Book Pyramid Hotels rooms in Downtown Boston

"They overbooked the hotel. Gave me someone else’s room. When we walked in there was clothes and suitcases all over the place. So they cancelled our reservation to “refund” our stay. Front desk customer service was unprofessional to the point of her hiding in the back office to avoid speaking with us. No empathy…no apology."

"Awesome customer service and hotel!"

"Great location! Easy to walk around the city with little to no transportation needed"

"Great stay , good location and nice rooms"

"I didn’t have breakfast. "

"Overall a good stay except for the food. Very subpar - particularly the breakfast at the restaurant. Also, the rooms walls are so thin we could hear the guests on both side very clearly."