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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
4.5-star adults-only property near Tulum Mayan Ruins

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
View from property
10 restaurants, breakfast, lunch, dinner served; Mexican cuisine
1 bedroom, premium bedding, free minibar, in-room safe
Casa Zamna Ocean Front Presidential Suite King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪6 min drive‬
  • Place, Playa Paraiso
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪57 min drive‬

Room options

View all photos for Junior Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Swim Out)

9.6 out of 10
Exceptional
(10 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite, 1 King Bed (Tropical View)

9.2 out of 10
Wonderful
(5 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 512 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

1 bedroom, premium bedding, free minibar, in-room safe

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Junior Suite King

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

Conrad Tulum Riviera Maya

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  • On private beach
  • Pool
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4.6 out of 5, Wonderful, 275 reviews
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CA $571 total
includes taxes & fees
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About the area

Tulum

Zama stay.Your stay at this Zama property places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso and Sian Ka'an Biosphere Reserve are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 3 min drive - 2.1 km
  • Tulum Beach - 6 min drive - 4.9 km
  • Las Palmas Public Beach - 6 min drive - 3.6 km
  • Playa Paraiso - 7 min drive - 4.3 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Jasmine - ‬4 min walk
  • ‪Coco Cafe - ‬4 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Escama - ‬4 min drive
  • ‪Rossina - ‬11 min walk

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star adults-only property near Tulum Mayan Ruins
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 301 guestrooms or units
  • 3 levels
  • 4 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

This property's beach shuttle service is available from 9:30 AM - 4:00 PM.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 557 reviews
Rating 8 - Good. 91 out of 557 reviews
Rating 6 - Okay. 58 out of 557 reviews
Rating 4 - Poor. 28 out of 557 reviews
Rating 2 - Terrible. 28 out of 557 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Guillermo, HENDERSON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Secrets Tulum was wonderful in terms of customer service, with the buildings and surroundings being both beautiful and impeccably maintained. The club pool area was a highlight, and everything was cleaned daily. There are numerous spots around the property that ensure it never feels overcrowded. However, it may not be the ideal choice for couples seeking a quiet, peaceful getaway. In our opinion, the atmosphere at Secrets Tulum was more akin to larger resorts like RIU, with loud parties and high-energy crowds throughout the day and late into the night. If you’re looking for a more refined, serene hotel experience, we would recommend exploring other options.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicholas, Janesville

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I would love to can you have somebody give me a call? All the wording doesn’t fit in this box
Stayed 4 nights in Jul 2025

8/10 Good

Miguel Gonzalez

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 7 nights in Jul 2025

4/10 Poor

Miral

Liked: Amenities
Great experience
Stayed 3 nights in Jul 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of the food was delicious. The aesthetics of this place is beautiful. I love how everyone is so attentive and helpful. Secrets Tulum was overall a great experience. Very relaxing and peaceful resort.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was beautiful! The staff were excellent making sure I had everything I needed. Will definitely return!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 4 nights in Jul 2025

6/10 Okay

Larmonica, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
The drinks and food was subpar. The drinks were tasteless and watered down.
Stayed 4 nights in Jul 2025

2/10 Terrible

Patricia Diaz

Stayed 2 nights in Jul 2025

10/10 Excellent

Rosmery

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 2 nights in Jul 2025

4/10 Poor

ROSHAUNA

Travelled with group
Disliked: Amenities, property conditions & facilities
For it to be a adult resort the pool closed early the beach was dirty and it stinks not a lot to do on that resort I don’t have to go back
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amenities, events, and resort options. The people were so friendly, accommodating, and thorough. Book through the resort for things to do. I enjoyed everything about this property and hope the return soon!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Issa, albuqerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Stayed 3 nights in Jun 2025

2/10 Terrible

Anastasia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My recent stay at Secrets Tulum Beach Territory was unfortunately filled with disappointment and deception. I want to share this in full transparency so others don’t fall into the same trap. 1. False Advertisement with Room Booking We specifically booked a room with two queen beds and an oceanfront view. What we received was a king bed in what felt like a basement-level room—with no ocean view in sight. When we addressed this with the staff, we were told there were no other rooms available—not even at the main resort. We were denied an upgrade and essentially told we were out of luck. It wasn’t until we escalated the issue through Expedia that we were suddenly moved to an oceanfront room (still with only one bed). This confirmed that solutions were available—but only when external pressure was applied. It felt dishonest and manipulative. 2. Airport Transportation Scheme We confirmed with the front desk the night before that we’d have a 10:15 AM shuttle to take us to the main resort, where our transfer to the airport was scheduled for 10:30 AM. That shuttle never arrived. During our entire four-day stay, the shuttle had been consistently early by five minutes, so it’s highly unlikely it “just didn’t show up.” This forced us to pay $140 for a last-minute taxi. It felt coordinated and predatory—especially since the front desk seemed overly cozy with the private taxi companies. 3. Beach & Seaweed Maintenance – Another Broken Promise At check-in, we were told by concierge th
Stayed 3 nights in Jul 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Andy

Stayed 3 nights in Jul 2025

10/10 Excellent

Twana

Stayed 4 nights in Jul 2025

2/10 Terrible

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yuneivys

Stayed 5 nights in Jun 2025

10/10 Excellent

Wajahat

Stayed 3 nights in Jul 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious and clean. The staff were excellent and attended to our needs.
Stayed 4 nights in Jun 2025

2/10 Terrible

Nelson

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food provided was not good, made my girlfriend and I very ill for 3 days before we left early. No extra accommodations were made to help this either, we were told a refund would not be issued as per policy. Property was already shabby when we arrived, a large piece of plaster had fallen off the ceiling next to our room. We encountered one power outage for 30 minutes. One positive I will give them is that the staff are very friendly once you are there, and the concierges did seem genuinely concerned we were having such a bad time.
Stayed 7 nights in Jun 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025