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Red Roof Inn PLUS+ Chicago - Naperville

2.5-star property
1698 West Diehl Road, Naperville, IL 1-855-887-0424
3.4 out of 5
See all 15 travelocity Reviews

"The room rate was reasonable. The room was nicely appointed, modern, and clean. I'm not sure we really ever figured out the heating and cooling beca ... " More

By a verified traveller on Sun 05 Mar 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Naperville

Heart of Naperville

Within 3 miles (5 km) of this Naperville hotel, you'll find Odyssey Fun World and Blackwell Forest Preserve. Nike Sports Complex and Chasers Laser Tag are also within 6 miles (10 km).

Renovated in 2022

Free self parking is available and the hotel's front desk is staffed around-the-clock. WiFi in public areas is free. A safe deposit box is also provided.

Standard Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $84* Per night/room 30 Apr. - 1 May

Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn PLUS+ Chicago - Naperville ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn PLUS+ Chicago - Naperville

Everyone (6) Couples (2) Family (4)
5 out of 5
The room rate was reasonable. The room was nicely appointed, modern, and clean. I'm not sure we really ever figured out the heating and cooling because the control settings were unreadable on the panel. Honestly we had everything we needed. We'd stay again.

Posted by on 5 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by Erica

Greetings, thank you so much for your response. We are glad you enjoyed your stay and welcome you back on your next visit to the Naperville area.

5 out of 5
Check in was Seamless, paperwork ready. I mean literally 5 minutes at 4 o'clock in the morning! What a blessing.

Posted by on 6 Nov. 2022

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5 out of 5

Posted by on 31 Oct. 2022

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4 out of 5
Nice rooms with fridge and microwave and coffee maker. Pet friendly. Cleaning lady was very sweet. Front desk girl never smiled at me unless I complimented her.

Posted by on 24 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by Erica Carey

Hey Linda Thank you so much for taking the time to tell us about your experience. It is always a pleasure to know that you enjoyed your stay. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Erica Carey General Manager

4 out of 5

Posted by on 29 Jul. 2022

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1 out of 5
ROOMS WERE FURNISHED WITH GOOD WILL FURNITURE THE BEDS WERE LUMPY THE LINENS WERE WORE OLD THE TOWELS WERE ALSO LIKE RAGS. I WILL NEVER STAY AT ANOTHER RR INN. I AM ALSO TELLING MY FRIENDS

Posted by on 20 Jun. 2022

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3 out of 5
No refrigerator, microwave or coffee maker

Posted by on 17 Apr. 2022

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2 out of 5
I didn't like paying more than I was quoted by Travelocity. asked for $58.00 room and charged $180.00 for 2 nights. That doesn't add up to me.

Posted by on 21 Feb. 2022

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Comment from Hotel Management

1 Mar. 2022 by Erica Carey

Thank you for taking the time to write a review regarding you recent visit to our location. I am extremely sorry that you experience some billing It saddens myself and my team when even one customers walks away from our location not feeling completely confident in the service we provided or delighted in the condition of the room. Please know that we take your concerns extremely serious and want to ensure that no one ever experience this type of concern. If you have a moment I would like to discuss the details of your visit. Please do not hesitate to contact me at the property. Erica Carey General Manger Chicago Naperville

2 out of 5
dried dog puddle in lobby staff and guests don't follow mask policy coffee not out at advertised time filthy elevator charged me in triplicate for my stay exterior run down and dirty The room was at least clean, but there was nothing "plus" about the place. Will never stay at a Red Rood Inn again.

Posted by on 31 Aug. 2021

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1 out of 5
This place use to be a nice place for travelers to stay. Now, homeless people live at the property. They stay up all night and smoke in front of the rooms and the smoke blows in thru the air conditioners. If you want to stay somewhere where you can feel safe, rooms are clean and don't smell and is traveler friendly, dont stay at the Red Roof Inn Plus.

Posted by on 3 Aug. 2021

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About the Red Roof Inn PLUS+ Chicago - Naperville

Location 1698 West Diehl Road, Naperville, IL 60563

Property Features

As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in a common area, and a front-desk safe. WiFi is free in public spaces. Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and an elevator. Self parking is free. A complete renovation of Red Roof Inn PLUS+ Chicago - Naperville was completed in December 2022. This Naperville hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Naperville Route 59 Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 7:00 AM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Chicago Naperville
  • Naperville Red Roof Inn
  • Red Roof Inn Naperville
  • Red Roof PLUS Chicago Naperville Motel
  • Red Roof PLUS Chicago Naperville
  • Red Roof PLUS+ Chicago Naperville
  • Red Roof Inn PLUS Chicago Naperville
  • Red Roof Inn PLUS+ Chicago Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Hotel
  • Red Roof Inn PLUS+ Chicago - Naperville Naperville
  • Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.