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Bay Hotel

Property class: 2
Hotel near Moscone Convention Center in San Francisco

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Photo gallery for Bay Hotel

Room
Breakfast area
Interior
Room
Lobby lounge

Reviews

4.8 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi

Explore the area

View in a map
128 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Orpheum Theatre
    ‪5 min walk‬
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Room

Standard Room, 1 Queen Bed, Private Bathroom

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Room

Standard Room, 2 Double Beds, Private Bathroom

  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Room

Standard Room, 1 Queen Bed, Shared Bathroom

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

City center stay.Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Bill Graham Civic Auditorium and Union Square. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Orpheum Theatre - 5 min walk - 0.5 km
  • Asian Art Museum of San Francisco - 5 min walk - 0.5 km
  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • San Francisco City Hall - 8 min walk - 0.7 km

Getting around

  • Market St & Taylor St Stop - 3 min walk
  • San Francisco Station - 4 min drive
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪The Rumpus Room - ‬3 min walk
  • ‪Spoke - ‬3 min walk
  • ‪Taqueria Cancun - ‬3 min walk
  • ‪St. Anthony's Dining Room - ‬1 min walk
  • ‪Montesacro Pinseria - ‬4 min walk

About this property

Bay Hotel

Hotel near Moscone Convention Center in San Francisco
Free breakfast is available daily. Public spaces have free WiFi.

This San Francisco hotel is smoke free.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Bay Hotel offers 16 accommodations with blackout drapes/curtains. Refrigerators and microwaves are provided. Bathrooms include showers.

This San Francisco hotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private or shared bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open Monday - Sunday (6:00 AM - midnight)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Bay Hotel San Francisco
Bay San Francisco
Bay Hotel Hotel
Bay Hotel San Francisco
Bay Hotel Hotel San Francisco

Frequently asked questions

How close is Bay Hotel to the airport?

Bay Hotel is 14.4 mi (19-min drive) away from the San Francisco Intl. Airport (SFO) airport, the closest popular airport to the property.

How much does it cost to stay at Bay Hotel?

As of Oct 11, 2026, prices found for a 1-night stay for 2 adults at Bay Hotel on Oct 21, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Bay Hotel have an airport shuttle?

Airport shuttle services are not available at Bay Hotel.

How close is Bay Hotel to the beach?

This hotel is 5.7 mi (33-min drive) from Ocean Beach.

Does Bay Hotel offer free breakfast?

Bay Hotel offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Bay Hotel?

No, there is no casino at this hotel.

What time is check-in at Bay Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Bay Hotel?

Free parking is not available at this hotel.

Does Bay Hotel have a pool?

Bay Hotel does not have a pool.

Does Bay Hotel have a spa?

There are no spa services available at this hotel.

How close is Bay Hotel to downtown San Francisco?

Bay Hotel is 0.7 mi away from San Francisco.

Bay Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 100 out of 690 reviews
Rating 8 - Good. 86 out of 690 reviews
Rating 6 - Okay. 100 out of 690 reviews
Rating 4 - Poor. 108 out of 690 reviews
Rating 2 - Terrible. 296 out of 690 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Everything ok Thanks
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a complete dump ! The bedding was disgusting. Holes and burns and no towels to guest. And what hotel only takes cash. ! I will never ever stay there again. Horrible and shady area. Beware
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
HORRIBLE AREA, DIRTY ROOMS, nice staff
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Too many homeless in the areas
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited in the lobby for two hours before I could get into my room. Room smelled like human waste and the bedsheet was covered in cigarette burns.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Not a good hotel
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst time ever and the pictures online do not match the actual hotel , we ended up leaving because the showers were shared
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should not be an option on Expedia. If you are not familiar with San Francisco, you may not know that there are many many people living on the street and probably doing drugs. There is no where to park your car off the street and there is a good chance a car would be broken into in this area. You have to wait for someone to ring you in because it is not a safe area. I checked out the room and decided not to stay there because it was not very nice inside either.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was nice. Hotel is noisy.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One step above a crack house. First room had dirty walls, dirty floors, cigarette burns on mattress and holes in blanket, so asked to switch rooms. Second room had more of the same(albeit 10% better), so decided to just ask for blankets and towels and brave it. Turns out, the extra blanket we got also had holes and cigareete burns AND they were only able to offer one towel. STAY AWAY!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoke alarm was missing, room was dirty, no one to check us in
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at SF heart, great place, great price
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room,bathroom is dirty no hot water.bed sheets have hole in it.dirty bedsheets.room have a bad smelling
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**DO NOT BOOK HERE!!!** WORST EXPERIENCE EVER! Very disappointing and false advertisement, you cannot even call it a hotel. A lot of homeless person, I didn’t feel safe going to that area. Disgusting place, the room is garbage and bed sheets were not changed and has a lot of holes on it. This place is not proper and should not operate at all!!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible and worst hotel ever
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay ever

Comfortable stay clean nice employees big room nice location.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place in the middle of tweaker city. if you want to defend your life from needles and filth then please come and stay here. Disgusting place. A pile of ash after burning it would be worth more then 1 night stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not too expensive place to stay in bay area.
Stayed 3 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
staff had poor attitude. no towels. staff was reluctant to give even one towel. trash out side my window from other rooms above mine. leaky trash liquid outside my door in the hallway from housekeeping throwing out trash.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Worse,dirtiest and bed bugs everywhere also no elevator
Bugs
Bugs
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Please please please give this place a chance! The family that owns this is absolutely amazing, and they do the best they can to keep the street outside clean and the guests comfortable. Knowing everything I know, I would stay here again, no doubt!
Stayed 5 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting experience. The photos online are completely misleading and do not reflect reality at all. We arrived with our family and small child and immediately felt unsafe. Three homeless individuals entered the building behind us, ran upstairs, and the staff actually blamed us instead of providing security. The room was filthy, tiny, and poorly maintained. The windows and shutters were covered in dirt, the bedding had cigarette burn holes, there were broken switches, damaged walls, and even a loose ceiling vent above one of the beds. The entire property looked neglected and unsafe. We did not feel comfortable or safe staying there, especially with a child, and had to leave and find another hotel. This place should not be advertised the way it is. Avoid at all costs. My family decided to check out after 15min there.
Stayed 1 night in Jul 2026