2/10 Terrible
Serdar
Travelled with family
May 25, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Bobby was the most rude person I have ever met , we complained about roaches on the first night asked to be moved and there was no other room after we packed up all of our stuff to be moved, and after that they had it out for us and Bobby kept calling and saying their receiving multiple complains about noise at 5pm and 6 pm on a Saturday afternoon and Sunday daytime, he called multiple times. My family and I were traveling Boston and this was the most normal priced hotel so we weren’t here very much only to sleep and get ready and leave again, also I have a 5 year old daughter. They sent someone up to complain that we’re being loud when the floors are paper thin and I can hear my husband talking though the floorboards . Bobby called yelling on the phone and was screaming at my mom in the front desk the second day in saying he would call the cops if we got complained on again and that there were multiple people
Complaining. The only nice person was the manager and after she said that was unacceptable behavior and said she’d talk to Bobby there was no more complaints and she said there was in fact not multiple
People complaining. . Bobby is the most unprofessional and disrespectful person I have ever seen as an assistant manager. If I owned a hotel he would’ve been gone a while ago.
Serdar
Stayed 5 nights in May 2025
