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Embassy Suites by Hilton Chicago Naperville

3.5 star property
3.5-star hotel perfect for exploring Naperville

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lunch and dinner served, American cuisine
Lobby
Reception
Ballroom
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
1823 Abriter Court, Naperville, IL, 60563
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪6 min walk‬
  • Place, University of Chicago Hospital
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking

42-inch flat-screen TV with premium channels, TV, first-run movies

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(34 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

42-inch flat-screen TV with premium channels, TV, first-run movies

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

1 King Bed 1 Room Pure Wellness Suite

  • Sleeps 4

Two-Room Suite - Pure Wellness with 1 King Bed

  • Sleeps 4

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Lobby

Tru by Hilton Naperville Chicago

Naperville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is CA $117
CA $130 total
includes taxes & fees
Apr 19 - Apr 20
Tru by Hilton Naperville Chicago

About the area

Naperville

Heart of Naperville.Within a 10-minute walk of the hotel, you'll find Northern Illinois University - Naperville Campus and Naperville Yard Indoor Sports Complex. Nike Sports Complex and University of Chicago Hospital are also within 2 miles (3 km).

What's nearby

  • Northern Illinois University - Naperville Campus - 2 min walk - 0.2 km
  • Naperville Yard Indoor Sports Complex - 6 min walk - 0.6 km
  • Northwestern Medicine Proton Center - 2 min drive - 3.2 km
  • Nike Sports Complex - 3 min drive - 2.9 km
  • University of Chicago Hospital - 3 min drive - 1.8 km

Getting around

  • Downers Grove Belmont Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 38 min drive

Restaurants

  • ‪7 Brew Coffee - ‬3 min drive
  • ‪Super H Mart - ‬19 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Embassy Suites by Hilton Chicago Naperville

3.5-star hotel perfect for exploring Naperville
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

  • 1 building
  • 168 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2015
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with safes and coffee/tea makers. Accommodations offer separate dining areas and include sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run movies and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided on request.

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DoubleTree by Hilton Lisle Naperville
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  • Parking included
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3.9 out of 5, Good, 1,277 reviews
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includes taxes & fees
Apr 9 - Apr 10
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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run movies
  • MP3 dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Frequently asked questions

How close is Embassy Suites by Hilton Chicago Naperville to the airport?

Embassy Suites by Hilton Chicago Naperville is 13.7 mi (31-min drive) away from the Chicago, IL (DPA-Dupage) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton Chicago Naperville?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Naperville on Apr 26, 2026 start from CA $181, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton Chicago Naperville have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton Chicago Naperville.

How close is Embassy Suites by Hilton Chicago Naperville to the beach?

This hotel is 3.6 mi (12-min drive) from Centennial Beach.

Does Embassy Suites by Hilton Chicago Naperville offer free breakfast?

Embassy Suites by Hilton Chicago Naperville offers free buffet breakfast on weekdays between 6:30 AM and 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Embassy Suites by Hilton Chicago Naperville?

No, there is no casino at this hotel, but Hollywood Casino Aurora (18-min drive) is nearby.

What time is check-in at Embassy Suites by Hilton Chicago Naperville?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton Chicago Naperville?

This hotel offers free self parking.

Does Embassy Suites by Hilton Chicago Naperville have a pool?

Embassy Suites by Hilton Chicago Naperville features an indoor pool.

Does Embassy Suites by Hilton Chicago Naperville have a restaurant?

Embassy Suites by Hilton Chicago Naperville is home to Brickstones Grill, which features American cuisine and light fare.

Does Embassy Suites by Hilton Chicago Naperville have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton Chicago Naperville to downtown Naperville?

Embassy Suites by Hilton Chicago Naperville is 3.9 mi away from Naperville.

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 655 out of 1138 reviews
Rating 8 - Good. 205 out of 1138 reviews
Rating 6 - Okay. 132 out of 1138 reviews
Rating 4 - Poor. 58 out of 1138 reviews
Rating 2 - Terrible. 88 out of 1138 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

DANIEL, Nashua

Stayed 3 nights in Feb 2026

10/10 Excellent

Paris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Very accommodating
Stayed 1 night in Nov 2025

6/10 Okay

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wrong with a good condition, staff was professional and courteous. Swimming pool too cold. No late check out available at the time of my stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was run down (torn carpet, missing grout all over bathroom floor tiles, dented walls, scratched up furniture, stained couch), did not feel clean (stained walls, extremly moldy grout in shower walls, grime built up in bathroom tile floors, dust on surfaces), had a lot of moisture buildup on windows and surrounding window trim and ledges, and the mattress on the pull-out sofa was extremely lumpy and uncomfortable (my 8 year old child had a very hard time sleeping comfortably on it). Other than the condition of the room, the staff was friendly, and the breakfast buffet was very well done.
Torn carpet
Another area of torn carpet
Extremly moldy grout on shower tiles
Missing grout between bathroom tiles
Stayed 5 nights in Dec 2025

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The room and the premises were well maintained
Stayed 1 night in Dec 2025

10/10 Excellent

Camron

Stayed 1 night in Dec 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Dec 2025

8/10 Good

Anam

Stayed 3 nights in Dec 2025

8/10 Good

Nicole, Auburn

Stayed 2 nights in Dec 2025

2/10 Terrible

Sara

Travelled with group
Disliked: Amenities, property conditions & facilities
The pool was not working and we were not warned of it ahead of time. I asked for a partial refund due to the inconvenience and you would’ve thought I was asking for a million dollars. The staff was not very friendly…the front desk, bartender, and breakfast hostess were all extremely rude.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Travelled with family
Liked: Amenities
Excellent breakfast always!! Rooms could use some upkeep caulk around tub and toliet were dingy. Over all still only place we will stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Keycia

Stayed 1 night in Dec 2025

2/10 Terrible

Carmelo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

sherrod

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 4 nights in Dec 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
Employees were extremely helpful and the room was as expected
Stayed 1 night in Dec 2025

2/10 Terrible

Emily

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was helpful, but we had to switch from our intial room because we were put right next to extremely noisy air conditioning units on the second floor. Once we moved, our room barely had hot water. We were told that the boiler had been recently repaired and the only solution was to keep running the hot water until it warmed up or change rooms AGAIN. We decided to stay, but the issue never got better. Every time we wanted to take a shower, we had to run the hot water from every faucet for 20 minutes, or take an ice cold shower. Really disappointing from a hotel of Embassy's caliber.
Stayed 2 nights in Dec 2025

2/10 Terrible

Dominique

Stayed 2 nights in Dec 2025

8/10 Good

Naseema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2025

8/10 Good

Alvin

Stayed 3 nights in Dec 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast menu was large and made on order items available
Stayed 2 nights in Dec 2025

6/10 Okay

Ashley

Business traveller
No stairs???? Very busy weekend with a seminar & only had elevators for use? Found that very very odd and not safe-
Stayed 3 nights in Dec 2025

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and a great size. I love the separation of rooms giving all of us the ability to spread out. The beds were comfortable. The breakfast was great with lots of hot and cold options and drinks. My only complaint was that you cannot use the stairs to access the hotel rooms. You can only take them down and go outside. We had to wait on the elevators because of a conference letting out as we were trying to get to our rooms. We were on the second floor and stairs would have helped our wait.
Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and excellent service.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amenities were great! Free hot breakfast, 2 free drinks per person during reception every night!
Stayed 2 nights in Dec 2025