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Coco Unlimited

3-star property
Carretera Tulum Boca Paila at km 8, Tulum, QROO 1-855-887-0424
4.0 out of 5
Very good!
See all 9 travelocity Reviews

"Great place! We enjoyed our stay, staff is very friendly. Location was perfect and walking distance to Taboo. " More

By a verified traveller on Mon 06 Sep 2021

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Hotel Description

3-star beachfront hotel near Tulum Beach

On the beach

With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Tulum Beach and 3 miles (5 km) of Playa Paraiso. Ven a la Luz Sculpture and SFER IK are also within 2 miles (3 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking. A coffee shop, free WiFi in public areas, and a terrace are also on offer.

Garden View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $299* Per night/room 17 May - 18 May

Partial Ocean View Room Pool Area

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Design Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Partial Ocean View Suite 2nd Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Honeymoon Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Coco Unlimited ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coco Unlimited

Everyone (5) Couples (3) Family (1)
5 out of 5
Quiet

Posted by on 15 Jul. 2023

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5 out of 5

Posted by on 22 Jun. 2022

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5 out of 5
Great place! We enjoyed our stay, staff is very friendly. Location was perfect and walking distance to Taboo.

Posted by on 6 Sep. 2021

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5 out of 5

Posted by on 30 Aug. 2021

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2 out of 5

Posted by on 27 Jun. 2021

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5 out of 5
We spend our mini vacay in Tulum and stayed in Cocolimited the service was amazing Lily and the staff were helpful and made sure our stay was perfect. Lilly gave us ideas of what we could and they also offer events. The property is perfect right on the beach a couple of beach clubs along but all great. They do offer Covid test at the Hotel if needed. I highly suggest this Hotel for comfort and pleasure.

Posted by on 26 Apr. 2021

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5 out of 5
Service was excellent. Staff was friendly, courteous and helpful. Rooms were clean and neat. Beach and grounds were clean and well maintained. Food was very good.

Posted by on 11 Feb. 2019

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3 out of 5
This hotel is very very basic. The room was clean, but there was rust on the mirror and in the fixtures in the shower. The room was only about $110 USD when I booked so you can beat the price. They call this a luxury hotel, but it isnt. Its very basic. I stayed at one of the Ana y Jose last time and it was much nicer but also 3 times as much money! The beach is very nice. The restaurant closes early, so you cant eat there but you can eat at their sister property. However the other property doesnt have bathrooms in the room, they are shared. This is why they call this property their luxury property. If you are looking for a clean basic place to stay that is close to all the restaurants and clubs on a great beach this is a good deal. If you like more luxury this is not your place.

Posted by , from CA on 16 Aug. 2018

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1 out of 5

Avoid at all costs

Booked as an executive get-away. Rude and terrible customer service. Poorly maintained property - bugs and dirty. Totally misrepresented in photos. Maybe it was just my room but I wouldn't risk it.

Posted by on 6 Jan. 2018

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About the Coco Unlimited

Location Carretera Tulum Boca Paila at km 8, Tulum, QROO 77780

Property Features

Coco Unlimited offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Spa services, a terrace, and tour/ticket assistance are also featured at Coco Unlimited. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 3-star Tulum hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 11:30 AM.

Coco Unlimited has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 15
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

Coco Unlimited offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Coco Unlimited

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • No elevators
  • Service animals not allowed
  • Noise-free rooms not guaranteed
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99.00 per person (one-way)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Limited Hotel Tulum
  • Coco Limited Hotel
  • Coco Limited Tulum
  • Coco Limited
  • Coco Unlimited Hotel
  • Coco Unlimited Tulum
  • Coco Unlimited Hotel Tulum

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.