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c-hotels Joy

4.0 star property
4-star hotel near Historic Centre of Florence

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Aerial view
Interior
Dependance Via Alamanni 21 Matrimoniale
Terrace/patio
Dependance Via Alamanni 21 Matrimoniale | Private kitchen

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123
  • Piazza di Santa Maria Novella
    ‪7 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Piazza del Duomo
    ‪14 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom

Comfy, disability access

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfy con balcone

Minibar, in-room safe, individually furnished, desk

Comfy con balcone

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Spacious

Flat-screen TV

Spacious

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone

Classic con Balcone

  • Sleeps 2
  • 1 Double Bed

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Interior

The Sonetto powered by Sonder

Historic Centre of Florence
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 158 reviews
The price is CA $274
CA $320 total
includes taxes & fees
May 25 - May 26
The Sonetto powered by Sonder

About the area

Florence

City center stay.Within a 10-minute walk of this Santa Maria Novella hotel, you'll find Historic Centre of Florence and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Uffizi Gallery are also within 2 miles (3 km).

What's nearby

  • Piazza di Santa Maria Novella - 7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore - 13 min walk - 1.1 km
  • Piazza del Duomo - 14 min walk - 1.2 km
  • Ponte Vecchio - 15 min walk - 1.3 km
  • Uffizi Gallery - 18 min walk - 1.5 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬2 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk

About this property

c-hotels Joy

4-star hotel near Historic Centre of Florence
C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front-desk safe, and an elevator.

This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
C-hotels Joy offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Italian, Spanish

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number IT048017A1PEM9TTFS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

c-hotels Joy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 52 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

6/10 Okay

Bean

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel has excellent location. Staff is very friendly, and passionate. Breakfast is good. However, the room condition is not up to standard esp the bathroom, and it’s smelly. Most importantly, the door lock requires special attention to lock properly, otherwise it cannot be locked. Our room door was locked when we went out, however, it was not locked properly by the hotel staff after clean-up. This will cause safety issue that made us feel unsecure.
Stayed 3 nights in Jan 2025

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort

Ehh,

Location was great. Walking distance to train station. Room was a nice size but no tub. Shower was tiny. Shower was dirty and moldy. Breakfast was decent. Would not stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Florence. Rooms were large for the city, staff were very friendly. Hotel is directly across from the central station. Would recommend, as it is very easy to get to and from central station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by a very kind gentleman who also spoke Spanish and English , making it a comfortable and memorable experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location close to the train station, staff were friendly and very welcoming. Room was a good size and the bed was very comfortable. Would highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Mengxian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Silvio

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Delicious buffet breakfast. Very close to train and tram. Great selection of restaurants nearby. Sights all walkable distance.
Stayed 1 night in Nov 2024

8/10 Good

Monica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We were impressed by some perks in our room that we didn’t expect. The staff at the front desk and at the bar were all very friendly. Most especially the one attending to us at the bar. The room for 3 people was so nice and we loved they layout. I highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

ola

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful oasis in Firenze

Excellent choice a stone's throw from the train station and the tram to the airport. The area looks busy, but the hotel offers a relaxing and welcoming accommodations, very modern, clean, with excellent staff at the front desk (best team I encountered in my last 10-12 travels) Very professional, perfect english. The "library" with coffee/tea/juices/cakes is a very nice touch. Would happily stay there again
Stayed 2 nights in Nov 2024

8/10 Good

Peter John T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff are very welcoming. Room was clean. The hotel location was very convenient. Will come back on our next trip to Firenze.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort

Convenient and comfortable

We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Nisha

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolas

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Convenient Location

A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Stayed 2 nights in Oct 2024

10/10 Excellent

Khushbu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhoneil, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible area and nice staff. The room was a bit small.
Stayed 2 nights in Oct 2024