Find and compare 5 Star hotels in San Marco

"Clean room , Staff very friendly and attentive . Great place to feel welcomed in Venice"

"Good"

"The staff was excellent The room was very clean Hotel is recommended "

"Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around. Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night. The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed."

"Rooms very small. No elevator! A lot of steps to get to room. TV didn’t work and no response from email to front desk."

"Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!! Bath didn’t work no plugs in sink or bath . Bedding changed every day and housekeeping was very good "