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Aqua Palace Hotel

4.0 star property
4-star hotel near St. Mark's Square

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Photo gallery for Aqua Palace Hotel

Daily buffet breakfast (EUR 15 per person)
Rooftop terrace
Junior Suite
Interior detail
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬
  • Place, Grand Canal
    ‪19 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪41 min drive‬

Room options

View all photos for Suite, Canal View

Suite, Canal View

Suite, Canal View

10.0 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

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Suite

Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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About the area

Venice

Heart of Venice.At this Castello hotel, you'll be well placed to visit St. Mark's Square and St. Mark's Basilica, both within a 5-minute walk. Also, Rialto Bridge is within half a mile (1 km) and Piazzale Roma is within 2 miles (3 km).

What's nearby

  • St. Mark's Square - 3 min walk - 0.3 km
  • St. Mark's Basilica - 3 min walk - 0.3 km
  • Rialto Bridge - 3 min walk - 0.3 km
  • Doge's Palace - 5 min walk - 0.4 km
  • Grand Canal - 19 min walk - 1.6 km

Restaurants

  • ‪La Piazza - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬3 min walk
  • ‪Rosa Salva - ‬2 min walk
  • ‪Pasta Go Express - ‬2 min walk
  • ‪Hütte - ‬2 min walk

About this property

Aqua Palace Hotel

4-star hotel near St. Mark's Square
Aqua Palace Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Aqua Palace Hotel also features dry cleaning/laundry services, express check-in, and room service (during limited hours).

This 4-star Venice hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number IT027042A1EVBHWRZ7

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 565 out of 727 reviews
Rating 8 - Good. 142 out of 727 reviews
Rating 6 - Okay. 13 out of 727 reviews
Rating 4 - Poor. 5 out of 727 reviews
Rating 2 - Terrible. 2 out of 727 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

DANIELLE, NASSAU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As above
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 2 nights in Jun 2025

10/10 Excellent

Enrico

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Good AC!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Perfect location, easy check in/out. Had one of the best Bellini’s I’ve had in their cute bar. Splurge on the airline transfer. SO easy. Car ride and walked straight to your boat that drops you off at the front canal of your hotel. They will book a gondola for you from there too. Coldest AC I might have had at a hotel in Europe. Great breakfast too!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Jitendra, Sunnyvale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aqua Palace hotel gives a great experience of the water ways in Venice. We travelled to the hotel from the train station on a water taxi. There is a nice deck at the hotel to board or to disembark with hotel staff available to help you with luggage. Their is a gondola service also available right in front of the lobby entrance. This hotel is around 5 mins walk from St Marks square. The staff is very friendly and prompt in service. A great highlight of the hotel is its bar with a skilled bartender. I enjoyed an awesome Bellini and a Manhattan, which were one of the best cocktails I enjoyed during my Italy trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, very quiet and convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronald, Deadwood

Travelled with partner
Liked: Cleanliness, amenities
Wonderful stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Great hotel. Central location. Nice ambiance. The service was excellent across the board. We especially enjoyed the hotel bar and Lello was awesome and gave us great restaurant and excursion recommendations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right on one of the smaller canals. Gondola service right out front and 5 min walk to the public transit (Vaporetto). Centrally located; 20-25 min walk to anywhere. Comfortable rooms, has an elevator and good air condiioning.
Stayed 4 nights in May 2025

10/10 Excellent

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the very good area. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pj and j

A grand hotel in a good location. Lovely room and bathroom. Helpful staff especially the bartender. Was happy to assist us when the front of house staff were not that helpful. Organised a gondola to pick us up from the hotels dock
Stayed 4 nights in May 2025

10/10 Excellent

Penny

Stayed 1 night in May 2025

10/10 Excellent

Pawel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in this lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mihcael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Property was easy to access, really neat to be on the canal and decor was on point. 6 star if I could.
Stayed 1 night in Apr 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a beautiful city

Excellent hotel, fantastic location. Very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in Venice, 5 minutes from Rialto and st marks sq, but just off the beaten track enough to be quiet. Exceptionally well kept hotel, rooms modern and spacious, always spotless. Staff always helpful and friendly. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Orlando, Miami Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, welcoming and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to attractions, super nice and helpful staff, breakfast was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Srinivas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025