “impossible.” Overall, I would not recommend this place for more than 2–3 days.
Stayed 7 nights in Jul 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view with pool!
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a SCAM!!!!!I had prepaid a booking through Expedia and the front desk told me they did not have my booking.
Stayed 1 night in Jul 2025