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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
6 outdoor pools, pool umbrellas, sun loungers
Balcony view
Aerial view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪6 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Place, Punta Esmeralda Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪63 min drive‬

Room options

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • 134 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(51 reviews)
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.6 out of 10
Exceptional
(25 reviews)
  • 134 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(64 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Chun-Zumbul (diving site) is within half a mile (1 km) and Playa Xcalacoco is within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 6 min drive - 1.8 km
  • Playa 88 - 6 min drive - 2.1 km
  • Gran Coyote Golf - 6 min drive - 2.1 km
  • Punta Esmeralda Beach - 9 min drive - 2.1 km
  • Xcaret Eco Theme Park - 25 min drive - 15.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪La Laguna - ‬14 min walk
  • ‪The Royal Market - ‬5 min walk
  • ‪La Toscana - ‬13 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Los Lirios - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Exterior
Occidental at Xcaret Destination - All Inclusive
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 5,051 reviews
The price is CA $420
CA $512 total
includes taxes & fees
Nov 30 - Dec 1
Occidental at Xcaret Destination - All Inclusive

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 008-013-002459/2025

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Reviews

The Royal Haciendas All Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1058 out of 1849 reviews
Rating 8 - Good. 432 out of 1849 reviews
Rating 6 - Okay. 219 out of 1849 reviews
Rating 4 - Poor. 77 out of 1849 reviews
Rating 2 - Terrible. 63 out of 1849 reviews

Reviews

10/10 Excellent

timothy

Liked: Cleanliness, amenities, property conditions & facilities
Food and drinks were excellent. Staff was friendly and did a great job.
Stayed 3 nights in Nov 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

10/10 Excellent

Keith, RENTON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, beautiful resort. Impeccable service.
Stayed 6 nights in Aug 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Aug 2025

10/10 Excellent

Wilson J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be in family, food was great snd the people who work there were super friendly and nice. Unfortunately the beach area was no very nice
Stayed 4 nights in Aug 2025

10/10 Excellent

Cristina Mae, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great. Food and drinks available 24/7. Multiple pools to choose from. Food, beverage and housekeeping staff we attentive to our requests. Everything we needed in one place, we didn't leave the resort! Cons: Bathroom shower head needed a deep clean and bathroom fan was loud. Otherwise, it was a wonderful time.
Stayed 7 nights in Aug 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, it was perfect
Stayed 3 nights in Aug 2025

10/10 Excellent

Pavlo

Stayed 10 nights in Jul 2025

6/10 Okay

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was rude except the cleaning staff. And they keep trying to sell you timeshare after you express not to be intrested.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ilir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort. Recommend for family. Good food good service and good lean rooms. Villa was awesome.
Stayed 9 nights in Aug 2025

10/10 Excellent

Lynette

Stayed 6 nights in Aug 2025

2/10 Terrible

Manojit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Jul 2025

2/10 Terrible

Ronen

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a nice location and facility, especially for children given the Kids' Club. The pools were great! The cleaning crew did a great job in rooms as well as getting rid of algae at the beach. But, there were many issues. Foremost, was that the food at the Palapa was terrible- no taste. It was closed for lunch so we had to rely on bar by pool which had a very limited menu. That food was also terrible- tasteless. Although there were two dinner restaurants, it was almost impossible to get reservations. I finally sought help from time share people to get us reservations. The food at the Asian restaurant was the worst I have ever tasted. We were not told that we would have to move rooms so we could not unpack after our first day. Then it was a comedy of errors trying to get the move done since the new keys were at first not available and then did not work. This required multiple trips to/from reception. I spent about two hours trying to sort this out. We rented four rooms and we asked to be contiguous rooms. We were assured they would be but it didn't happen. Only two rooms were contiguous and the other two were spread out. This was a problem since we were traveling for a family reunion and wanted to be next to each other. Although I kept complaining to the front desk about this, they just blamed it on Expedia and said that Expedia will guarantee anything just to make the sale. I know that is not true but that is what they said.
Stayed 2 nights in Jul 2025

4/10 Poor

Matthew Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This was hands down one of the most disappointing resort experience my family has ever had From the start, we were given conflicting information about our rooms and pressured to pay extra to avoid being moved mid-stay. We were harassed into attending a sales pitch that was misrepresented (told 15 minutes, then forced into 90), and later charged full price for an excursion because of their lies. The website falsely advertises a beach that does not exist — it’s closed for years of repairs with no mention at booking. Service was equally unacceptable: staff refused basic requests (like bringing food), sold me sandals they wouldn’t unlock, and made restaurant reservations nearly impossible despite advertising multiple dining options. The worst part: my brother and his partner were targeted by another guest with discriminatory slurs and harassment. Instead of protecting them, the resort kicked them out while allowing the aggressor to stay. We later saw him comfortably dining at the property. That is beyond irresponsible — it’s shameful. This was supposed to be a family trip to honor my late mother, and it turned into a nightmare. Management showed zero accountability, zero honesty, and zero concern for guest safety. The only bright spot was Jeanette in the lobby, who genuinely tried to help — but one kind employee does not make up for systemic failures across this resort. Do yourself a favor: book elsewhere. This place is dishonest, unsafe, and absolutely not worth the money.
Stayed 8 nights in Aug 2025

10/10 Excellent

Gladis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 5 nights in Aug 2025

10/10 Excellent

Zilma

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had good time staying at the resort. The food was amazing and the staff always on top of cleaning. I would come back again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are all great and the suite has plenty of space that are not present at many other resorts. The food is good quality and many different options to eat. The staff is all amazing and are always happy to help with any needs. The beds were a bit too firm, but that's common for most hotels.
Stayed 7 nights in Aug 2025

6/10 Okay

Boaz

Travelled with family
Liked: Staff & service
Very limited dining options and very limited activities
Stayed 5 nights in Aug 2025

2/10 Terrible

Jorge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad smell very hard to sleep
Stayed 5 nights in Jul 2025

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Angelica, Downey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was really clean and the staff was really friendly and nice. Be mindful the seaweed is a lot around the beach. The open buffet was nice we did not like the Chinese night so hopefully they will replace it with something else.
Stayed 5 nights in Aug 2025

8/10 Good

Rosemary Theresa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Haciendas. It’s a very family friendly resort. We found the dinner restaurants to have really good food but didn’t care too much for the pool side cafes. The food from there was pretty average. The drinks were great and strong. The beach is on a coral reef so it gets a bit rocky but we loved looking at the fish around the reef. The service was friendly but they didn’t have too many servers attending the pool/Kids Aqua Park so it felt like we weren’t getting cocktails too often without going to the bar ourselves. We had two young children who loved the Aqua Park so it was where we spent most of our time and would have enjoyed a bit more frequent poolside service there. Overall we all had a great time.
Mexican celebration night
One of the main pools
Aqua Park
Stayed 5 nights in Aug 2025

10/10 Excellent

Hameed Wazir

Liked: Cleanliness, staff & service, property conditions & facilities
We spent 6 nights at the property and this was our second trip (did first one two years back). The property is e
Stayed 6 nights in Aug 2025