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Residence Inn By Marriott Boston Andover

3.0 star property
3-star guestrooms with kitchens

Choose dates to view prices

Photo gallery for Residence Inn By Marriott Boston Andover

View from property
Reception
Property amenity
Property amenity
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Country Club
    ‪7 min drive‬
  • Place, Merrimack College
    ‪11 min drive‬
  • Place, Philips Academy
    ‪12 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪38 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About the area

Andover

In Andover .Within 6 miles (10 km) of this hotel, you'll find Great Stone Dam and Greycourt State Park. Methuen Memorial Music Hall and Lawrence Public Library are also within 6 miles (10 km).

What's nearby

  • Andover Country Club - 7 min drive - 8.2 km
  • Merrimack College - 11 min drive - 12.5 km
  • Philips Academy - 12 min drive - 12.2 km
  • Canobie Lake Park - 12 min drive - 15.2 km
  • University of Massachusetts Lowell - 14 min drive - 11.8 km

Getting around

  • Lawrence Station - 7 min drive
  • Logan International Airport (BOS) - 32 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dunkin' - ‬8 min drive
  • ‪Dunkin' - ‬9 min walk
  • ‪Irish Cottage - ‬5 min drive
  • ‪Burger King - ‬5 min drive

About this property

Residence Inn By Marriott Boston Andover

3-star guestrooms with kitchens
Residence Inn By Marriott Boston Andover offers its guests a seasonal outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 624 square feet (58 square meters) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Boston Andover. Free self parking is available.

This 3-star Andover hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • 2 buildings
  • 624 sq ft of conference space
  • 58 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Grocery service (free)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from October 20 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0000670090. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 366 out of 704 reviews
Rating 8 - Good. 171 out of 704 reviews
Rating 6 - Okay. 88 out of 704 reviews
Rating 4 - Poor. 38 out of 704 reviews
Rating 2 - Terrible. 41 out of 704 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The room was also nice and very clean. Plenty of parking. We enjoyed our stay.
Stayed 1 night in Oct 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence inn

Hotel was amazing. Staff were attentive and always was there to help if needed. Suite was very spacious and comfortable
Stayed 6 nights in Jul 2025

8/10 Good

Alejandro

Business traveller
Liked: Staff & service, amenities
Good hotel but outdated. It needs TLC
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful! The staff and accommodations were great as well.
Stayed 5 nights in Jul 2025

6/10 Okay

Katrina, Greenville

Disliked: Property conditions & facilities
Clean rooms, friendly staff, breakfast could be better, and hot tub wasnt working, pool open hours should start earlier
Stayed 5 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudett

Stayed 5 nights in Jun 2025

4/10 Poor

Danielle

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Hotel infested with cockroaches

The room was spacious, a little outdated but it was functional. The major problem that I had were the cockroaches that were infested in the entire hotel. They came out at night in the room but during the next day they could be seen crawling all over the floor and walls in the hallway by the elevator on top of the trashcan. Upon checkout, I informed the front desk and they were aware of it and we’re going to look into fixing it. I feel like this is unacceptable for any hotel let alone a Marriott, which is a national chain. To pay a decent amount of money to rent a room for one night and then have it infested with bugs is a health risk and not acceptable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonna

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Amenities
We reserve 2, 2 bedroom suites. When we arrived we were told they couldn’t find the second room. We waited 45 minutes just to be told they only Had one of the rooms and will give is a one bedroom for free. When I paid much more then that. We got to the rooms to be greeted by roaches and bedbugs. We went to tell the manager we were out of there because of the infestation. Their reply was okay then. You guys are all set. Unprofessional, filthy, and smelt horrible on top of all
Stayed 1 night in Jul 2025

8/10 Good

JOHN, Alexandria

Liked: Cleanliness, staff & service
The hotel is located in a nice office park, so it's quiet. It's an area walker-friendly. The walk is pleasant. The room is comfortable and generally clean, although we did see a tiny roach. We stayed there a few years ago, it was very nice. This time it is showing its age; apparently requires a major update. Pots and pans don't seem to complete, for example, we saw a small lid without a pot matching it. For some odd reasons, there did not seem to have exhaust fan in bathroom. Staffs are nice and quite helpful. Breakfast was good as usual. Laundry facility was good and efficient. There is one good Italian restaurant in walking distance but seat is hard to find. There is no other alternative unless we drive somewhere. Overall, it was a nice stay. If price is right, we will be happy to return.
Stayed 4 nights in Jun 2025

8/10 Good

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great!
Stayed 3 nights in Jun 2025

6/10 Okay

Joseph

Liked: Cleanliness, room comfort

Planned water maintenance with no notice

This hotel chose to perform planned plumbing maintenance on a pipe that fed an entire floor without any warning to the inhabitants. When you are standing in the shower soaped up and the water goes off for over a half hour, you can’t rate the customer service very well. A simple NOTICE ahead of time to the occupants could have avoided a very unsatisfactory experience at this property. The front desk didn’t even know the planned maintenance was taking place until the 3rd time I contacted them. Once it was fixed, the shower remained unusable for an hour as the hot water ran rusty. Performing maintenance on the property is not my issue….failing to notify the guest of impending impact is a big issue. Do better next time.
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 4 nights in May 2025

6/10 Okay

Claribel, Hoboken

Travelled with family and small children
We booked (3) 2 bedroom suites for a wedding weekend. The room’s furnishings are out dated and the air conditioning wasn’t working properly in 2 of the suites. The breakfast wasn’t too bad.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
We had a great time! Everything was clean and quiet! Hot tub was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We enjoyed our stay, clean room, and pet friendly!

My Mother and I recently stayed for 3 nights and had a great experience at Residence Inn! Check in on Wednesday was smooth, staff was friendly, manager Bobby was present and helped bring in the luggage cart I used on arrival, as I entered lobby. I had called earlier in week, was told pool may open on 6/18, it did not, but officially opened for season on 6/19 and was quite popular with the guests! Pool water was a bit cold, but the hot tub was perfect and my 81 year old mother got to try one for the first time and LOVED it! We had suite 210 and it was perfect for our dogs, as it was tucked away in a corner, quiet, very clean, beds were very comfortable, loved the fire place, had an oven and burners, full size fridge, and anything you could need. It was like a perfect sized apartment with two separate bedrooms and 2 bathrooms! While the decor is somewhat dated, my mother loved it, everything was in good condition, we loved the views of the trees, and it was peaceful. Occasional noise from upstairs neighbor but it was minor. We usually rent a house for trips, but this was cheaper, and worked out great! VERY pet friendly, all rooms can be used for pets, so your not stuck in the same wing with barking dogs. Lots of trails around hotel and poop bags available around property, which was lovely with flowers all over! The building can use some work though as some siding is rotting and missing. Breakfast was the same daily but excellent besides plastic like scrambled eggs.
Stayed 3 nights in Jun 2025

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Queenny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good except there is smell from the carpet made us couldn’t sleep well
Stayed 1 night in Jun 2025

8/10 Good

Angel E Chinea

Stayed 1 night in Jun 2025

2/10 Terrible

john

Stayed 3 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Manager on duty behind desk upgraded my room which I never even requested. Much appreciated!
Stayed 2 nights in Jun 2025

8/10 Good

alex

Business traveller
Liked: Amenities
Nothing unique
Stayed 5 nights in Jun 2025

10/10 Excellent

JENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jun 2025