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C Hotel by Carmen's, BW Premier Collection

3.0 star property
3-star hotel in North Hannon

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Photo gallery for C Hotel by Carmen's, BW Premier Collection

Lobby
View from property
Breakfast and dinner served, Italian cuisine
Exterior
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1530 Stone Church Rd E, Hamilton, ON, L8W3P9
  • Place, Splitsville Hamilton
    ‪3 min walk‬
  • Place, Albion Falls
    ‪13 min walk‬
  • Place, Buttermilk Falls
    ‪4 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(29 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

King Suite - Non Smoking

  • Sleeps 2

Queen Suite with Two Queen Beds - Non Smoking

  • Sleeps 4

King Bed Suite with Kitchenette

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, Fireplace, Kitchenette, Sofabed

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Sofabed, 2 Flat Screen Tvs, Kitchenette

  • Sleeps 6

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About the area

Hamilton

North Hannon stay.At this North Hannon hotel, you'll be steps from Splitsville Hamilton and within a 15-minute walk of Albion Falls. Eramosa Karst Conservation Area and Buttermilk Falls are also within 2 miles (3 km).

What's nearby

  • Splitsville Hamilton - 3 min walk - 0.3 km
  • Albion Falls - 13 min walk - 1.1 km
  • Eramosa Karst Conservation Area - 16 min walk - 1.4 km
  • Buttermilk Falls - 4 min drive - 2.2 km
  • Mohawk Side Trail Trailhead - 5 min drive - 3.6 km

Getting around

  • Hamilton GO Centre - 19 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 21 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Arby's - ‬3 min drive
  • ‪The Brown Barrel Eatery - ‬3 min drive
  • ‪Tim Hortons - ‬16 min walk

About this property

C Hotel by Carmen's, BW Premier Collection

3-star hotel in North Hannon
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. An indoor pool, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly C Hotel by Carmen's, BW Premier Collection. Limited free parking is available on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 52 guestrooms or units
  • 6 levels
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 2011
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
C Hotel by Carmen's, BW Premier Collection offers 52 air-conditioned accommodations with DVD players and safes. 55-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels
  • DVD player
  • iPod dock
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per stay
  • A damage deposit of CAD 250.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Premier C Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Hotel Carmen's Hamilton
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario
Hotel Best Western Premier C Hotel by Carmen's Hamilton
Best Western Premier C Hotel Carmen's Hamilton
Best Western Premier C Hotel Carmen's
Best Western Premier C Carmen's Hamilton
Best Western Premier C Carmen's
Hamilton Best Western Premier C Hotel by Carmen's Hotel
Hotel Best Western Premier C Hotel by Carmen's
Best Western Premier C Hotel by Carmen's Hamilton
Premier C By Carmen's Hamilton

C Hotel by Carmen's, BW Premier Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1005 reviews
Rating 8 - Good. 184 out of 1005 reviews
Rating 6 - Okay. 33 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The room was incredibly large, clean and amenities were excellent. Staff were very friendly at check in and out. It should be noted that while credit card is the preferred method of payment, they will accept debit/cash.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Stayed 2 nights in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!! There were a couple weddings one night, so it was pretty loud.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mylene

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and beautiful, however, unfortunately, we had trouble with the door not unlocking properly so we had to move to a different room. Theresa did an amazing job getting us relocated and giving us a complementary breakfast for the inconvenience. We still had a wonderful evening and were very comfortable during our stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is not included as advertised; however, the restaurant attached to the hotel serves excellent food."
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Stayed 1 night in Nov 2025

8/10 Good

Marcela

Friendly and helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 1 night in Nov 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Bed was a little soft for my liking but otherwise a great stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Staff was incredible, rooms were very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Shara

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Akon, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Hamilton for our close friend's vow renewal at the Carmen Centre. So we stayed a night. The bed was comfortable and it was quiet so we had a good night rest. Would definitely recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Joannes

Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness
We did not eat at the hotel but I understand the food is great! Everything was wonderful except for the parking. We arrived late and there was not a parking spot to be found other than across the street in overflow parking.
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night for a wedding. Room was spacious but wasn’t worth the $280 for 1 night Went to Baci for Breakfast ( Their restaurant) Server didn’t know if there was caraway in the rye and didn’t offer to find out but said there was no seeds in it. When the toast arrived it very clearly had caraway in it. Eggs were very over cooked, bacon sausage were also over cooked and tasted like rubber. My wife got an overcooked omelette Overall a very poor experience all around Room was $280 Breakfast was $50
Stayed 1 night in Oct 2025

10/10 Excellent

Meri, BOBCAYGEON

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we left prior to enjoying breakfast however our room was excellent and the venue for the rooftop wedding was outstanding.
Stayed 1 night in Oct 2025

6/10 Okay

M Cecilia, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
My only frustration is getting breakfast is not easy - no one picking up the phone at the restaurant several times I stayed here - getting directed to coffee at 2nd floor in the morning when I wanted brewed urn to my room. Front desk staff great - male staff in restaurant one morning was helpful - he was the only one. Checking in and out easy. Cookies at the counter a nice touch.
Stayed 4 nights in Oct 2025

6/10 Okay

Jim And Janet

Liked: Cleanliness, property conditions & facilities
For the price disappointed-- Coffee maker didn't work. Toilet paper roll kept falling off. Hard to find parking because off wedding and 80 year old driver had to walk quite a ways. No grab bar in shower. Supper could have been better. Bed high. Hard to get into. Good . Floors weren't sticky. Nice shower but no fan. Good mattress. Clean. Great shampoo etc.
Stayed 1 night in Oct 2025

8/10 Good

Lesley

Stayed 2 nights in Sep 2025