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Aqua Palace Hotel

4.0 star property
4-star hotel near St. Mark's Square

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Photo gallery for Aqua Palace Hotel

Daily buffet breakfast (EUR 15 per person)
Lobby
Junior Suite
Rooftop terrace
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, St. Mark's Basilica
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪44 min drive‬

Room options

View all photos for Suite, Canal View

Suite, Canal View

Suite, Canal View

10.0 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

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Suite

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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About the area

Venice

Heart of Venice.At this Castello hotel, you'll be well placed to visit St. Mark's Square and St. Mark's Basilica, both within a 5-minute walk. Piazzale Roma and Grand Canal are also within 2 miles (3 km).

What's nearby

  • St. Mark's Square - 3 min walk - 0.3 km
  • St. Mark's Basilica - 3 min walk - 0.3 km
  • Rialto Bridge - 3 min walk - 0.3 km
  • Doge's Palace - 5 min walk - 0.4 km
  • Riva degli Schiavoni - 5 min walk - 0.4 km

Restaurants

  • ‪La Piazza - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬3 min walk
  • ‪Ristorante Sempione - ‬2 min walk
  • ‪Pasta Go Express - ‬2 min walk
  • ‪Trattoria Algazzetino - ‬2 min walk

About this property

Aqua Palace Hotel

4-star hotel near St. Mark's Square
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, room service (during limited hours), and express check-out.

This 4-star Venice hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Aqua Palace Hotel offers 25 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number IT027042A1EVBHWRZ7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 579 out of 742 reviews
Rating 8 - Good. 142 out of 742 reviews
Rating 6 - Okay. 14 out of 742 reviews
Rating 4 - Poor. 5 out of 742 reviews
Rating 2 - Terrible. 2 out of 742 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

DANIELLE, NASSAU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 1 night in Aug 2025

10/10 Excellent

Izabela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. In great location close to shopping, dining and major landmarks.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 second time at hotel and not disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Dani

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The doorman/bartender was really annoying. He kept trying to make a reservation at a restaurant. And when I asked about the gondola, he said it as 170 because it included a bottle of alcohol. I told him I didn’t want the alcohol. Then he was upset the whole entire time. We bought something at the bar, and after I finished, he said only cash!!! What???? At a hotel bar only cash??? He made me feel uncomfortable/
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic luxurious hotel. Close to everything and a great view of the canals. The staff were very knowledgeable and helpful!! 10/10. Highly recommend this for your Venice stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful hotel in Venice!

Stayed 1 night in Jul 2025

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiago

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing, luxurious, super helpful staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Carissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here!
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities
A lovely little gem in the center of the city. Close to all the places we visited. Excellent service. Nice breakfast. We had a wonderful stay. A little tricky to find so use your maps!
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrico

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Good AC!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location, easy check in/out. Had one of the best Bellini’s I’ve had in their cute bar. Splurge on the airline transfer. SO easy. Car ride and walked straight to your boat that drops you off at the front canal of your hotel. They will book a gondola for you from there too. Coldest AC I might have had at a hotel in Europe. Great breakfast too!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Jitendra, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aqua Palace hotel gives a great experience of the water ways in Venice. We travelled to the hotel from the train station on a water taxi. There is a nice deck at the hotel to board or to disembark with hotel staff available to help you with luggage. Their is a gondola service also available right in front of the lobby entrance. This hotel is around 5 mins walk from St Marks square. The staff is very friendly and prompt in service. A great highlight of the hotel is its bar with a skilled bartender. I enjoyed an awesome Bellini and a Manhattan, which were one of the best cocktails I enjoyed during my Italy trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, very quiet and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald, Deadwood

Travelled with partner
Liked: Cleanliness, amenities
Wonderful stay!
Stayed 4 nights in Jun 2025