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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel near Maine Mall in South Portland

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Photo gallery for DoubleTree by Hilton Hotel Portland

Outdoor pool
Meeting facility
Exterior
Lobby
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
363 Maine Mall Rd, South Portland, ME, 04106
  • Place, Maine Mall
    ‪2 min walk‬
  • Place, Thompson's Point
    ‪5 min drive‬
  • Place, State Theatre
    ‪8 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.6 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(84 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.0 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

7.6 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the area

South Portland

Near the airport.At this South Portland hotel, you'll be within half a mile (1 km) of Maine Mall and 3 miles (5 km) of Nonesuch River Golf Club. Tate House Museum and Casco Bay are also within 3 miles (5 km).

What's nearby

  • Maine Mall - 2 min walk - 0.2 km
  • Thompson's Point - 5 min drive - 6.9 km
  • Maine Medical Center - 7 min drive - 9.0 km
  • State Theatre - 8 min drive - 9.7 km
  • Cross Insurance Arena - 9 min drive - 10.1 km

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬5 min walk
  • ‪Wendy's - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel near Maine Mall in South Portland
DoubleTree by Hilton Hotel Portland offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at DoubleTree by Hilton Hotel Portland. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This South Portland hotel is smoke free.

  • 220 guestrooms or units
  • 9 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1973
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Hotel Portland offers 220 air-conditioned accommodations with safes and complimentary weekday newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bathrobes, and hair dryers. This South Portland hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Reception
Tru by Hilton Portland Airport Area
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,676 reviews
The price is CA $94
CA $103 total
includes taxes & fees
Jan 25 - Jan 26, 2026
Tru by Hilton Portland Airport Area

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 12 2025 to May 29 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 641 out of 1324 reviews
Rating 8 - Good. 292 out of 1324 reviews
Rating 6 - Okay. 174 out of 1324 reviews
Rating 4 - Poor. 109 out of 1324 reviews
Rating 2 - Terrible. 108 out of 1324 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam, Roselle

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks. Stay was great.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

travis

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great evwrything was spotless check in was so simple. Great stay.
Stayed 1 night in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good room and atmosphere
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed here for a night on our way back home. As soon as we entered the property we were greeted by the nicest nice I have ever met at a hotel, named Matthew. Matthew worked the desk upon check in . We want to give major props to Matthew for his great positive attitude, knowledge of local activities . Thank you Matthew for being so kind and nice. You have such great energy and made us love being in Portland for the night. Thanks for the warm cookies as well . Message to Hilton hotel, give this man a raise , he deserves it !!!!!
Stayed 1 night in Sep 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The pool was nice, but not very warm. Older building. They are doing construction. The bartender was very nice and helpful.
Stayed 3 nights in Sep 2025

6/10 Okay

Mary

Travelled with family
Our bathroom was not cleaned. Not what we needed after a long day of traveling. The breakfast buffet was out of food by 9 am. Check in was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven, Peabody

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
One of my top places to stay.
Stayed 1 night in Sep 2025

6/10 Okay

kelley

Stayed 2 nights in Sep 2025

6/10 Okay

Debra

No response
Stayed 2 nights in Sep 2025

4/10 Poor

Dawn

Stayed 1 night in Sep 2025

4/10 Poor

Dawn

Did not meet expectations

Not enough parking Didn’t clean room between nights 1st day 1 elevator worked, 2 nd day NO elevator worked Had to carry luggage down from 5th floot
Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, pretty affordable, and well-located—I got to Portland in 10-15 minutes. Front desk staff were lovely and accommodated my access request for my grandma. Room had a fridge and microwave. Coffee right next door. Only slight blip regarding room cleaning—there were a few days when seemingly the trash did not get touched. After a few days this does pile up.
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening check-in desk clerk was pleasant, helpful, and efficient. He verified with housekeeping that our room was ready, gave clear instructions to the room, made sure my rewards membership was counted, provided a fresh cookie and provided access to refreshments. Also, a poly pillow because the large room had only fancy down pillows.
Stayed 1 night in Sep 2025

10/10 Excellent

Dori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times, it’s an easy pick. Always clean and comfortable. Convenient location, but parking can be tight.
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 4 nights in Sep 2025

10/10 Excellent

Andrea, Brownville Jct

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The area was safe and quiet. Easy to get on and off the interstate.
Stayed 1 night in Sep 2025

8/10 Good

Pat, Cedar Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, dated and noisy. We were placed on 7th floor and had freeway noise at all hours. Good size room, comfortable bed. Decent value for money.
Stayed 2 nights in Sep 2025

8/10 Good

Steven, Peabody

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
This was the first time I was put in the second tower. Coming off the elevator you could see dust on the table … ya just a table with no decoration… it was dirty. My room was fine. The weekend staff is not as friendly as the weekday. The bar staff was very slow to respond to new guests sitting at the bar as they had conversations other people going on Overall I was not impressed with my stay Prices at the bar are all over the place one minute your paying 750 for a glass of wine. The next 12.00. We are not talking top shelf here. They would not give us a menu on wine or other drinks with prices.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna-Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. I really liked the welcome on the TV screen, that was a special surprise. Would definitely stay there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Frances, East Millinocket

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I did not liked, curtains did not blockout lights from the outside.
Stayed 1 night in Sep 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and the staff was very helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Travelled with family, Travelled with partner
Liked: Staff & service
lighting in the room was very dim, the entry light in room did not work also the lighted mirror in bathroom did not work. Difficulty working TV in room. Toilet bowl to low for seniors. Staff was very friendly and accommodating.
Stayed 1 night in Sep 2025

6/10 Okay

Morgan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great, room and overall hotel is showing it age and looking dirty, there was hair from previous people in the bathroom and the shower head sprayed water all over the floor. Would choose a different hotel next time in Portland.
Stayed 1 night in Sep 2025