TRU BY Hilton Edmonton Windermere

2.5 star property
Edmonton hotel in Southwest Edmonton area

Choose dates to view prices

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(99 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

Southwest Edmonton stay.A stay at this Southwest Edmonton hotel places you within 6 miles (10 km) of South Edmonton Common and 9 miles (15 km) of Snow Valley Ski Club. University of Alberta and West Edmonton Mall are within 12 miles (20 km).

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • Cineplex Odeon Windermere Cinemas - 14 min walk - 1.2 km
  • South Edmonton Common - 6 min drive - 9.4 km
  • West Edmonton Mall - 10 min drive - 15.8 km
  • Rogers Place - 21 min drive - 20.8 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Remedy Cafe - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Crumbl Cookies - ‬2 min drive

About this property

TRU BY Hilton Edmonton Windermere

Edmonton hotel in Southwest Edmonton area
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/game room, a front-desk safe, and an elevator. Free self parking is available.

This Edmonton hotel is smoke free.

  • 90 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • No smoking on site
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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  • Pet-friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bathrobes
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 25.00 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 651 out of 1291 reviews
Rating 8 - Good. 343 out of 1291 reviews
Rating 6 - Okay. 148 out of 1291 reviews
Rating 4 - Poor. 76 out of 1291 reviews
Rating 2 - Terrible. 73 out of 1291 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast was better than many. Easy area to get to restaurants
Stayed 1 night in Sep 2025

10/10 Excellent

Neda

Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern room with beautiful walk in shower. Great value compared to most of the other rooms we have booked. Lobby and pool area looked great but didn't have time to enjoy.
Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Garbage policies with cancellation notice, called to change my booking and actually extend it but modify dates, to cancel the first night was the whole first night stay, so I didn’t, so they were upset that I didn’t cancel it. Why would I cancel it when I’m getting charge?
Stayed 2 nights in Sep 2025

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service
Was in a rush to grab my bag they put away and the lady was slowly putting little creamers into a cup then got really sassy with me when i asked if we can please just get the luggage. Then asked for details about the bag and ID proof. Missed my flight because of it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikhael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Zhe, Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 3 nights in Sep 2025

4/10 Poor

Alejandra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room, shower curtains has a lot of mold, both red and black. Got a second room, same. Shower mold everywhere. General poor cleaning. I couldn’t take shower during the three nights a slept in this place. I also covered the sink/vanity area with towels as barrier. Don’t wanted to think wether they were clean. Never will be back in any of these places.
Stayed 3 nights in Sep 2025

10/10 Excellent

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, check in and check out very easy
Stayed 4 nights in Sep 2025

10/10 Excellent

Chelsey

Travelled with family
Hotel was nice, clean and staff were friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Harmanpreet Kaur

.
Stayed 1 night in Sep 2025

10/10 Excellent

Teah

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Overall good stay wish room had microwave
Stayed 2 nights in Sep 2025

10/10 Excellent

Emma

Stayed 3 nights in Sep 2025

2/10 Terrible

Jordan

Stayed 1 night in Sep 2025

10/10 Excellent

Renay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, hotel is new, breakfast was good, rooms are a bit small, but not a huge deal.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casual, Classy Vibe

Great, convenient location with easy access to freeways. Very friendly staff. Shyne and Sonali were most welcoming on our arrival. Casual, relaxing vibe. Breakfast had good choices. Great Lazzaro coffee.
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, would definitely return.
Stayed 2 nights in Sep 2025

8/10 Good

Chad

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel Fai Kit, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is all good at this price.
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. If I needed extra (towels, soap, remote batteries), they were provided immediately. Staff was great.
Stayed 3 nights in Sep 2025

10/10 Excellent

Hywel

Stayed 1 night in Sep 2025

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good wifi
Stayed 1 night in Sep 2025

10/10 Excellent

hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Hotel is well designed and very clean. We liked the use of wooden floors. Insuring a cleaner look and smell than traditional rugs.
Stayed 1 night in Sep 2025