"We had a great stay, enjoyed our room, especially the fireplace; very comfortable and clean. Actually, we were pleasantly surprised! We will come ba ... " More
Near the airport
Within 2 miles (3 km) of this Hamilton hotel, you'll find Albion Falls and Buttermilk Falls. Eramosa Karst Conservation Area and Felker's Falls Conservation Area are also within 3 miles (5 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.
Free Internet, iPod docks
Featuring conveniences like refrigerators and microwaves, the 52 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include iPod docks, DVD players, and room service. Housekeeping is available on request.
2 Jan. 2019 by Sara Graham - General Manager
Thank you.
5 Nov. 2019 by Tanya Risidore, Guest Services Manager
Thank you for your kind review. We are thrilled your enjoyed your experience and look forward to being able to welcome you back.
19 Aug. 2019 by Tanya Risidore, Guest Services Manager
Thank you for your kind review. We are appreciate the acknowledgment and your loyalty to us.
9 Aug. 2019 by Tanya Risidore, Guest Services Manager
Thank you for the 5 our of 5. We are pleased you enjoyed your experience.
25 Jun. 2019 by Tanya Risidore, Guest Services Manager
Thank you for your feedback
22 Aug. 2018 by Sara Graham - General Manager
Thank you for your kind review. We are thrilled you could experience and enjoy Hamilton's 1st luxury boutique hotel and Ontario's 1st Best Western Premier.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Premier C Hotel by Carmen's offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. The eco-friendly Best Western Premier C Hotel by Carmen's also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Hamilton hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Best Western Premier C Hotel by Carmen's offers 52 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 55-inch LCD televisions come with premium digital channels and DVD players. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Baci Ristorante - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.