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MainStay Suites Chicago Schaumburg

2.5 star property
Hotel near Woodfield Mall in Schaumburg

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Suite, 1 Queen Bed | View from room
Interior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Place, Spring Valley
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(70 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Schaumburg

In shopping district.You'll find Woodfield Mall and Spring Valley within 2 miles (3 km) of this hotel. FireZone and LEGOLAND® Discovery Center are also within 2 miles (3 km).

What's nearby

  • Woodfield Mall - 11 min walk - 1.0 km
  • LEGOLAND® Discovery Center - 18 min walk - 1.5 km
  • Spring Valley - 2 min drive - 2.2 km
  • FireZone - 3 min drive - 2.5 km
  • Jump Zone - 4 min drive - 3.5 km

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

MainStay Suites Chicago Schaumburg

Hotel near Woodfield Mall in Schaumburg
As a guest of MainStay Suites Chicago Schaumburg, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. MainStay Suites Chicago Schaumburg also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Schaumburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 115 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 2 nights in Sep 2025

10/10 Excellent

M.S.

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Brittany

Stayed 3 nights in Aug 2025

8/10 Good

Travon

Stayed 1 night in Aug 2025

10/10 Excellent

jay

Stayed 1 night in Aug 2025

10/10 Excellent

Sinethemba

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay.
Stayed 11 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 7 nights in Aug 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Bobby

Stayed 9 nights in Jul 2025

10/10 Excellent

Andrei

Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Stayed 5 nights in Aug 2025

2/10 Terrible

Mounir

Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brief visit

Quick efficient check in, nice location, and a good room.
Stayed 1 night in Aug 2025

6/10 Okay

Maria Luisa

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facility
Stayed 1 night in Aug 2025

6/10 Okay

Alberta

Liked: Staff & service, amenities
Room smelled of old tobacco smoke. Air conditioner outdated and temp not working at normal cycle. Needs remodeling.
Stayed 3 nights in Aug 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Worn furnishings/carpet in room. Large rooms. Awakened several times in the night by pounding on ajoining wall. Comfortable bed. Nice dinette.
Stayed 1 night in Aug 2025

8/10 Good

Ryoji

Stayed 1 night in Aug 2025

10/10 Excellent

Lázaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Courtney

Stayed 6 nights in Jul 2025

4/10 Poor

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Tugstuguldur

Liked: Staff & service, property conditions & facilities
I will never come back here again carpet is sticky can't walk barely on my foot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sinethemba

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Brittany

Stayed 3 nights in Jul 2025

8/10 Good

YUKO

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had only one set of towels for 2. I went to get the another towel but was told they don't give new towel without replace with dirty one.(I agued at front and finally he gave a one towel) I hope the hotel don't think I took towels from room. No hair dryer though.
Stayed 2 nights in Jul 2025