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Best Western Smiths Falls Hotel

2.5 star property
Enjoy free breakfast at this eco-certified Smiths Falls hotel

Choose dates to view prices

Best Western Smiths Falls Hotel

Photo gallery for Best Western Smiths Falls Hotel

Lobby
Pool
Exterior
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator
Restaurant

Overview of Best Western Smiths Falls Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
88 Lombard Street, Smiths Falls, ON, K7A4G5
  • Popular LocationRideau Canal Museum10 min walk
  • Popular LocationRailway Museum of Eastern Ontario11 min walk
  • Popular LocationHeritage House Museum2 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)61 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Smiths Falls

In Smiths Falls .Within a 10-minute walk of the hotel, you'll find Rideau Canal and Big Rideau Lake. Smiths Falls Bascule Bridge and Rideau Canal Museum are also within half a mile (1 km).

What's nearby

  • Smiths Falls Bascule Bridge - 7 min walk
  • Rideau Canal Museum - 10 min walk
  • Rideau Canal Visitor Information Center - 10 min walk
  • Railway Museum of Eastern Ontario - 11 min walk
  • Heritage House Museum - 2 min drive

Getting around

  • Smiths Falls Station - 2 min drive
  • Ottawa International Airport (YOW) - 61 min drive

Restaurants

  • 4 Degrees Brewing Co - 3 min drive
  • Starbucks - 8 min walk
  • McDonald's - 1 min walk
  • The Vault Eatery & Pub - 16 min walk
  • Swiss Chalet Rotisserie & Grill - 5 min walk

About this property

Best Western Smiths Falls Hotel

Enjoy free breakfast at this eco-certified Smiths Falls hotel
WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. The eco-certified Best Western Smiths Falls Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Smiths Falls hotel is smoke free.

  • 40 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site
Best Western Smiths Falls Hotel offers 40 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Colonel
Best Western Colonel Inn
Best Western Colonel Inn Smiths Falls
Best Western Colonel Smiths Falls
Best Western Colonel By Hotel Smiths Falls
BEST WESTERN Colonel By Inn Smiths Falls, Ontario
Best Western Smiths Falls
Smiths Falls Best Western
Best Western Colonel By Inn
Best Western Smiths Falls
Best Western Smiths Falls Hotel Hotel
Best Western Smiths Falls Hotel Smiths Falls
Best Western Smiths Falls Hotel Hotel Smiths Falls

Best Western Smiths Falls Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 250 out of 510 reviews" "
Rating 8 - Good. 193 out of 510 reviews" "
Rating 6 - Okay. 42 out of 510 reviews" "
Rating 4 - Poor. 14 out of 510 reviews" "
Rating 2 - Terrible. 11 out of 510 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Staff & service, property conditions & facilities
Linda on desk is great!
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Our room was nice and clean The front counter staff was very rude and not helpful. They processed our payment before hand when we were supposed to pay at the hotel and were told that's there process for this hotel. The breakfast that was included had very little choices and the "hot" food was cold.
Stayed 1 night in Jan 2024

8/10 Good

Jesse

Stayed 1 night in Dec 2023

6/10 Okay

Deb

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good value. Moderate accommodations
Overall this was a decent stay for good value. The room was overall fairly clean and well maintained. I had not looked closely at my booking and was quite surprised to realize it was two double beds instead of queens. Clearly it used to be queens as the headboards were too large for the beds. The room was big enough for queens. No idea why the change was made. Makes it for a tight squeeze for a family. The breakfast was standard. Nice option to not have to eat out. At the time of our stay the hotel was setting up a new payment system that wasn’t working. So they were asking for a cash deposit of $100. That seems very unrealistic expectation for many. Overall it will do the trick and not break the bank.
Stayed 2 nights in Dec 2023

4/10 Poor

Ryan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Service was nice but...
Stayed in town while visiting family for holidays. The hotel staff are kind and friendly: theyre doing their best with a hotel that is in poor condition and disrepair. Complaints: -side door to hotel had no handle/lock anyone can easily enter the hotel at any time. Its a security issue that any hotel ought to deal with asap. -pillows were awful. I may as well have rolled up a towel and used that -bed size adverised was queen sized (Im not taking out measuring tape) but it felt more like a double. -dining room is small and can really only accomodate four or five families at breakfast hours I guess you get what you pay for but hotel options arent exactly plentiful in this neck of the woods.
Stayed 3 nights in Dec 2023

10/10 Excellent

christopher p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Roya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was a good place for vacation just the stuff weren’ so friendly .
Stayed 1 night in Dec 2023

6/10 Okay

Stacey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean and comfortable. Check in staff was super friendly. I had a jacuzzi room and the jacuzzi didn’t work properly, which was disappointing. Overall a good stay except for the jacuzzi.
Stayed 1 night in Dec 2023

8/10 Good

Lauren

Stayed 1 night in Dec 2023

10/10 Excellent

C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional, friendly and very service oriented. The only complaint would be the queen size bed appeared to be a double. Will definitely go back and stay.
Stayed 1 night in Dec 2023