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Zereno Tulum Beach Club Access

3.5 star property
3.5-star hotel near Tulum Mayan Ruins

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Photo gallery for Zereno Tulum Beach Club Access

Reception
Luxury Apartment, 1 King Bed with Sofa bed
Front of property
Superior Apartment
Espresso maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
Aldea Zama, Aldea Maya, Lote 3, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Jaguar Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Superior Apartment

Premium bedding, down comforters, minibar, individually decorated

Superior Apartment

  • 160 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Apartment, Private Pool

Terrace/patio

Luxury Apartment, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 170 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Apartment

Standard Apartment | Living area

Standard Apartment

  • Garden view
  • 160 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Room

Terrace/patio

Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, individually decorated

Luxury Apartment, 1 King Bed with Sofa bed

  • Garden view
  • 130 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, 1 King Bed with Sofa bed

Premium bedding, down comforters, minibar, individually decorated

Superior Apartment, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 109 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 1 King Bed with Sofa bed

Standard Apartment, 1 King Bed with Sofa bed

Standard Apartment, 1 King Bed with Sofa bed

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the area

Tulum

Zama stay.Your stay at this Zama hotel places you within 2 miles (3 km) of Dos Aguas Park and Hospital de Tulum. Hunab Lifestyle Center and Jaguar Park are also within 2 miles (3 km).

What's nearby

  • Dos Aguas Park - 16 min walk - 1.4 km
  • Hospital de Tulum - 19 min walk - 1.6 km
  • Jaguar Park - 3 min drive - 1.8 km
  • Hunab Lifestyle Center - 3 min drive - 1.8 km
  • Holistika Art Walk - 3 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Nimeño Bakery - ‬5 min walk
  • ‪Delicia - ‬13 min walk
  • ‪La Baguette - ‬10 min walk
  • ‪Me Latte Café - ‬12 min walk
  • ‪cinco - ‬5 min walk

About this property

Zereno Tulum Beach Club Access

3.5-star hotel near Tulum Mayan Ruins
You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

An outdoor pool, spa services, and a terrace are also featured at Zereno Tulum Beach Club Access.

This 3.5-star Tulum hotel is smoke free.

  • 18 guestrooms or units
  • Continental breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Zereno Tulum Beach Club Access offers 18 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.

Similar properties

Couples treatment rooms, body treatments, aromatherapy
Copal Tulum Hotel
Zama
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $100
CA $126 total
includes taxes & fees
May 25 - May 26
Copal Tulum Hotel

Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Smart speaker
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Individual decor
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Zereno Tulum Beach Club Access

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Zereno

Zereno Boutique Hotel

Zereno Tulum Club Access Tulum

Zereno Tulum Beach Club Access Hotel

Zereno Tulum Beach Club Access Tulum

Zereno Tulum Beach Club Access Hotel Tulum

Frequently asked questions

How close is Zereno Tulum Beach Club Access to the airport?

Zereno Tulum Beach Club Access is 25.4 mi (47-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Zereno Tulum Beach Club Access have an airport shuttle?

Airport shuttle services are not available at Zereno Tulum Beach Club Access.

How close is Zereno Tulum Beach Club Access to the beach?

This hotel is 3.2 mi (11-min drive) from Tulum Beach and 3.9 mi (15-min drive) from Playa Paraiso. Don't forget your sunscreen!

Does Zereno Tulum Beach Club Access offer free breakfast?

Zereno Tulum Beach Club Access offers free continental breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Zereno Tulum Beach Club Access?

No, there is no casino at this hotel.

What time is check-in at Zereno Tulum Beach Club Access?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Zereno Tulum Beach Club Access?

Free parking is not available at this hotel.

Does Zereno Tulum Beach Club Access have a pool?

Zereno Tulum Beach Club Access features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Zereno Tulum Beach Club Access have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Zereno Tulum Beach Club Access to downtown Tulum?

Zereno Tulum Beach Club Access is 0.7 mi away from Tulum.

Zereno Tulum Beach Club Access Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Moira, Calgary

Stayed 5 nights in Jan 2026

8/10 Good

Patrick

Stayed 1 night in Dec 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities
We had a nice stay at Zereno. We were able to book last minute as we had an issue with our other accommodation. The staff were friendly and professional and check in and out was easy. We visited in December and the pool was a bit chilly but we still enjoyed it one afternoon. The breakfast was very modest. While this hotel has relationships with other beachfront businesses, they don’t have their own beach access and it’s about 15 minute drive to the beach. Our room was clean and beautiful.
Stayed 4 nights in Dec 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! I really like the interior design
Stayed 4 nights in Sep 2025

10/10 Excellent

Antonette

Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly surprised. Rustic decor with modern services. Clean, quiet & personalized service breakfast was delivered to room & airport drop off provided an extra touch. All staff were super friendly & helpful especially Thomas, who assisted in maneuvering a hiccup with a tour company. Will definitely recommend & return. Thanks a lot.
Stayed 2 nights in Jul 2025

10/10 Excellent

María Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good experience clean people wrrr very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Mia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and service
Stayed 3 nights in Jun 2025

10/10 Excellent

Roberto

Stayed 4 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at the top floor so the apartment ruff
Stayed 6 nights in May 2025

10/10 Excellent

Bianca

Stayed 1 night in May 2025

10/10 Excellent

Gaddiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and excellent service
Stayed 4 nights in May 2025

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great staff! Breakfast is kind of light and area can be a bit noisy (highway, construction)
Stayed 1 night in Mar 2025

2/10 Terrible

Ilyitch

Disliked: Cleanliness, staff & service, property conditions & facilities
I called the property to schedule airport transportation that was offered with the reservation. They acknowledged they were not offering the full transportation and that they would be happy to approve a refund for this via expedia. This was confirmed to me via phone twice. Expedia reached out to them on at least 3 different occasions and they never responded. So I was charged for a stay that I could not keep because the were not rendering full services promised. Call before you book.
Stayed 1 night in Sep 2024

2/10 Terrible

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities
I selected this property due to the shuttle pickup from the airport. When I made it, they were not there & when I contacted the property via WhatsApp I was told they will not pick me up & to take the bus to Tulum center, then ask for direction to the location.. My phone service was not working properly so this made the situation very nerve wrecking. I do not speak Spanish, so it was tough making it to the destination. Luckily a young lady assisted me to location 4 hours later. The situation made me upset that I ended up returning back to the states the following day. The property was nice & the front desk worker was nice, but the sales team was not pleasant which turned my birthday experience into a not so good one. I was happy to leave.
Stayed 1 night in Sep 2024

10/10 Excellent

ZAHIYAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Andre

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Staff/Service was GREAT, but the hotel isn’t

The service was amazing, the staff was great, but the overall condition of the hotel was far from the photo’s online. The property is considerably older than the photos show. Our room had an extremely foul stale water odor that remained the entire three night stay despite multiple attempts from the maintenance and management to remove. After night one we discovered that it was due to a clog in the shower. The water in the main bedroom shower drained so slowly that it rose so high that it nearly flooded the bathroom. Unfortunately, there were no other rooms to move to during this time, which is very unfortunate because the staff was great. The pool was so filthy and had so much mildew that my son and I couldn’t even take a swim. The photo’s definitely do NOT depict the pool how it truly is.
Stayed 3 nights in Feb 2024

8/10 Good

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

OSBALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very beautiful and secluded. The gentleman at the front desk was outstanding!
Stayed 2 nights in Jul 2023

10/10 Excellent

joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Zereno property and staff were amazing! The room was huge and clean. They were quick to offer services and bring towels upon request. We didn’t have a ton of plans when we booked so the staff was great about making recommendations. Couldn’t recommend staying here enough. Thanks again to Daniel and Fernando for all their local food and entertainment suggestions - really made the trip amazing!
Stayed 6 nights in Jan 2023

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that this property was quiet, safe and clean in a area that was central and close to both Tulum town and the beach areas. We had an issue with the shower upon arrival but it was fixed immediately. Service was great and staff was always there to help and call a taxi for us when we needed one.

6/10 Okay

Saira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You definitely need a car to stay here & it’s great if you’re working from home. It’s super quiet and I’m what seems like on a private road. I didn’t do enough research therefore didn’t realize the beach is far and so are restaurants. The room was beautiful though. There was a tv with no basic channels, only streaming services (Netflix, Disney, etc). We had to leave after one night.
Stayed 3 nights in Oct 2022

10/10 Excellent

Kenesha

Stayed 3 nights in Sep 2022

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay! I went for birthday and the staff and location was amazing. I loved the natural light and jungle atmosphere. I would definitely book again.
Stayed 4 nights in Feb 2022

8/10 Good

Paige

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good.
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Getaway (9+ group)

Came here to celebrate mine and my sisters 30th birthday! Absolutely amazing service and stay. The front desk staff is so helpful and attentive! I suggest downloading the WhatsApp app to make communication easier. The rooms are very clean and well maintained. It was fairly hot & humid in Tulum during our stay, so make sure you have them show you how to turn on the ac. Cannot wait to visit again!
Stayed 4 nights in Jul 2022