I don’t feel like this place is good value for the money. Yes it’s in a great location, but that’s about all I liked about it.
The rooms were not as they appear on the website photos. I stayed in the 10 bed female dorm. It was pretty bleak—which bothers me because I decided to pay more to stay here based on how I thought it would look.
Nothing is included except for a bed, hand soap and toilet paper. Everything is an extra. Coffee is pricey, towels are extra. No hand towels or anything extra in the bathrooms like q-tips or tissue. No kitchen or common area so you can’t even really relax in there except for in your bed. The only common area is a restaurant.
The room acoustics are not great. You hear literally everything. Every time a person in the room rolls over, scratches themself, zips a zipper, sneezes, turns the page of their book, etc.
Staff were young and unprofessional. I had a horrible interaction when checking in. I was tired, and the young guy made a joke and asked if he could have my heart—super unwarranted and unwanted. I told him I was very tired and he said I looked like I didn’t want to be in Edinburgh. He didn’t explain how the locker locks worked, didn’t show me where my room was or explain the wifi. Just bad jokes. Left a bad taste in my mouth.