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Krystal Vallarta

3.5 star property
3.5-star beachfront hotel near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta

In-room safe, laptop workspace, blackout drapes, iron/ironing board
Reception
In-room safe, laptop workspace, blackout drapes, iron/ironing board
Deluxe Room, Sea View | View from room
Property entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Avenida Francisco Medina Ascencion S\/N, Puerto Vallarta, JAL, 48300, México, Puerto Vallarta, JAL, 48300
  • Place, Hotel Zone Beach
    ‪3 min walk‬
  • Place, Puerto Mágico
    ‪3 min walk‬
  • Place, Cruise Ship Terminal
    ‪7 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.2 out of 10
Good
(20 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

7.2 out of 10
Good
(10 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

7.4 out of 10
Good
(25 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

Superior Room, 1 King Bed, Resort View

  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Resort View

Superior Room, Resort View

Superior Room, Resort View

8.0 out of 10
Very good
(1 review)
  • Resort view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Vallarta

On the beach.Within a 10-minute walk of this Hotel Zone hotel, you'll find Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • Puerto Mágico - 3 min walk - 0.3 km
  • Cruise Ship Terminal - 7 min walk - 0.6 km
  • Cruise Ship Pier - 7 min walk - 0.6 km
  • La Isla - 9 min walk - 0.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 13 min drive

Restaurants

  • ‪Talavera - ‬2 min walk
  • ‪El Bucanero - ‬9 min walk
  • ‪Le Delice - ‬9 min walk
  • ‪Seafire Restaurant - ‬9 min walk
  • ‪McCarthy’s - ‬7 min walk

About this property

Krystal Vallarta

3.5-star beachfront hotel near Cruise Ship Terminal
Some rates at Krystal Vallarta are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 3 outdoor swimming pools, a complimentary children's club, and a playground.

There are 3 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3.5-star Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

On the beach
Krystal Vallarta - All Inclusive
Hotel Zone
  • Pool
  • All-inclusive
  • Waterslide
  • Free WiFi
3.4 out of 5, 954 reviews
The price is CA $244
CA $295 total
includes taxes & fees
Apr 12 - Apr 13
Krystal Vallarta - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 450 to 450 for adults and MXN 250 to 250 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar

Things to do

  • 3 outdoor pools
  • Beach yoga
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 to 450 for adults, and MXN 250 to 250 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

How close is Krystal Vallarta to the airport?

Krystal Vallarta is 3.8 mi (13-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Apr 12, 2026 start from CA $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta.

How close is Krystal Vallarta to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta offer free breakfast?

Free breakfast isn’t offered at Krystal Vallarta, but buffet breakfast is offered for a fee of between MXN 450 and 450 for adults, MXN 250 and 250 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Vallarta?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are nearby.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Krystal Vallarta have a pool?

Krystal Vallarta features 3 outdoor pools. Guests can enjoy pool access from 9:00 AM to 6:00 PM.

Does Krystal Vallarta have a restaurant?

Yes, there are 3 restaurants on site.

Does Krystal Vallarta have a spa?

There are no spa services available at this hotel.

How close is Krystal Vallarta to downtown Puerto Vallarta?

Krystal Vallarta is 1.1 mi away from Puerto Vallarta.

Krystal Vallarta Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 227 out of 1001 reviews
Rating 6 - Okay. 188 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Titilayo

Stayed 3 nights in Jan 2026

2/10 Terrible

Victoria G

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room did not look like the pictures online. Our balcony door latch was broken and did not lock. Changed rooms & the other room was also broken. Had to change to a third room where the door finally locked. Room was dirty. Roaches inside room couldn’t have snacks/ food out. Staff was rude when we tried to ask them for accommodation. “Your room is paid for there’s nothing we can do for you” .. Elevator was broken all day so there was a long wait to go up to the room and down to the lobby. Terrible.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant surprise. We checked in at night at the special Expedia desk. Had great service and were even given an ocean front room. We booked 1 night but were so happy to find this hotel for a decent rate that we extended for 2 more nights. Nothing fancy no frills and didn’t get the food package but were happy with the service, accommodation, beach access with pool and location in PV. Thank you
Stayed 2 nights in Jan 2026

6/10 Okay

CYNTHIA

Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
This is not a super luxurious resort but is very good. Mostly seems to be a domestic clientele so the food is much more like “home cooking” than other resorts. We liked that. Staff were all really good. Nice village feel in the complex.
Stayed 6 nights in Dec 2025

4/10 Poor

Carrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated and dirty. Room had no hot water and the sink was broken. Housekeeping didn't replenish wash cloths or hand towels. Room door did not shut properly. Food was mediocre and dishes and silverware were not always clean. Some staff were unpleasant. Pool areas is small and dirty. Litter on beach.
Stayed 8 nights in Dec 2025

2/10 Terrible

Graciano

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in waiting line was took too long and the customer was too slow.
Stayed 1 night in Jan 2026

4/10 Poor

Blaine, St Gregor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heavy construction on the property next to the dining area . Noisy with jack hammers The walls in the rooms are paper thin and you can hear everything in the next rooms . The couple next to us sounding like they were making a porn movie and the front desk would not move us . We couldn’t stand to stay in our room with our children with that racket happening . We asked prior to going there if we could buy an all inclusive pass by the day and they told us yes no problem but once we arrived and tried to do that they told us we could only get one for all the days remaining
Stayed 6 nights in Dec 2025

4/10 Poor

Donna

The food was gross, no champagne for breakfast. Our tv didn’t have a remote, our phone didn’t have a ring tone. This was probably the worst resort we’ve ever stayed at. On the plus side, the beach was wonderful, we made great friends, and we saw whales everyday
Stayed 7 nights in Dec 2025

4/10 Poor

oscar

Travelled with family
Disliked: Cleanliness, staff & service
I told 3 times front desk the sheets were dirty since we arrived and they didnt change them!!! Take your money somewhere else
Stayed 3 nights in Dec 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación con insectos, comida bastante mala, pocas toallas, no hay trato VIP por ser expedía gold. Aire acondicionado no enfría, cortinas rotas con hoyos, proceso de check in y check out tardado
Stayed 2 nights in Dec 2025

4/10 Poor

Elyar

Liked: Cleanliness, property conditions & facilities
Not satisfied
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
We loved it, would stay again, but after we can enjoy the pool.
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria Sarife

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very outdated. The 1st room didn’t have a safe; I waited around 90 minutes for assistance and nobody came to install one. Operator was rude leaving me on hold without hearing me out even when I was polite. I got another room with safe not working and not fixed to wall; had to wait again; wasted 4 hours. Pool area is awful; beach furniture awful and not enough for amount of people. Alcohol beverage is awful, beer from machine watered down with water.
Stayed 3 nights in Dec 2025

4/10 Poor

Donald

Stayed 1 night in Dec 2025

4/10 Poor

Gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
Booked a room with double beds and gave me a single bed. They were not able to change the room saying hotel was full
Stayed 1 night in Dec 2025

10/10 Excellent

Alexandre

Stayed 1 night in Dec 2025

10/10 Excellent

Luis A

Liked: Cleanliness, amenities, property conditions & facilities
The rooms we're clean the stuff very nice and friendly
Stayed 7 nights in Dec 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I dislike that place! I don’t recommend it, it’s a horrible place to stay!
Stayed 5 nights in Nov 2025

6/10 Okay

daniel

Tv dint work , really can use an update
Stayed 1 night in Dec 2025

8/10 Good

Hein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise due to construction
Stayed 7 nights in Nov 2025

6/10 Okay

Alejandra, Ducor

Stayed 2 nights in Dec 2025

10/10 Excellent

christian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and a very good location
Stayed 2 nights in Nov 2025

10/10 Excellent

Heinrich

Stayed 1 night in Nov 2025

6/10 Okay

Aileen

Stayed 10 nights in Nov 2025